Samsung RFG28MERS1/HAC manual Troubleshooting

Page 21

Troubleshooting

PROBLEM

SOLUTION

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Check if the set temperature on the digital display is warmer than the freezer or

chill sufficiently.

fridge inner temperature. If it is, set the refrigerator colder.

Is the refrigerator in direct sunlight or located near a heat source?

 

 

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

The food in the fridge is

Check if the set temperature on the digital display is too low.

frozen.

Try setting the refrigerator to a warmer temperature.

 

Is the temperature in the room too low? Set the refrigerator warmer.

 

Did you store the food which is juicy in the coldest part of the refrigerator? Try

 

moving those items to the other shelves in fridge instead of keeping them in the

 

colder areas or bins.

 

 

You hear unusual noise

Check that the refrigerator is level and stable.

or sounds.

Is the back of the refrigerator too close to the wall, preventing proper ventilation?

 

Try moving the back of the refrigerator at least 50 mm from the wall.

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. It is normal and occurs

 

because various accessories are contracting or expanding according to the

 

temperature of the refrigerator interior.

 

If it sounds as if something is hitting something else inside the refrigerator, this is

 

normal. The sound is caused by the compressor operating at high capacity.

 

 

The cabinet-door sealing

Some heat is normal as anti-condensators are installed in the vertical hinged

area of the appliance is

section of the refrigerator to prevent condensation.

hot and condensation is

Is the refrigerator door ajar? Condensation can occur when you leave the door

occurring.

open for a long time.

 

 

Ice Maker is not

Did you wait for 12 hours after installation of the water supply line before making

producing ice.

ice?

 

Is the water line connected and the shut-off valve opened?

 

Did you manually stop the ice making function?

 

Is the freezer temperature too warm? Try setting the freezer temperature lower.

You can hear water

This is normal. The bubbling comes from refrigerant circulating through the

bubbling in the

refrigerator.

refrigerator.

 

 

 

There is a bad smell in

Check for spoiled food.

the refrigerator.

Foods with strong odors (for example, fish) should be tightly covered.

 

Clean out your freezer periodically and throw away any spoiled or suspicious

 

food.

 

 

Frost forms on the walls

Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the freezer.

Allow sufficient space between the stored foods for efficient air circulation.

 

Is the freezer drawer closed properly?

Water dispenser is not

Is the water line connected and the shut-off valve opened?

functioning.

Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the fridge temperature is too low?

 

Try selecting a warmer setting on the Digital display.

 

 

Auto close system does

Is there an imbalance between the right and left parts of the door?

not work with the freezer

Open and close the door smoothly 1~2 times. After you do this, the auto close

door.

system usually works properly again.

Try opening the door smoothly to avoid unbalancing the right part and the left

 

 

part of the door.

 

