3M 2301, 3802, 3801, 3803, 3501, 2302, 3804, 3502 manual Ordering Supplies, Obtaining Service

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3M Library Security System

Training Your Staff

6.12Ordering Supplies

Be sure to budget annually for any supplies you might need. You should also budget for your Service Agreement renewal each year so that you are assured of getting the most cost-effective service for your 3Mt Detection System.

Remember . . . only when all of your library materials are marked with 3Mt Tattle-TapetSecurity Strips, are you effectively protecting your materials from loss and assuring that all of them are available to your patrons when they’re needed.

To renew your supply of 3M Tattle-Tape strips and bayonets, simply call our customer service number:

In U.S.:

1/800-328-0067 (toll-free). Press 2 when instructed to do so.

In Canada:

English

1-800-268-6235

Français 1-800-567-3193

In your area: Sales Service Supplies

You can use this number if you want to order additional circulation accessories, detection equipment or other supplies.

To renew your Service Agreement, simply follow the instructions on the renewal notice you receive in the mail 90 days prior to the expiration of your current Service Agreement.

6.13Obtaining Service

3M has a nationwide service network to help in the event you experience any difficulties with your 3M detection system. Simply call our service number:

In U.S.:

1/800-328-0067 (toll-free, 24 hours a day). Press 1 when instructed to do so.

With NetscapeR, version 1.1 or later or MicrosoftR Internet Explorert, version 2.0 or later in the U.S., you can place service requests over the Internet. 3M will send you an automated confirmation of your request and then another confirmation when you are scheduled for service. The Internet service address is:

https://www.mmm.com/3mlibsvc

In Canada:

English

1-800-268-6235

Français 1-800-567-3193

In your area: Sales Service Supplies

When you call for service, please have the following information available:

1.Your name, name of your library or school, address, phone number.

2.Model and serial number of the equipment to be worked on.

3.Description of the problem. For example,

a.Is the malfunction in the detection system or desensitizer/resensitizer?

b.Symptoms of the problem: poor or no detection; system alarms for no apparent reason; Bookcheck will not desensitize/resensitize; light does not work, etc.

c.What is the diagnostic code indicated in the Status Display Window located on the side of the detection panel?

The service representative will discuss the problem with you and attempt to solve it on the telephone. If a service call is necessary, a 3M service technician will be quickly dispatched to your library.

E 3M 1999 September

6-13

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Contents Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents What this means to you IntroductionSection Introduction Global Leader in Library Materials Flow Management3M 1999 September Section How the System Works 3M Library Security SystemHow the System Works Models 2301 Section System ConfigurationAgency Approvals FCC Radio Frequency Rules and RegulationsDOC Radio Frequency Rules and Regulations Security Strips AccessoriesTurning Your System On How to Verify System OperationEmergency Shutdown Detection Panels are shown below Models 3501Alarm Australia FCC/Industry Canada/European/Australia EMC Compliance3500--17L 10 M3501/M3502 Detection System Important Safety Instructions Internal UseAccessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On DOC Radio Frequency Rules and Regulations FCC Radio Frequency Rules and RegulationsBlank Description/Characteristics Gate3Mt Staff Workstation Operating Instructions 3M AccessoriesInstallation 3Mt Handheld Desensitizer ModelExceptions Security Strips Used with the 3M Model 766 DesensitizerSecurity Strip Application Typical Items Used with the 3M Model 766 DesensitizerNot For Use With Recorded Magnetic Media 3Mt On-Counter Desensitizer ModelTypical Items Used with 3M Model 930 Desensitizer Security Strips Used with 3Mt Desensitizer ModelOperating Instructions To desensitize security strips Typical Items Used with the 3M Model 2001 Desensitizer Security Strips Used with the 3Mt Desensitizer Model2001M For Use With Recorded Magnetic Media Typical Items Used with the 3M Model 2001M Desensitizer Security Strips Used with the 3Mt Desensitizer Model 2001M3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Typical Items Used with the 3M Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting Voltage Selection 3Mt Bookcheck ModelOperating Instructions Desensitizing Security Strips Troubleshooting No desensitizing or resensitizing Resetting the circuit breakerCleaning Security Strips Used with the 3Mt Bookcheck ModelTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Typical Items Used with the 3M On-Counter Resensitizer Model Service12 3Mt Model 494 Locking Exit or Entrance Gate 13 3Mt SelfCheckt System Model Features and Benefits14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Security Strips Used with the 3M Detection Systems Stripping ProcedureInstallation in Books 3Mt Tattle-TapetSecurity Strips 3M Library Security SystemPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 Typical Items Marked with 3M Tattle-Tape B1 Security Strips 3M Library Security System 3Mt Tattle-TapetSecurity StripsDesensitizers Used with 3Mt Tattle-TapetB1 Security Strips Resensitizers Used with 3M Tattle-Tape B1 Security StripsPrint Media Protection 3Mt Tattle-TapetSecurity Strips B2 Desensitizers Used with 3M Tattle-Tape B2 Security Strips Resensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Security Overlay Storage Conditions Desensitizers Used with 3Mt Tattle-TapetDCD-2 OverlayResensitizers Used with 3M Tattle-Tape DCD-2 Overlay Typical Items Marked with 3M Tattle-Tape DCD-2 OverlayMarking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Training Video Training Your StaffSection Training Your Staff Operator’s ManualWhat To Do When The Alarm Sounds Hands-on PracticeReview Of Your Library’s Security Policies Scenario #3 Unwanted AlarmsScenario #1 Scenario #2Addressing Patron Concerns System Alarm LogDate Time Count Reason Yes Materials 3M Library Security Systems System Alarm Log$ Value Alarm Patron Reported by RecoveredPhotocell Lens and Reflector Cleaning InstructionsLattice and Base General Maintenance Accessories DesensitizersModel 2301 Problem Cause Action Troubleshooting GuideProblem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Ordering Supplies Obtaining ServiceBlank Service Section ServiceModel Number Serial Number Service Important Notice to Purchaser
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