Integra DTR-6.4/5.4 Troubleshooting guide, VIDEO and AUDIO, Remote Controller, Other

Page 77
Troubleshooting guide

Troubleshooting guide

Stereo indicator lights, but sound is distorted and stereo separation is bad.

Station is too strong.

Change to FM indoor antenna (see page 24).

Multiple reflection of the radio waves because of tall buildings or mountains.

Use antenna that has better directivity and orient it so distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

Station is too weak.

Install an outdoor FM antenna (see page 25).

Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

Change the position or direction of the outdoor antenna (see page 25).

No preset station is recalled.

Memory is lost because power has been turned off for a long time.

Store all stations again (see page 43).

VIDEO and AUDIO

Desired picture does not appear.

Improper connection.

Check connections. Insert the plugs and connectors completely (see pages 15 to 29).

No OSD Menu display.

Improper connection.

Check connections (see pages 15 to 29).

OSD Menu is displayed when monitor is connected to VIDEO or S VIDEO of MONITOR OUT.

Check connections (see page 19).

Audio and video do not match.

Improper connection.

Check connections (see pages 15 to 29).

Audio is not heard or audio from different source is heard.

Digital Input settings are incorrect.

Check settings at “Input Setup” “Digital Input” (see page 34).

No picture appears on the TV screen (or monitor).

TV (or monitor) is not set to receive the output signals from the receiver.

Set the TV (or monitor) to the receiver output.

Video cable is not connected securely.

Check connections (see pages 15 to 29).

Input source is connected to the COMPONENT VIDEO IN connectors.

Make sure TV (or monitor) is connected to COMPONENT VIDEO OUT connectors (see page 19).

REMOTE CONTROLLER

Front panel controls function but remote controller controls do not.

No batteries in remote controller.

Insert batteries (see page 7).

Batteries have worn out.

Replace batteries (see page 7).

Remote controller is not pointed at the remote sensor of the DTR-6.4/5.4.

Point the remote controller at the remote sensor of the DTR- 6.4/5.4 (see page 7).

Remote controller is too far from the DTR-6.4/5.4.

Operate the remote controller within 16 feet (5 meters) (see page 7).

Remote controller is functioning in a different mode

Press the RCVR Mode button.

OTHER

LATE NIGHT function cannot be used.

Playback source is not Dolby Digital encoded.

Check that the DOLBY DIGITAL indicator lights up on the display.

Desired parameter cannot be set.

Parameter may not be able to be set due to current listening mode.

Check settings in Audio Adjust (see pages 59 to 61).

Multichannel audio is not output.

DVD player is not connected to 5.1-channel input jacks. Check connections (see page 20).

Components in remote zone (Zone 2) do not operate properly.

Components are incorrectly connected.

Check connections.

Objects are interfering with remote controller signals.

Move inferring objects away from path of remote controller signals.

Sound is sometimes heard and sometimes not heard with digital sources.

One digital input format has been specified so other digital formats are not played.

Switch from the DTS or PCM mode to the Auto mode (see page 39).

Noise during playback or skipping of the beginning sounds occurs with DTS sources, PCM sources, and other digital sources.

When “Auto” is set for the digital format setting, time is required to change formats when different sources are played.

Switch from the Auto mode to the current source signal (see page 39).

