Heat & Glo LifeStyle ST-38HV-AU manual Symptom Possible Cause

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SYMPTOM

POSSIBLE CAUSE

 

D. Glass too loose and air tight

 

gasket leaks in corners after

 

usage.

 

E. Bad thermopile

 

F. Improper flue cap installation.

VI. Glass soots.

A. Flame impingement on logs.

 

B. Improper venturi setting.

 

C. Debris around venturi.

CORRECTIVE ACTION

1. Tighten corner.

1. Replace if necessary.

1.Check for proper installation & freedom from debris or blockage.

1.Adjust the log set so that the flame does not impinge on it.

1.Adjust the air shutter at the base of the burner.

1.Inspect the opening at the base of the burner. It is imperative that NO material be placed in this opening.

VII. Flame burns blue and lifts off burner.

A.Insufficient oxygen being sup- plied.

1.Check to make sure flue cap is installed properly and free of de- bris. Make sure that flue system joints are tight and have no leaks.

2.Check to make sure that no ma- terial has been placed in the opening at the burner base or in the area of the air holes in the center of the base pan beneath the burner.

3.Be sure glass is tightened prop- erly on unit, particularly on top corners.

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Contents Kensington Blvd., Lakeville, MN 55044, USA 952 Model ST-38HV-AUInstallation and Operation Instructions Table of Contents Diagram of ST-38HV-AU Installation InstructionsTop Ceiling Front Heater Clearance RequirementsFraming only and no Sheetrock on IN- Terior of Framing Model ST-38HV-AUClearances ONE 1 90-DEGREE Elbow Flue System Approvals and InstallationsStraight OUT Horizontal Flue System ElbowsStraight OUT Horizontal Flueing Vertical FlueingFlueing with ONE 1 90 Elbow Flueing with TWO 2 90 Elbows Flueing with Three 3 90 Elbows Flueing with Three 3 90 Elbows Continue Adding Flue Components Installing Flue ComponentsInstall Support Brackets Attach the First Flue Component to the Starting CollarsFor Vertical Runs Installing Support Brackets Install FirestopsHole and New Framing Members Flue TerminationFAN Connecting the GAS SupplyFor Vertical Terminations To locate the flue Junction BOX Detail LOG Installation Installing the Electrical Service to the Junction BOXMantel Clearances LOG Placement Instructions Page Page Operating Instructions Installer TestingOperating Cautions Safety & Lighting InformationLighting Instructions Safety Information For Your Safety Read Before LightingTo Turn OFF GAS Appliance FAN Operation Servicing and MaintenanceRemoval of Covers for Servicing Removal of Components for ServiceParts Replacement Adjustments and Replacement PartsSymptom Possible Cause Corrective Action Troubleshooting ST-38HV-AUSymptom Possible Cause Corrective Action Symptom VII. Flame burns blue and lifts off burner Symptom Possible CauseST-38HV-AU ST-38HV-AU Service Parts ListService Parts Heat & GLO, a brand of Hearth & Home Technologies Inc Limited 10 Year Warranty