troubleshooting _21

03 TROUBLESHOOTING

DA99-03404D-11.indb 21

2015. 5. 7. ￿￿ 8:10

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Contents Refrigerator Safety Information Safety informationImportant safety symbols and precautions CE NoticeDo not insert the power plug with wet hands Severe Warning Signs Warning for InstallationThis may cause frostbite Do not damage the refrigerant circuitContainers in the freezer Additional Tips for Proper Usage Contents Getting Ready to Install the Refrigerator Setting up your refrigeratorWhen moving your refrigerator Refer to ‘ADJUSTING the DOORS’ in the manual atRemoving Refrigerator Doors Tools you will need Not providedDisassemble the Refrigerator doors Disassemble the Flex Door Assemble the Flex DoorType a Type B Adjusting the Doors Disassemble the Freezer DrawerAssemble the Freezer Drawer Adjusting the Freezer Drawer Level Making Minor Adjustments Between DoorsAfter adjustment, fi rst tighten screw 3 and then screw Checking the Water LineConnecting the water line to the Refrigerator Installing the Water LineCheck the accessory list below Connecting to the water supply lineOperating your samsung refrigerator Using the Control PanelControlling the Freezer temperature Basic temperature of Freezer and Refrigerator CompartmentsControlling the Refrigerator temperature Water filter usageUsing the ice lever Using the Cold Water DispenserUsing the Water lever Using the Ice & Water Dispenser togetherUsing Flex Zone Parts and FeaturesUsing the ice off function Water clouding phenomenonSelection Button TemperatureDoor Bins & Dairy Compartment Tempered Glass shelvesRemoving the Freezer Accessories Using the Tilting PocketFlex Zone Tilting PocketChanging the Water Filter Cleaning the RefrigeratorChanging the Interior Lights Freezer DrawerReverse Osmosis Water Supply Press the Alarm/hold 3 sec for Filter Reset buttonThis means that there is still air in the line Dispenser until the water runs clear approx to 7 minutesTroubleshooting Class Symbol Ambient Temperature range C Ambient Room Temperature LimitsWeb site 021-8255 CE 021-42132 HHPɧǥſȶǍƄɳŽȚ ȶ ɬŻǍŮ ǚǣƾŴȶ ǝŽƾŮȥ ꞭŴȤƾźȢǞŵ ɬž ȪǞŮǍž ǝſƾǬȚNjű ɞȤȶȕ ǕƵű ɞƾƀ ǛƄƉǥŴ ǝɨ ɬɭƾƀȤǞƪɨ ǝŮ Web SiteꞭŮƾɭ ƿǥŸ Țȕ ǍƄƴǥź ƿƫſ ȥȚ NjƯŮ ȢǞŵ ǍǨ ȵȤƾŮȶȢ ȢƾɭȥNJɭȤȚȢǍŮ ȚȤ Țȕ ǍƄƴǥź ǒɭǞƯů Ȳƾǰƈɭ ȝƾƲƇƴž ƠŵȚȢǍŮȵNjſǞŵ Ǜų ǝƮƱƇž .Ȉ ꞭƴųȚȢ ɞƾƀ ȭȚǍǩ ȴȢǍɨ ȩǞŸȵNjɭNjŮȕ ǝƪǥŵ ɞƾƀ ǝƉƱŻ .ȉ ȵǞǥž ȶ ɞǎƃŴ ɞƾƀǞƪɨ .ȊǏɳƴź ǝǥŲƾſ .ɓ Ȳƾǰƈɭ ȝƾƲƇƴž ƠŵȚȢǍŮ Ǐɳƴź ǝǥŲƾſ ȥȚ ȵȢƾƱƄŴȚƾžȢ ȚƾƈƄſȚ ǝƵɨȢȚȕ ȴNjŵ ɞǍŮȚ NjžƾƪǥǨ ƾƀ ɬǬǼɭȶ ȶ ȝƾƯƭŻȦǞžƾų NJɭ ȢǍɳƴƵŸ ȥȚ ȵȢƾƱƄŴȚ Ȳƾǰƈɭ ɞƾžȢ ȲǍƄƶɨ ȢǍŴ țȕ ǍǬ ǐƈǨ ȥȚ ȵȢƾƱƄŴȚNJɭ ǝƄŴȢ ȥȚ ȵȢƾƱƄŴȚ NJɭ ǍǬ ǐƈǨ ȥȚ ȴƾžǎƵƀ ȵȢƾƱƄŴȚȤǎɭǍź ɞƾžȢ ȲǍƄƶɨ Țȕ ǍƄƴǥź ȢǍŮȤƾɨȲǍƄƶɨ ǝƇƱǧ ȥȚ ȵȢƾƱƄŴȚ Țȕ Ǔų ȲǍƄƶɨ Țȕ Ǔų ƿƫſȲƾǰƈɭ ǝŮ țȕ Ǔų ȲƾƫůȚ Țȕ ȴƾɭǍű Ǔų ȲƾƫůȚƾƀȤȢ ȴƾǥž ȤȢ ɬǣǎű ȝƾƵǥƮƶů ȳƾƍȚ ȤǎɭǍź ɞǞƪɨ ljƭŴ ǛǥƮƶůƾƀȤȢ ǛǥƮƶů NJǥƶɨ Ȥțǟŵ ȚȤ ȤǎɭǍź ɞǞƪɨǏɳƴź ȤȢ ȴȢǍɨ Ȥțǟŵ NJǥƶɨ ȰȚȤȶȚ ȚȤ ȤǎɭǍź ɞǞƪɨǏɳƴź ȤȢ ȴȢǍɨ ȵȢƾǥǨ Ȳƾǰƈɭ ɞƾƀȤȢ ȵȤƾŮȶȢ ȴȢǍɨ ȤțǟŵȦǞǨǍŴ .ȉ ȬǞſȲƾǰƈɭ ɞƾƀȤȢ ȴȢǍɨ ȰȚȤȶȚ Ȳƾǰƈɭ ɞƾƀȤȢ ƠŵȚȢǍŮȲƾǰƈɭ ɞȚǍŮ ǚƇž ǜɭǍƄƷŮ țƾƈƄſȚ Ȳƾǰƈɭ ƿƫſ ɞȚǍŮ ȴNjŵ ȵȢƾžȕȲƾǰƈɭ ȴȢȚȢ ǁɨǍŲ ȳƾǦƶƀ ȰƾůȚ ǗɨȜƾűȤNjƶž ǁŴǍƷź ȐɞȤƾɨ ɞɉǍſȚ ȤȢ ɬǣǞű ǝźǍǧ ȢȤǞž ȤȢ ɬůƾɳſƎŮƾƪž ƠųȚNjſȚ ȤȶȢ ɞȚǍŮ ɞNjű ȤȚNjƪƀ ǛǣǾŸȢǞŵ ȢǞŮ NjƀȚǞƈſ ȲǞƂƉž NJǥƶɳſ ȢȶNjƉž ȚȤ ȚǞƀ ɞƾƀ njƱƶžNJǥƀNjſ Ȥțǎż ȵNjŵ ȢǞŵ ǚǧȶ țǍŵ ǚŮƾŻ țȕ Ǖƃƶž ǝŮ ǓƲź ȶ ȵNjŵ ǚǧȶNJǥƶɳſ ƿƫſ NjŵƾŮ ȴȚȤƾŮ ȝȚǍƭŻ ȢǞŵ ɬƫƈŵ ȢǞŵ ǒɭǞƯůȢǞŵ ɞȥǞƉƪůȕ ƾɭ ɬŻǍŮ NJǥƀNjſ Ȥțǎż ƾƀ ȵƾǦƄŴȢ ǍɭƾŴ ƾɭꞭƶƵɭȚ ȝƾŸǾŶȚ CE ǝǥžǾŸȚǛƷž ɬƶƵɭȚ ɞƾƀ ȪƾǥƄŲȚ ȶ ǛǣǾŸ Ȳƾǰƈɭ