Axis Communications P5544 No images displayed on web, Video and image problems, general

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AXIS P5544 PTZ Dome Network Camera

Troubleshooting

No images displayed on web page

Problems with AXIS Media Control (Internet Explorer only)

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

Installation of additional

Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go

ActiveX component

to Setup > Live View Config and select Java applet under Default viewer.

restricted or prohibited

 

Video and image problems, general

 

 

Image too dark or too light

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and

 

Setup > Video & Audio > Camera Settings.

Missing images in uploads

This can occur when trying to use a larger image buffer than is actually available. Try lowering

 

the frame rate or the upload period.

Slow image update

Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect

 

the performance of the Axis product.

Poor performance

Poor performance may be caused by heavy network traffic, multiple users accessing the product,

 

low performance clients, use of features such as motion detection, event handling or uploaded

 

applications.

PTZ problems

 

 

 

Incorrect mapping between

If the camera view does not move to the correct position in Normal mode when clicking an object

Overview mode and Normal

in Overview mode, the PTZ calibration is inaccurate and should be redone. Go to System Options >

mode

Maintenance. See PTZ Calibration, on page 47.

Poor quality snapshot images

 

 

 

Screen incorrectly

Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256

configured on your computer

colors will produce dithering artifacts in the image.

Overlay image is not displayed

 

 

No overlay image in

The overlay image is only displayed in Normal mode.

Overview mode

 

Incorrect size or location of overlay image

The overlay image may have been positioned incorrectly or may be too large. See Overlay Image Settings in the online help for more information.

Privacy mask is not displayed

No privacy mask in Overview

Privacy masks are only displayed in Normal mode.

mode

 

Incorrect size or location of

The privacy mask may have been positioned incorrectly or may be too large.

privacy mask

 

Browser freezes

 

 

 

Firefox can sometimes

Lower the image resolution

freeze on a slow computer

 

Problems uploading files

 

 

 

Limited space

There is only limited space available for the upload of your own files. Delete existing files to free

 

up space.

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Contents Axis P5544 PTZ Dome Network Camera Intellectual Property Rights SafetyAbout This Document LiabilityAxis P5544 PTZ Dome Network Camera Table of ContentsPerformance Considerations For technical specifications, see ConnectorsHardware Overview Hardware OverviewMidspan LED Indicators LED IndicatorsColor Indication Start a browser Internet Explorer, Firefox, Safari Accessing the ProductAccessing the Product Access from a BrowserClick Create self-signed certificate Access from the InternetSet the Root Password Network TCP/IP AdvancedLive View Overview ModeNormal Mode Controls on the Live View Go to Overview modeAudio Controls Manual Trigger Go to Setup EventsTo show the manual trigger buttons in the Live View Axis Media Control AMC How to Stream H.264Media Streams Media StreamsQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsSetting Up the Product Setting Up the ProductBasic Setup Pixel Counter Video and AudioVideo and Audio Video Stream264 Click Save to apply the new settingsStream Profiles ImageWhite Balance Camera SettingsExposure Settings Image AppearanceGo to Video & Audio Video Stream and select the Image tab Image SettingsOverlay Overlay ImageAudio Input Audio SettingsPrivacy Mask Audio ModesG711 G726 Audio OutputAudio Clips Live View Config Default Viewer for BrowsersLive View Config Output Buttons Viewer SettingsGo to Setup Live View Config User Defined LinksAxis P5544 PTZ Dome Network Camera Gatekeeper Preset PositionsPTZ Pan Tilt Zoom PTZ Pan Tilt ZoomLimits Guard TourOsdi Zones AdvancedControl Queue Operator Same as administrator but with lower priorityControls Motion Detection Set Up Motion Detection WindowsDetectors DetectorsMotion Detection Parameters Audio DetectionApplications ApplicationsEvents EventsPTZ Control Setting Up an Action RuleGo to Events Action Rules and click Add Schedules RecipientsRecurrences Axis P5544 PTZ Dome Network Camera Continuous Recording RecordingsRecordings Recording ListAxis P5544 PTZ Dome Network Camera Users System OptionsSystem Options SecurityIeee Date & TimeAudio Support IPv6 Address Configuration Basic TCP/IP SettingsNetwork IPv4 Address ConfigurationAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 Link-Local IPv4 AddressSmtp email QoS Quality of ServiceBonjour StorageUPnPTM RTP/H.264Go to System Options Storage and click SD Card Network ShareGo to System Options Storage Click Network Share Port Status MaintenancePorts & Devices PortsSystem Overview Open PTZ Calibration from System Options MaintenanceSupport Support OverviewPlain Config Reset to Factory Default SettingsScripting File UploadMulti-Connector Cable sold separately Multi-Connector Cable sold separatelyFunction Pin Specifications DC power input Connection diagramChecking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Problems with the H.264 format Product is accessible locally but not externallyProblems uploading files Video and image problems, generalSetup Video & Audio Camera Settings PTZ problemsNo audio SettingsStorage and disk management problems Motion Detection triggers unexpectedlyTechnical Specifications Technical SpecificationsFunction/group Specifications Network Security Maintenance Installation aidsMemory Power ConnectorsPerformance Considerations Ver M1.15 Axis P5544 PTZ Dome Network Camera

P5544 specifications

The Axis Communications P5544 is a robust and versatile network camera designed for high-performance surveillance in various environments. With its advanced features and cutting-edge technologies, it provides exceptional video quality and reliability, making it a popular choice for businesses and organizations looking to enhance their security systems.

One of the standout features of the P5544 is its high-resolution imaging capabilities. The camera offers 720p HD video quality, ensuring clear and detailed footage, even in challenging lighting conditions. This high resolution is particularly beneficial for capturing essential details such as faces or license plates, which can be crucial in security scenarios.

The P5544 is equipped with a powerful zoom lens, allowing users to zoom in on specific areas of interest without compromising image quality. With a 22x optical zoom, operators can easily focus on distant subjects or wide scenes, providing flexibility in monitoring various locations. This feature, combined with the camera's pan and tilt functionality, enables comprehensive coverage of a designated area.

In addition to its impressive optical capabilities, the Axis P5544 incorporates advanced image enhancement technologies. It features Axis' Wide Dynamic Range (WDR) technology, which helps in handling difficult lighting conditions, such as bright sunlight and deep shadows. This ensures that video footage remains clear and detailed in various lighting scenarios, enhancing overall situational awareness.

The camera is designed for durability and adaptability, making it suitable for both indoor and outdoor use. It is housed in a rugged casing that meets IK10 vandal resistance standards, providing protection against physical damage. This robustness ensures that the camera can endure harsh weather conditions, making it a reliable option for various installations.

Moreover, the Axis P5544 supports Power over Ethernet (PoE), simplifying installation by requiring only a single cable for power and data transmission. This not only reduces the complexity of the setup but also contributes to a cleaner and more organized deployment.

In conclusion, the Axis Communications P5544 is a powerful surveillance tool that combines high-definition imagery, versatile zoom capabilities, advanced image processing, and a durable design. Its features make it an ideal choice for businesses seeking reliable security solutions that can adapt to various environments and challenges. With the P5544, organizations can enhance their monitoring capabilities, improving overall safety and security.