3M 3801, 3802, 3803, 3501, 2302, 3804, 3502 Troubleshooting Guide, Model 2301 Problem Cause Action

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3M Library Security System

Training Your Staff

6.9Troubleshooting Guide

Model 2301, 2302

Problem	Cause	Action

No alarm, no patron count,	No power at wall outlet.	Reset facility circuit breaker.
no diagnostic code in
display window.

	System unplugged.	Plug in and wait two minutes for full
		operation.

	System circuit breaker tripped.	Reset the circuit breaker no more than
		three times. Call 3M Service if problem
		persists.

	System failure.	Place service call.

No alarm, diagnostic code	System failure.	Place service call. Code number will be
1, 2, 3, 4, 5, or 6 in		needed.
window.

No alarm, patron count in	Strip desensitized.	Test system with another marked object
window.		with a sensitized strip.

E 3M 1999 September

6-7

Image 81

Contents Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents Section Introduction IntroductionGlobal Leader in Library Materials Flow Management What this means to you3M 1999 September Section How the System Works 3M Library Security SystemHow the System Works Models 2301 Section System ConfigurationAgency Approvals FCC Radio Frequency Rules and RegulationsDOC Radio Frequency Rules and Regulations Security Strips AccessoriesTurning Your System On How to Verify System OperationEmergency Shutdown Detection Panels are shown below Models 3501Alarm Australia FCC/Industry Canada/European/Australia EMC Compliance3500--17L 10 M3501/M3502 Detection System Important Safety Instructions Internal UseAccessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On DOC Radio Frequency Rules and Regulations FCC Radio Frequency Rules and RegulationsBlank Description/Characteristics Gate3Mt Staff Workstation Installation 3M Accessories3Mt Handheld Desensitizer Model Operating InstructionsSecurity Strip Application Security Strips Used with the 3M Model 766 DesensitizerTypical Items Used with the 3M Model 766 Desensitizer ExceptionsNot For Use With Recorded Magnetic Media 3Mt On-Counter Desensitizer ModelTypical Items Used with 3M Model 930 Desensitizer Security Strips Used with 3Mt Desensitizer ModelOperating Instructions To desensitize security strips Typical Items Used with the 3M Model 2001 Desensitizer Security Strips Used with the 3Mt Desensitizer Model2001M For Use With Recorded Magnetic Media Typical Items Used with the 3M Model 2001M Desensitizer Security Strips Used with the 3Mt Desensitizer Model 2001M3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Typical Items Used with the 3M Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting Voltage Selection 3Mt Bookcheck ModelOperating Instructions Desensitizing Security Strips Troubleshooting No desensitizing or resensitizing Resetting the circuit breakerCleaning Security Strips Used with the 3Mt Bookcheck ModelTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Typical Items Used with the 3M On-Counter Resensitizer Model Service12 3Mt Model 494 Locking Exit or Entrance Gate 13 3Mt SelfCheckt System Model Features and Benefits14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Security Strips Used with the 3M Detection Systems Stripping ProcedureInstallation in Books 3Mt Tattle-TapetSecurity Strips 3M Library Security SystemPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 Desensitizers Used with 3Mt Tattle-TapetB1 Security Strips 3M Library Security System 3Mt Tattle-TapetSecurity StripsResensitizers Used with 3M Tattle-Tape B1 Security Strips Typical Items Marked with 3M Tattle-Tape B1 Security StripsPrint Media Protection 3Mt Tattle-TapetSecurity Strips B2 Desensitizers Used with 3M Tattle-Tape B2 Security Strips Resensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Resensitizers Used with 3M Tattle-Tape DCD-2 Overlay Desensitizers Used with 3Mt Tattle-TapetDCD-2 OverlayTypical Items Marked with 3M Tattle-Tape DCD-2 Overlay Security Overlay Storage ConditionsMarking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Section Training Your Staff Training Your StaffOperator’s Manual Training VideoWhat To Do When The Alarm Sounds Hands-on PracticeReview Of Your Library’s Security Policies Scenario #1 Unwanted AlarmsScenario #2 Scenario #3Addressing Patron Concerns System Alarm Log$ Value Alarm Patron Reported by 3M Library Security Systems System Alarm LogRecovered Date Time Count Reason Yes MaterialsLattice and Base General Maintenance Cleaning InstructionsAccessories Desensitizers Photocell Lens and ReflectorModel 2301 Problem Cause Action Troubleshooting GuideProblem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Ordering Supplies Obtaining ServiceBlank Service Section ServiceModel Number Serial Number Service Important Notice to Purchaser