Axis Communications P5544 Motion Detection triggers unexpectedly, No audio, Poor audio quality

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AXIS P5544 PTZ Dome Network Camera

Troubleshooting

Motion Detection triggers unexpectedly

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

No audio

 

 

 

Incorrect setup

Check the sound card in the computer. Ensure that mute is not selected and that the volume

 

settings are correct.

No audio or very poor audio quality

Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

Poor audio quality

CPU overloaded

Reduce the number of listeners and viewers. Decrease image resolution and compression.

Unsynchronized audio and

Synchronize the product’s date and time settings with an NTP server. Go to Setup > System

video

Options > Date & Time.

Distorted audio

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio

 

Settings.

Feedback loops

Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, or

 

use half-duplex mode instead.

Storage and disk management problems

 

 

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

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Contents Axis P5544 PTZ Dome Network Camera Safety About This DocumentLiability Intellectual Property RightsTable of Contents Axis P5544 PTZ Dome Network CameraPerformance Considerations Connectors Hardware OverviewHardware Overview For technical specifications, seeColor Indication LED IndicatorsMidspan LED Indicators Accessing the Product Accessing the ProductAccess from a Browser Start a browser Internet Explorer, Firefox, SafariAccess from the Internet Set the Root PasswordNetwork TCP/IP Advanced Click Create self-signed certificateOverview Mode Live ViewNormal Mode Audio Controls Go to Overview modeControls on the Live View To show the manual trigger buttons in the Live View Go to Setup EventsManual Trigger How to Stream H.264 Media StreamsMedia Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccessing Audio Streams Java applet supports simplex audio with G.711 encodingBasic Setup Setting Up the ProductSetting Up the Product Video and Audio Video and AudioVideo Stream Pixel CounterClick Save to apply the new settings Stream ProfilesImage 264Camera Settings Exposure SettingsImage Appearance White BalanceImage Settings OverlayOverlay Image Go to Video & Audio Video Stream and select the Image tabAudio Settings Privacy MaskAudio Modes Audio InputAudio Output G711 G726Audio Clips Live View Config Default Viewer for BrowsersLive View Config Viewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsAxis P5544 PTZ Dome Network Camera Preset Positions PTZ Pan Tilt ZoomPTZ Pan Tilt Zoom GatekeeperGuard Tour Osdi ZonesAdvanced LimitsControls Operator Same as administrator but with lower priorityControl Queue Set Up Motion Detection Windows DetectorsDetectors Motion DetectionAudio Detection Motion Detection ParametersApplications ApplicationsEvents EventsGo to Events Action Rules and click Add Setting Up an Action RulePTZ Control Recurrences RecipientsSchedules Axis P5544 PTZ Dome Network Camera Recordings RecordingsRecording List Continuous RecordingAxis P5544 PTZ Dome Network Camera System Options System OptionsSecurity UsersAudio Support Date & TimeIeee Basic TCP/IP Settings NetworkIPv4 Address Configuration IPv6 Address ConfigurationAdvanced TCP/IP Settings Link-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourGo to System Options Storage Click Network Share Network ShareGo to System Options Storage and click SD Card Maintenance Ports & DevicesPorts Port StatusOpen PTZ Calibration from System Options Maintenance SupportSupport Overview System OverviewReset to Factory Default Settings ScriptingFile Upload Plain ConfigFunction Pin Specifications Multi-Connector Cable sold separatelyMulti-Connector Cable sold separately Connection diagram DC power inputTroubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externally Problems with the H.264 formatVideo and image problems, general Setup Video & Audio Camera SettingsPTZ problems Problems uploading filesSettings Storage and disk management problemsMotion Detection triggers unexpectedly No audioTechnical Specifications Technical SpecificationsMaintenance Installation aids Memory PowerConnectors Function/group Specifications Network SecurityPerformance Considerations Ver M1.15 Axis P5544 PTZ Dome Network Camera

P5544 specifications

The Axis Communications P5544 is a robust and versatile network camera designed for high-performance surveillance in various environments. With its advanced features and cutting-edge technologies, it provides exceptional video quality and reliability, making it a popular choice for businesses and organizations looking to enhance their security systems.

One of the standout features of the P5544 is its high-resolution imaging capabilities. The camera offers 720p HD video quality, ensuring clear and detailed footage, even in challenging lighting conditions. This high resolution is particularly beneficial for capturing essential details such as faces or license plates, which can be crucial in security scenarios.

The P5544 is equipped with a powerful zoom lens, allowing users to zoom in on specific areas of interest without compromising image quality. With a 22x optical zoom, operators can easily focus on distant subjects or wide scenes, providing flexibility in monitoring various locations. This feature, combined with the camera's pan and tilt functionality, enables comprehensive coverage of a designated area.

In addition to its impressive optical capabilities, the Axis P5544 incorporates advanced image enhancement technologies. It features Axis' Wide Dynamic Range (WDR) technology, which helps in handling difficult lighting conditions, such as bright sunlight and deep shadows. This ensures that video footage remains clear and detailed in various lighting scenarios, enhancing overall situational awareness.

The camera is designed for durability and adaptability, making it suitable for both indoor and outdoor use. It is housed in a rugged casing that meets IK10 vandal resistance standards, providing protection against physical damage. This robustness ensures that the camera can endure harsh weather conditions, making it a reliable option for various installations.

Moreover, the Axis P5544 supports Power over Ethernet (PoE), simplifying installation by requiring only a single cable for power and data transmission. This not only reduces the complexity of the setup but also contributes to a cleaner and more organized deployment.

In conclusion, the Axis Communications P5544 is a powerful surveillance tool that combines high-definition imagery, versatile zoom capabilities, advanced image processing, and a durable design. Its features make it an ideal choice for businesses seeking reliable security solutions that can adapt to various environments and challenges. With the P5544, organizations can enhance their monitoring capabilities, improving overall safety and security.