Desa EFP33NRB installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 30

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When buttons on remote control

1. Battery in remote control is ei-

1.

Replace battery in remote

are pressed, there is no response

 

ther missing or has low power

 

control

from fireplace

2. Remote control is not pointed

2.

Point remote control toward

 

 

toward fireplace

 

lower front panel of fireplace

 

 

 

 

when operating

 

3.

Manual ignition bypass

3.

Place manual ignition bypass

 

 

switch not in OFF position

 

switch in OFF position

 

4.

No power available to fireplace

4.

Make sure power cord is

 

 

 

 

plugged into electrical outlet

 

 

 

 

and outlet has power

 

5.

Ignitor electrode not con-

5.

Reconnect ignitor cable

 

 

nected to ignitor cable

 

 

 

6.

Broken ignitor cable

6.

Replace ignitor cable

 

7.

Ignitor electrode broken

7.

Replace pilot assembly

 

8.

Ignitor electrode positioned

8.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

When wall switch button is

1. No power available to

1.

Make sure power cord is

pressed, there is no response

 

fireplace

 

plugged into an electrical

from fireplace

 

 

 

outlet and outlet has power

 

2.

Manual ignition bypass

2.

Place manual ignition bypass

 

 

switch not in OFF position

 

switch in OFF position

 

3.

Wall switch wire harness is

3.

Check continuity of wall

 

 

disconnected

 

switch wire harness. Make

 

 

 

 

sure plug on wall switch wire

 

 

 

 

harness is fully inserted into

 

 

 

 

socket on circuit board in fire-

 

 

 

 

place. Replace if necessary

 

 

 

 

Burner does not light after ODS/

1. Burner orifice clogged

1.

Clean burner (see Cleaning

pilot is lit

 

 

 

and Maintenance, page 29) or

 

 

 

 

replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local gas company

 

 

 

 

Delayed ignition burner

1. Manifold pressure is too

1.

Contact local natural or pro-

 

 

low

 

pane/LP gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 29) or

 

 

 

 

replace burner orifice

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 29) or

 

 

 

 

replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace regulator

30

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111245-01B

Page 29 Page 31
Image 30
Page 29 Page 31
Contents Shown with optional Hearth base accessory CGEFP33PRB, CGEFP33NRB EFP33PRB, EFP33NRBTable of Contents Safety Information Fireplace Floor Assembly Product IdentificationProduct Features Local CodesUnpacking AIR for Combustion Ventilation Providing Adequate VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation AIR Ventilation Air From Inside BuildingInstallation Check GAS TypeVentilation Air From Outdoors Removing Fireplace Screen and Floor Assembly Installation ClearancesInstallation Sequence Electrical HookupElectrical Connections for Power Cord Relocating Wall Switch AssemblyFor Mantel Installation For Recessed Installation For Recessed FireplaceMounting Wall Switch Assembly to Side of Mantel Cutting LinesInstalling Variable Speed Blower Accessory Mounting Blower to FireboxLocation of Wiring Diagram Decal 3 from Blower Installing Thermostatic Blower Accessory Installing Switch and Cover Assembly and Speed ControlInstalling Bushings Installing GAS Piping to Fireplace Location Installation Items NeededOperating the Blower Connecting Fireplace to GAS Supply NaturalPropane/LP Checking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Conventional Fireplace Installation Pressure Testing Fireplace GAS ConnectionsBUILT-IN Fireplace Installation Nailing FlangesRough Opening for Installing Wall Installing Hood Top Brass Trim Side Brass Trim Adjusting Set ScrewsInstalling Logs Installing Back Log #1 Cgefp Logs ShownFor Your Safety Read Before Lighting Installing Battery Into RemoteInstalling Screen Operating FireplaceUsing Supplied Wall Switch Assembly Normal Lighting InstructionsControl Manual Lighting Instructions for Electrical Power Outage Shutting Off Heater Wireless Remote ControlTo Turn OFF GAS To Appliance Pilot Flame Pattern Inspecting BurnersOptional Blower Operation Main BurnerPilot AIR Inlet Hole Cleaning MaintenanceBurner Injector Holder LogsTroubleshooting Observed Problem Possible Cause RemedySee Cleaning and Mainte Gas leak. See Warning Statement aboveTechnical Service SpecificationsService Hints When Gas Pressure Is Too LowIllustrated Parts Breakdown Parts List Remote Control LOG Base AssemblyIllustrated Parts Breakdown KEY Part Number EFP33PRB EFP33NRB Description QTY Firebox Models CGEFP33PRB, CGEFP33NRB, EFP33PRB and EFP33NRB KEY Part Number Description QTY Replacement Parts AccessoriesCorner Mantel Accessory with Fireplace Perimeter Trim Corner Hearth Base for USE with Corner MantelHearth Base for USE with Cabinet Mantel Wiring Diagram Templates This page Intentionally Left Blank Parts Central 111245-01B 111245-01B Not a UPC

EFP33NRB, CGEFP33PRB, CGEFP33NRB, EFP33PRB, EFP33NRB specifications

Desa offers a range of premium electric fireplaces with models such as EFP33NRB, CGEFP33PRB, CGEFP33NRB, EFP33PRB, and EFP33NRB, each designed to blend aesthetics with advanced heating technology. These electric fireplaces are renowned for their ability to create a warm ambiance without the hassle of traditional wood or gas fireplaces.

The EFP33NRB model, a part of Desa's electric fireplace collection, features a sleek design that fits seamlessly into various interior styles. With its realistic flame effect and adjustable brightness settings, users can customize their experience, enhancing any room while maintaining a cozy atmosphere. This model also incorporates energy-efficient LED technology, ensuring minimal power consumption without compromising on the visual appeal and comfort.

Similarly, the CGEFP33PRB and CGEFP33NRB are designed for those who appreciate the combination of style and functionality. These models offer a robust heating output, capable of warming larger spaces efficiently. The innovative heat management system also ensures even heat distribution, making these units suitable for year-round use. Additionally, remote control capabilities allow for effortless adjustment, enhancing user convenience.

The EFP33PRB features a modern framework that showcases the flames within a stylish casing. Its user-friendly interface includes touch controls and an easy-to-read display, allowing users to change settings with ease. The fireplace boasts a range of flame colors, allowing for personalization to match any decor or mood.

Across all these models, safety remains a top priority with built-in overheat protection and a tip-over switch, providing peace of mind during operation. Furthermore, the fireplaces operate quietly, ensuring an undisturbed environment while creating a warm, inviting space.

In conclusion, the Desa EFP33NRB, CGEFP33PRB, CGEFP33NRB, EFP33PRB, and EFP33NRB models represent the pinnacle of electric fireplace technology. With their modern designs, efficiency, and flexibility, they offer a perfect solution for anyone looking to enhance their living spaces with warmth and style. Whether for a contemporary home or a cozy cabin, these fireplaces promise to deliver both comfort and elegance.
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