Requesting Assistance or Service
Before calling for assistance or service, please check the “Use and Care of your Side Burner” section. It may save you the cost of a service call. If you still need help, follow the instructions below.
If you need assistance or service in Canada
1. If the problem is not due to one of the items
listed in “Check Operation”✝...
Contact the dealer from whom you purchased your appliance or call
2. If you need service✝...
Contact your nearest KitchenAid Canada Appli- ance Service branch or authorized servicing outlet to service your appliance. (See list below.) Make sure the service company you contact is authorized to service your appliance during the warranty period.
✝When asking for assistance or service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. This information will help us respond properly to your request.
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA |
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ALBERTA |
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ONTARIO | Ottawa area | ||
(except 807 area code) | Outside the Ottawa area | ||
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MANITOBA, SASKATCHEWAN |
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and 807 area code in ONTARIO |
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QUEBEC | Montreal (except South Shore) | ||
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| South Shore Montreal | |
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| Sherbrooke | |
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ATLANTIC PROVINCES |
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For further assistance
If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:
Please include a daytime phone number in your correspondence.
Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
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