3M 3804, 3802, 3803, 3501, 2302, 3502, 2301 manual Model 3801 Problem Cause Action

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3M Library Security System

Training Your Staff

6.11Troubleshooting Guide

Model 3801, 3802

Problem

Cause

Action

 

 

 

No alarm, no code in

No power at wall outlet.

Reset facility circuit breaker.

window.

 

 

 

 

 

 

Panel unplugged.

Plug in and wait five minutes for full

 

 

operation.

 

 

 

 

System circuit breaker tripped.

Reset the circuit breaker no more than

 

 

three times. Call 3M Service if problem

 

 

persists.

 

 

 

 

Power turned off at system panel.

Turn key switch to ON.

 

 

 

 

System failure.

Place service call.

 

 

 

No alarm, code 3 in

Dirty fan filter.

Clean fan filter.

window.

 

 

 

 

 

 

System failure.

Place service call.

 

 

 

No alarm, code 5 in

Metal objects such as carts of trash

Remove interfering objects. Pull power

window.

cans next to system.

cord at wall plug. Wait ten seconds.

 

 

Reinsert plug and wait five minutes for

 

 

full operation.

 

 

 

No alarm, code 6 in win-

Detection reduced due to presence of

Check area directly next to panels. Move

dow.

metal objects, computers, cash regis-

objects away. Retest system.

 

ters, or electronic device next to sys-

 

 

tem.

 

 

 

 

E 3M 1999 September

6-11

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Contents Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents Section Introduction IntroductionGlobal Leader in Library Materials Flow Management What this means to you3M 1999 September Section How the System Works 3M Library Security SystemHow the System Works Models 2301 Section System ConfigurationFCC Radio Frequency Rules and Regulations Agency ApprovalsDOC Radio Frequency Rules and Regulations Security Strips AccessoriesTurning Your System On How to Verify System OperationEmergency Shutdown Detection Panels are shown below Models 3501Alarm Australia FCC/Industry Canada/European/Australia EMC Compliance3500--17L 10 M3501/M3502 Detection System Important Safety Instructions Internal UseAccessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On DOC Radio Frequency Rules and Regulations FCC Radio Frequency Rules and RegulationsBlank Gate Description/Characteristics3Mt Staff Workstation Installation 3M Accessories3Mt Handheld Desensitizer Model Operating InstructionsSecurity Strip Application Security Strips Used with the 3M Model 766 DesensitizerTypical Items Used with the 3M Model 766 Desensitizer ExceptionsNot For Use With Recorded Magnetic Media 3Mt On-Counter Desensitizer ModelTypical Items Used with 3M Model 930 Desensitizer Security Strips Used with 3Mt Desensitizer ModelOperating Instructions To desensitize security strips Typical Items Used with the 3M Model 2001 Desensitizer Security Strips Used with the 3Mt Desensitizer Model2001M For Use With Recorded Magnetic Media Typical Items Used with the 3M Model 2001M Desensitizer Security Strips Used with the 3Mt Desensitizer Model 2001M3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Typical Items Used with the 3M Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting Voltage Selection 3Mt Bookcheck ModelOperating Instructions Desensitizing Security Strips Troubleshooting No desensitizing or resensitizing Resetting the circuit breakerSecurity Strips Used with the 3Mt Bookcheck Model CleaningTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Typical Items Used with the 3M On-Counter Resensitizer Model Service12 3Mt Model 494 Locking Exit or Entrance Gate 13 3Mt SelfCheckt System Model Features and Benefits14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Security Strips Used with the 3M Detection Systems Stripping Procedure3Mt Tattle-TapetSecurity Strips 3M Library Security System Installation in BooksPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 Desensitizers Used with 3Mt Tattle-TapetB1 Security Strips 3M Library Security System 3Mt Tattle-TapetSecurity StripsResensitizers Used with 3M Tattle-Tape B1 Security Strips Typical Items Marked with 3M Tattle-Tape B1 Security StripsPrint Media Protection 3Mt Tattle-TapetSecurity Strips B2 Resensitizers Used with 3M Tattle-Tape B2 Security Strips Desensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Resensitizers Used with 3M Tattle-Tape DCD-2 Overlay Desensitizers Used with 3Mt Tattle-TapetDCD-2 OverlayTypical Items Marked with 3M Tattle-Tape DCD-2 Overlay Security Overlay Storage ConditionsMarking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Section Training Your Staff Training Your StaffOperator’s Manual Training VideoHands-on Practice What To Do When The Alarm SoundsReview Of Your Library’s Security Policies Scenario #1 Unwanted AlarmsScenario #2 Scenario #3Addressing Patron Concerns System Alarm Log$ Value Alarm Patron Reported by 3M Library Security Systems System Alarm LogRecovered Date Time Count Reason Yes MaterialsLattice and Base General Maintenance Cleaning InstructionsAccessories Desensitizers Photocell Lens and ReflectorModel 2301 Problem Cause Action Troubleshooting GuideProblem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Ordering Supplies Obtaining ServiceBlank Section Service ServiceModel Number Serial Number Service Important Notice to Purchaser