3M 2302, 3802, 3801, 3803, 3501, 3804, 3502, 2301 manual Training Your Staff

Page 84

Training Your Staff

3M Library Security System

Problem

Cause

Action

 

 

 

No alarm, patron counter

Strips in book desensitized or

Resensitize books, or install Tattletape

works.

missing.

in book.

 

 

 

 

System failure.

Place service call. (1-800-328-0067)

 

 

 

 

Metal objects too close to panel.

Move all metal to minimum distance of

 

 

18 inches from the panels.

 

 

 

Unwanted alarms.

Protected material from other

Identify material that caused alarm.

 

library/retail store.

 

 

 

 

 

Failure to desensitize marker

Check desensitizing process and

 

properly.

training.

 

 

 

 

Miscellaneous metallic objects.

Infrequent unwanted alarms from some

 

 

metal objects are possible.

 

 

 

 

System failure.

Place service call. (1-800-328-0067)

 

 

 

Reduced coverage, no

Metal objects too close to panel.

Move all metal objects to a minimum

alarm, patron counter

 

distance of 18 inches from panels.

works.

 

 

 

 

 

 

Electrical interference.

Remove possible sources of electrical

 

 

interference such as computers, copiers,

 

 

TVs, and electronic devices.

 

 

 

 

Incomplete walk-through test.

Test the system by walking completely

 

 

through just as a patron must.

 

 

 

 

Books not properly resensitized.

Resensitize book, check sensitizing

 

 

method and staff training.

 

 

 

 

System failure.

Place service call. (1-800-328-0067)

 

 

 

Alarm/Inhibit indicator

Metal objects too close to panel.

Move all metal objects to a minimum of

illuminated or intermittent

 

3 feet from the panel.

with no traffic in corridor.

 

 

 

 

 

 

Marked book or strips too close to

Move marked books to a minimum of 3

 

panel.

feet from the panel.

 

 

 

 

Electrical interference.

Eliminate source of interference.

 

 

 

 

System failure.

Place service call. (1-800-328-0067)

 

 

 

6-10

E 3M 1999 September

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Contents Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents Introduction Section IntroductionGlobal Leader in Library Materials Flow Management What this means to you3M 1999 September 3M Library Security System Section How the System WorksHow the System Works Section System Configuration Models 2301Agency Approvals FCC Radio Frequency Rules and RegulationsDOC Radio Frequency Rules and Regulations Accessories Security StripsHow to Verify System Operation Turning Your System OnEmergency Shutdown Models 3501 Detection Panels are shown belowAlarm FCC/Industry Canada/European/Australia EMC Compliance Australia3500--17L Important Safety Instructions Internal Use 10 M3501/M3502 Detection SystemAccessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On FCC Radio Frequency Rules and Regulations DOC Radio Frequency Rules and RegulationsBlank Description/Characteristics Gate3Mt Staff Workstation 3M Accessories Installation3Mt Handheld Desensitizer Model Operating InstructionsSecurity Strips Used with the 3M Model 766 Desensitizer Security Strip ApplicationTypical Items Used with the 3M Model 766 Desensitizer Exceptions3Mt On-Counter Desensitizer Model Not For Use With Recorded Magnetic MediaSecurity Strips Used with 3Mt Desensitizer Model Typical Items Used with 3M Model 930 DesensitizerOperating Instructions To desensitize security strips Security Strips Used with the 3Mt Desensitizer Model Typical Items Used with the 3M Model 2001 Desensitizer2001M For Use With Recorded Magnetic Media Security Strips Used with the 3Mt Desensitizer Model 2001M Typical Items Used with the 3M Model 2001M Desensitizer3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model Typical Items Used with the 3M Resensitizer Model3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting 3Mt Bookcheck Model Voltage SelectionOperating Instructions Desensitizing Security Strips Resetting the circuit breaker Troubleshooting No desensitizing or resensitizingCleaning Security Strips Used with the 3Mt Bookcheck ModelTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Service Typical Items Used with the 3M On-Counter Resensitizer Model12 3Mt Model 494 Locking Exit or Entrance Gate Features and Benefits 13 3Mt SelfCheckt System Model14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Stripping Procedure Security Strips Used with the 3M Detection SystemsInstallation in Books 3Mt Tattle-TapetSecurity Strips 3M Library Security SystemPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 3M Library Security System 3Mt Tattle-TapetSecurity Strips Desensitizers Used with 3Mt Tattle-TapetB1 Security StripsResensitizers Used with 3M Tattle-Tape B1 Security Strips Typical Items Marked with 3M Tattle-Tape B1 Security StripsPrint Media Protection 3Mt Tattle-TapetSecurity Strips B2 Desensitizers Used with 3M Tattle-Tape B2 Security Strips Resensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Desensitizers Used with 3Mt Tattle-TapetDCD-2 Overlay Resensitizers Used with 3M Tattle-Tape DCD-2 OverlayTypical Items Marked with 3M Tattle-Tape DCD-2 Overlay Security Overlay Storage ConditionsMarking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Training Your Staff Section Training Your StaffOperator’s Manual Training VideoWhat To Do When The Alarm Sounds Hands-on PracticeReview Of Your Library’s Security Policies Unwanted Alarms Scenario #1Scenario #2 Scenario #3System Alarm Log Addressing Patron Concerns3M Library Security Systems System Alarm Log $ Value Alarm Patron Reported byRecovered Date Time Count Reason Yes MaterialsCleaning Instructions Lattice and Base General MaintenanceAccessories Desensitizers Photocell Lens and ReflectorTroubleshooting Guide Model 2301 Problem Cause ActionProblem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Obtaining Service Ordering SuppliesBlank Service Section ServiceModel Number Serial Number Service Important Notice to Purchaser
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