Desa CD36TN-M Troubleshooting, Continued, Observed Problem, Possible Cause, Remedy

Page 36
TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Pilot lights but flame goes out

1. Gas control knob not fully

1.

Press in gas control knob

when control knob is released

2.

pressed in

2.

fully

 

Gas control knob not pressed

After pilot lights, keep gas

 

 

in long enough

 

control knob pressed in 30

 

3.

Equipment shutoff valve not

3.

seconds

 

Fully open equipment shutoff

 

4.

fully open

4.

valve

 

Pilot flame not touching

A) Contact local natural or

 

 

thermocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

B) Clean pilot (see Cleaning

 

 

ing pilot flame to go out. This

 

and Maintenance, page 33)

 

 

problem could be caused by

 

or replace pilot assembly

 

 

one or both of the following:

 

 

 

 

 

A) Low gas pressure

 

 

 

 

 

B) Dirty or partially clogged

 

 

 

 

5.

pilot

5.

Hand tighten until snug, then

 

Thermocouple connection

 

6.

loose at control valve

6.

tighten 1/4 turn more

 

Thermocouple damaged

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

 

Burner does not light after pilot

1. Burner orifice clogged

1.

Clean burner (see Cleaning

is lit

 

 

 

and Maintenance, page 33) or

 

2.

Inlet gas pressure is too low

2.

replace burner orifice

 

Contact local propane/LP or

 

3.

Thermopile leads disconnect-

3.

natural gas company

 

Reconnect leads to TP & TPTH

 

4.

ed or improperly connected

4.

terminals on control valve

 

Thermopile is defective

Replace thermopile

 

 

 

 

 

Delayed ignition burner

1. Manifold pressure is too low

1.

Contact local propane/LP or

 

2.

Burner porting or orifice

2.

natural gas company

 

Clean burner (see Cleaning

 

 

clogged

 

and Maintenance, page 33) or

 

 

 

 

replace burner orifice

 

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 33) or

 

2.

Damaged burner

2.

replace burner orifice

 

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

Slight smoke or odor during initial

1. Residues from manufacturing

1.

Problem will stop after a few

operation

 

processes and logs curing

 

hours of operation

 

 

 

 

 

Heater produces a whistling noise

1. Turning gas control knob to

1.

Turn gas control knob to LO

when burner is lit

 

HI position when burner is

 

position and let warm up for a

 

2.

cold

2.

minute

 

Air in gas line

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local propane/

 

3.

Dirty or partially clogged

3.

LP or natural gas company

 

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 33) or

 

 

 

 

replace burner orifice

36

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Image 36
Contents WHAT TO DO IF YOU SMELL GAS Table of Contents Safety Information Safety information Product IdentificationContinued Product Features Pre-Installation PreparationLocal Codes Location and space requirementsFigure 3 - Fireplace Bottom Dimensions ContinuedPackaging and Removal ClearancesInstallation Figure 6 - Unit DimensionsContinued Figure 5 - Framing Clearances for CornerContinued MANTEL CLEARANCESD E B L Figure 9 - Minimum Clearances for Termination CapInside Corner Outside CornerVenting Installation Instructions Venting Installation instructions INSTALLATION PLANNINGContinued Figure 10 - Vent Pipe ConnectionsFigure 12 - Installing Siding Standoff Figure 13 - Installing Outer Wall FirestopInner Wall Firestop Standoff Vent Cap Apply Mastic to All Four SidesConfiguration For Corner Installation Using One 90 ElbowConfiguration with Vertical Rise and One 90 Elbow Clearance at Ground Floor InstallationHORIZONTAL VENT INSTALLATIONS ContinuedInstallation for vertical termination Flat Ceiling InstallationFigure 20 - Installing Firestop ContinuedThimble Installation Vertical Termination Configurations for Top VentFigure 21 - Installing Thimble with Firestop Continuedparts list for venting kits and components Configuration Using Two 90 ElbowsContinued Figure 23 - Vertical VentingContinued ELECTRICAL SUPPLY CONNECTIONNumber DescriptionInstalling optional blower accessories Figure 27 - Blower Model BKFigure 28 - Attaching Speed Control to Firebox Millivolt ModelsModel BKT Installation ContinuedFigure 30 - Blower Model BKT Wiring Diagrams Figure 31 - Blower Wiring Diagram forFigure 32 - Millivolt Ignition Wiring Diagram ContinuedInstalling optional wall Mount Switch - gwmS2 Figure 33 - Connecting Wall Switch toInstalling Remote Receiver Figure 34 - Attaching Alkaline Battery toInstalling Gas Piping to Fireplace Location Installation Items NeededContinued Check Gas TypeCONNECTING FIREPLACE TO GAS SUPPLY Installation Items NeededFigure 39 - Connecting Flexible Gas Line Pressure Testing Gas Supply Piping SystemRemoving/Replacing Glass Door Figure 40 - Equipment Shutoff ValveFigure 42 - Checking Gas Joints for Natural Gas FireplaceRemoving Lower Louver Access Panel Figure 43 - Removing Lower Louver Access PanelContinued Removing Top Louver Trim PanelInstalling LOGS, lava rock and glowing embers Figure 46 - Installing LogsContinued Figure 45 - Removing/Replacing Glass Doorfor your safety Read before lighting Operating Fireplacelighting instructions TO TURN OFF GAS TO APPLIANCEMANUAL LIGHTING PROCEDURE Figure 49 - Setting the Selector SwitchContinued optional Hand-Held REMOTE OPERATIONoperating optional blower accessory Safety FeaturesAuto Shutoff Feature Remote Control Unit HRC200pilot assembly see Troubleshooting, pageFigure 52 - Pilot Assembly Millivolt see Troubleshooting, pageFigure 54 - Removing Logs and Burner Assembly Figure 56 - Adjusting Air ShutterContinued Pilot Orifice ConversionCleaning and Maintenance Conversion InstructionsGas Control Conversion GLASS DOORCAUTION: Do not vacuum if pieces are hot Continuedpilot and burners logsTroubleshooting OBSERVED PROBLEMPOSSIBLE CAUSE REMEDYTROUBLESHOOTING OBSERVED PROBLEMContinued POSSIBLE CAUSEWARNING If you smell gas Shut off gas supply OBSERVED PROBLEM Parts Under WarrantyParts Not Under Warranty ContinuedWALL MOUNTED ON/OFF SWITCH GWMS2 Not Shown When Gas Pressure Is Too LowMANUAL BLOWER KIT - BK THERMOSTATICALLY - CONTROLLED BLOWER KIT - BKTFireplace Assembly for Model CD36TN-M Illustrated Parts BreakdownPARTS LIST FIREPLACE ASSEMBLY FOR MODEL CD36TN-MBURNER ASSEMBLY FOR MODEL CD36TN-M Illustrated parts breakdownBURNER ASSEMBLY FOR MODEL CD36TN-M 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16Warranty Information KEEP THIS WARRANTYLIMITED WARRANTY DIRECT-VENTFIREPLACE