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Contents Before using ContentsSetting up your DTR-6.4/5.430 Basic SettingsAVIS Important Safety InstructionsSupplied accessories Precautions4. Power For U.S. models Note to CATV system installerBefore using ContentsConnecting your AV components Connecting the remote zone Zone 2 speakersConfiguring your DTR-6.4/5.4Advanced Settings ContentsRemote controller Programming the commands of remoteDTR-6.4 FeaturesDTR-5.4 Amplifier FeaturesConnecting the power cord Before using this unitInstalling the remote controller batteries Using the remote controllerDTR-6.4Front panel DTR-5.4Front panel Index parts and facilitiesIndex parts and facilities TUNED indicator Front panel displayAUTO indicator MEMORY indicatorIndex parts and facilities Rear panelIndex parts and facilities Remote controllerMONITOR OUT VIDEO/S VIDEO IR IN/OUTIndex parts and facilities Send/Learn indicatorEnjoying Home Theater About HomeTheaterFor DTR-6.4only Center speakerImproper connection Inserted completely AV cables and connectorsCable forms Terminal shapesSurround back speaker placement Connecting speakersConnecting the speaker cables Connecting speakersUsing the speaker cable labels Connecting a subwooferConnecting your audio components Connecting your AV components1. Connecting a compact disc player CD 2. Connecting a turntable PHONO DTR-6.4onlyConnecting your video components Connecting your AV componentsThe flow of the video signals COMPONENT VIDEO INPUT/OUTPUT5. Connecting a DVD player DVD Connecting your AV components6. Connecting a video cassette recorder VIDEO Connecting your AV components9. Connecting video camera, etc. Video 4 Input Connecting your AV componentsConnecting your AV components Connecting the power cords from other devicesConnecting the AM antenna cable Connecting antennasConnecting the included antennas Assembling the AM loop antennaConnecting an FM outdoor antenna Connecting antennasConnecting an AM outdoor antenna Directional linkageWhen using the ZONE 2 SPEAKERS terminals Connecting the remote zone Zone 2 speakersWhen using the ZONE 2 LINE OUT terminals When using the ZONE 2 PRE OUT terminalsFrom connecting block Mini plug cable Miscellaneous Connections Connections for remote controlRS232 A-BUSTurning on the power from the remote controller Connecting the powerTurning on the power 53,55 Setup Menu52,54 Buttons used for navigating through the menus Setup Menub. Surr Back DTR-6.4only Hardware Configa. Surr/Zone Adjustable Crossover for Bass Management Speaker ConfigurationFront speaker diameter crosscover frequencycrosscover frequency Front speaker diametera. Digital Input NotesReturn Setup Return Setup TapeENTER Changing the displayLight button on the remote controller DTR-6.4only Enjoying music or videos with the DTR-6.4/5.4Basic operation Listening with headphones Using the sleep time remote controller onlyAdjusting the brightness of the front display Enjoying music or videos with the DTR-6.4/5.4Temporarily changing the speaker output levels Switching the displayEnjoying music or videos with the DTR-6.4/5.4 NotesEnjoying music or videos with the DTR-6.4/5.4 Selecting the type of audio input signalNotes Notes on DTSBasic operation Using the tone controlEnjoying DVD multichannel audio playback Changing the listening mode DTR-6.4only Enjoying DVD multichannel audio playbackListening to a stereo radio station FM mode Tuning into a radio stationListening to Radio Broadcasts Selecting a preset radio station Presetting a radio stationErasing a preset radio station Listening to Radio BroadcastsListening Modes Listening ModesT-D Theater-Dimensional Mono• THX Surround EX Listening ModesMono Movie EnhanceListening Modes Selecting a listening mode DTR-6.4Re-EQfunction for movies DTR-6.4only Listening Modes Selecting a listening mode DTR-5.4Listening Modes Fixing playback to specific surround mode•While playing back DTS sources •While playing back DTS sources THX CinemaAdjusting the volume for the remote zone Using the buttonsEnjoying music in the remote zone Using the remote controllerRecording the input source Rec Out selector RecordingNotes NotesHint RecordingRecording both the audio and video Notes Configuring the speakers DTR-6.4Notes Configuring the speakers DTR-6.4Calibrating the speaker levels Setup Return Configuring the speakers DTR-5.4Setup ReturnUsing the remote controller Configuring the speakers DTR-5.4the procedure Calibrating the speaker levelsInput Setup Configuring the listening modes frequently you use Input Setupd. Analog/PCM/D. F. 2ch source e. PCM fs 96kHz sourceSetting the background color for OSD Adjusting the headphones volume levelSwitching the OSD display mode Changing the volume level display settingTreble Audio AdjustBass Pro Logic II Music Dimension Dimension Audio AdjustDouble Bass Late NightAudio Adjust Settings available when you play monaural signalReverb Level Reverb TimeCalling up a preset radio station Using remote controllerOverview Controlling an Onkyo cassette tape deckControlling an Integra/Onkyo DVD player Using remote controllerUsing remote controller Controlling an Integra/Onkyo CD player1. Press the CD Mode button DiscUsing remote controller Controlling an Onkyo MD recorderRec : Record 1 to 9, 0, --/---: Numeric keysLearning a pre-programmingcode Entering a pre-programmingcodePre-programmingcodes Entering a pre-programmingcodeDVD Mode DVD Player Mode Operating your programmed remote controllerSAT Mode Satellite Tuner Mode Cable Mode Cable ModeVCR Mode VCR Mode Operating your programmed remote controllerTV Mode TV Mode 0,1 to 9, +10: Numeric keysProgramming procedure Notes Erasing the programmed command from one buttonNotes What is the macro function? Using the macro functionProgramming the macro Executing the macroErasing a macro from the Macro 1 or 2 button Using the macro functionNotes NotesREMOTE CONTROLLER Specifications DTR-6.4AMPLIFIER SECTION TUNER SECTIONREMOTE CONTROLLER Specifications DTR-5.4AMPLIFIER SECTION TUNER SECTIONPOWER Troubleshooting guideSPEAKERS FM/AM TUNERREMOTE CONTROLLER Troubleshooting guideVIDEO and AUDIO OTHERTroubleshooting guide If one of the messages shown below appears“Not available with headphones use” “Not available with this signal”Memo Integra Division of ONKYO CORPORATION Integra Division of ONKYO U.S.A. CORPORATIONTel: 072-831-8111Fax: Printed in Japan