3M 2302, 3802, 3801, 3803, 3501, 3804, 3502, 2301 Hands-on Practice, What To Do When The Alarm Sounds

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Training Your Staff

3M Library Security System

6.3Hands-on Practice

After reviewing the Operator’s Manual, your staff should get some actual hands-on experience in using the 3M Materials Flow Management products. We suggest you start by demonstrating the proper techniques for each stripping procedure. You may wish to conduct the actual practice as follows:

SHave your staff review the 3M Materials Flow Management Customer Training Video included in your customer training kit. The video includes an index and running time clock for easy review of specific sections of the video.

SSet up your circulation accessories on a table along with security strips and a few bayonets.

SLet each staff member practice installing the security strips that you use:

B1 Strips

-

in the spine of

 

 

books

B2 Strips

-

in the gutter of

 

 

books

DVM-1 Strips

- on video tapes

DCD-2 Overlays

- on compact discs

DAC-1 Cassette

-

on audio cassettes

Strips

 

 

SLet each staff member practice desensitizing and resensitizing materials with the appropriate circulation accessories.

6.5What To Do When The Alarm Sounds

Note

The steps that follow are suggested procedures only. We suggest all employees develop a complete understanding of their management’s policies and follow them as directed. The response should be consistent for all patrons caught in an alarm. It is also important that employees be familiar with state and local laws governing patrons’ rights and responsibilities.

Sooner or later, it’s bound to happen. The audible alarm goes off. In multiple corridor systems, the light at the top of the panel will indicate in which corridor the alarm occurred. What you and your staff do in response to the alarm will depend on your library’s policy and the laws in your community. Always follow your library’s specific procedures. 3M offers these guidelines as a suggested supplement:

First, don’t panic. Remain calm and courteous. You can’t be positive that the person who triggered the alarm is stealing. Never accuse anyone of theft by word, by facial expression, or by tone of voice. The alarm may have been triggered accidentally, so always respond in a positive, non-threatening manner.

6.4Review Of Your Library’s Security Policies

Before practicing how to respond to alarms, your staff should be familiar with your library’s security policies as they relate to theft of materials. Your policy should be put in writing and kept in your training kit in addition to any procedures you already follow to keep your staff informed of security measures. It is particularly important for staff members to know what procedures your library follows when theft is suspected or when it is necessary to contact a local law enforcement agency.

A critical phase of staff training concerns the proper steps to take when the security system alarm sounds. The value of tact and courtesy when handling this delicate situation cannot be overemphasized. Your staff members should receive as much preparation as possible to make them feel comfortable. Only then will they be likely to deal successfully with patrons who activate the alarm.

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Contents Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents Introduction Section IntroductionGlobal Leader in Library Materials Flow Management What this means to you3M 1999 September 3M Library Security System Section How the System WorksHow the System Works Section System Configuration Models 2301FCC Radio Frequency Rules and Regulations Agency ApprovalsDOC Radio Frequency Rules and Regulations Accessories Security StripsHow to Verify System Operation Turning Your System OnEmergency Shutdown Models 3501 Detection Panels are shown belowAlarm FCC/Industry Canada/European/Australia EMC Compliance Australia3500--17L Important Safety Instructions Internal Use 10 M3501/M3502 Detection SystemAccessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On FCC Radio Frequency Rules and Regulations DOC Radio Frequency Rules and RegulationsBlank Gate Description/Characteristics3Mt Staff Workstation 3M Accessories Installation3Mt Handheld Desensitizer Model Operating InstructionsSecurity Strips Used with the 3M Model 766 Desensitizer Security Strip ApplicationTypical Items Used with the 3M Model 766 Desensitizer Exceptions3Mt On-Counter Desensitizer Model Not For Use With Recorded Magnetic MediaSecurity Strips Used with 3Mt Desensitizer Model Typical Items Used with 3M Model 930 DesensitizerOperating Instructions To desensitize security strips Security Strips Used with the 3Mt Desensitizer Model Typical Items Used with the 3M Model 2001 Desensitizer2001M For Use With Recorded Magnetic Media Security Strips Used with the 3Mt Desensitizer Model 2001M Typical Items Used with the 3M Model 2001M Desensitizer3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model Typical Items Used with the 3M Resensitizer Model3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting 3Mt Bookcheck Model Voltage SelectionOperating Instructions Desensitizing Security Strips Resetting the circuit breaker Troubleshooting No desensitizing or resensitizingSecurity Strips Used with the 3Mt Bookcheck Model CleaningTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Service Typical Items Used with the 3M On-Counter Resensitizer Model12 3Mt Model 494 Locking Exit or Entrance Gate Features and Benefits 13 3Mt SelfCheckt System Model14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Stripping Procedure Security Strips Used with the 3M Detection Systems3Mt Tattle-TapetSecurity Strips 3M Library Security System Installation in BooksPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 3M Library Security System 3Mt Tattle-TapetSecurity Strips Desensitizers Used with 3Mt Tattle-TapetB1 Security StripsResensitizers Used with 3M Tattle-Tape B1 Security Strips Typical Items Marked with 3M Tattle-Tape B1 Security StripsPrint Media Protection 3Mt Tattle-TapetSecurity Strips B2 Resensitizers Used with 3M Tattle-Tape B2 Security Strips Desensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Desensitizers Used with 3Mt Tattle-TapetDCD-2 Overlay Resensitizers Used with 3M Tattle-Tape DCD-2 OverlayTypical Items Marked with 3M Tattle-Tape DCD-2 Overlay Security Overlay Storage ConditionsMarking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Training Your Staff Section Training Your StaffOperator’s Manual Training VideoHands-on Practice What To Do When The Alarm SoundsReview Of Your Library’s Security Policies Unwanted Alarms Scenario #1Scenario #2 Scenario #3System Alarm Log Addressing Patron Concerns3M Library Security Systems System Alarm Log $ Value Alarm Patron Reported byRecovered Date Time Count Reason Yes MaterialsCleaning Instructions Lattice and Base General MaintenanceAccessories Desensitizers Photocell Lens and ReflectorTroubleshooting Guide Model 2301 Problem Cause ActionProblem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Obtaining Service Ordering SuppliesBlank Section Service ServiceModel Number Serial Number Service Important Notice to Purchaser
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