Hearth and Home Technologies SL-350TRSI-AUE manual Troubleshooting, Electronic Ignition System

Page 34

3.5 TROUBLESHOOTING

SL-350TRSI-AUE

With proper installation and maintenance, your new Gas Heater should provide years of trouble-free service. If you do experience a problem, refer to the Trouble Shooting Guide below. This guide will assist a qualified service person in the diagnosis of problems and the corrective action to be taken.

Electronic Ignition System

 

Symptom

 

Possible Causes

Corrective Actions

1.

No transmission, motor does

A.

Receiver must learn new

Press and hold the receiver’s reset button until you hear 2 acoustic signals.

 

not turn.

 

code.

After the second longer acoustic signal, release the reset button and within

 

 

 

 

the subsequent 20 seconds, press the down arrow on the remote handset until

 

 

 

 

you hear an additional long acoustic signal confirming the new code is set.

2.

No ignition. No tone.

A.

Receiver

Replace receiver and reprogram code.

3.

No ignition; one 5 seconds

A.

ON/OFF switch is in OFF

Push switch to ON position.

 

continuous tone (7 shorts

position.

 

 

beeps might be heard prior

 

 

 

 

B.

Loose wire.

Secure wire.

 

to the 5 seconds tone).

 

 

C.

Receiver.

Replace receiver and reprogram.

 

 

D.

Bent pins on 8 wire

Straighten pins on 8 wire connector.

 

 

 

connector.

 

 

 

E.

Valve.

Replace valve.

4.

No pilot flame and control

A.

Air i n the pilot supply line.

Purge the line or start ignition several times.

 

continues to spark.

 

 

 

 

B.

Thermocouple circuit wired

Check polarity of the thermocouple wires.

 

 

 

incorrectly.

 

 

 

C.

No spark at pilot burner.

Check spark gap, & wiring connection. Check for spark in location along

 

 

 

 

cable.

 

 

D.

Valve.

Replace valve. Do not over tighten.

 

 

E.

Over tightened thermocouple

Replace valve and thermocouple interrupter.

 

 

 

interrupter.

 

 

 

F.

Receiver.

Replace receiver and reprogram code.

5.

Pilot is lit and control

A.

Receiver.

Replace receiver and reprogram code.

 

continues to spark. Valve

 

 

 

 

shuts off after 10...30

 

 

 

 

seconds. Valve operates

 

 

 

 

manually.

 

 

 

6.

Pilot is lit, sparking stops if

A.

Thermocouple.

Replace thermocouple.

 

a flame is present. Valve

 

 

 

 

shuts off after 10...60

 

 

 

 

seconds. Valve does not

B.

Low inlet pressure to valve.

Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator

 

work manually.

 

 

if necessary.

 

 

C.

Valve.

Replace valve and thermocouple interrupter.

7.

3 short beeps while the

A.

Batteries are low.

Replace batteries - quality alkaline recommended. WARNING: Creating an

 

motor turns.

 

 

electrical short between the batteries/battery box and metal parts of the

 

 

 

 

appliance may render the receiver inoperable.

8.

Pilot flame lights but there is

A.

Manual override know (if

Turn Manual override know to ON position.

 

no main gas flow.

 

equipped) is in MAN

 

 

 

 

position.

 

 

 

B.

Valve turned don to pilot flow.

Turn flame to high fire by pressing up button on remote handset.

 

 

C.

Low inlet pressure to valve.

Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator

 

 

 

 

if necessary.

 

 

D.

Valve.

Replace valve.

 

 

 

 

 

9.

Pilot sparks, but pilot will not

A.

Correct gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet pressure

 

light.

 

 

reading is within acceptable limits, inlet pressure must not exceed 50 mbar.

 

 

B.

Ignitor gap is too large.

Verify that spark gap from ignitor to pilot hood is .43 cm.

 

 

 

 

 

 

 

C.

Module is not grounded.

Verify module is securely grounded to metal chassis of fireplace.

 

 

 

 

 

10.

Glass soots.

A.

Flame impingement on logs.

Adjust the log set so that the flame does not impinge on it.

 

 

B.

Improper venturi setting.

Adjust the air shutter at the base of the burner.

 

 

C.

Debris around venturi.

Inspect the opening at the base of the burner. It is imperative that NO

 

 

 

 

material be placed in this opening.

11.

Flame burns blue and lifts off

A.

Insufficient oxygen being

1. Check to make sure flue cap is installed properly and free of debris.

 

burner.

 

supplied.

Make sure that flue system points are tight and have no leaks.

 

 

 

 

2. Check to make sure that no material has been placed in the opening at

 

 

 

 

the burner base or in the area of the air holes in the center of the base pan

 

 

 

 

beneath the burner.

 

 

 

 

3. Be sure glass is tighened properly on unit, particularly on top corners.

Heat & Glo • SL-350TRSI-AUE • 2089-902 Rev. B • 6/06

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Contents Model SL-350TRSI-AUE Kensington Boulevard, Lakeville, MN 55044 USAHeat & Glo Quality Systems Table of Contents Diagram of SL-350TRSI-AUE Rear Flue Installation InstructionsTop Flue Heat ShieldFraming Dimensions IntroductionSpace heaters Identifying Flue Components Flue System ApprovalsModel Flue Termination Approvals Bustible Materials ALL around the PipeDVP90ST SL-90D USE SL D-SERIES Vertical FlueingMaximum 10.97M USE DVP-SERIES Components onlyFT. M USE SL D-SERIES Components Only Flueing with ONE 1 90 ElbowUSE DVP-SERIES Flueing with TWO 2 90 Elbows + H FT. MFlueing with TWO 2 90 Elbows Flueing with Three 3 90 Elbows + H1 FT. MFlueing with Three 3 90 Elbows Installing Flue Components Assembling Flue Components Install Support Brackets Continue Adding Flue ComponentsInstalling Support Brackets Hole and New Framing MembersFor Horizontal Terminations using the DVP-TRAP Must be Positioned SO That the Arrow is Pointing UPConnecting the GAS Supply Gas Supply LineIgnition System Wiring Electronic Ignition Wiring DiagramBlower FAN Finishing Inches mmInstalling the Trim Installer TestingPilot Assembly LOG Placement Instructions Log Set Assembly LOGS-350CE-D Heat & Glo SL-350TRSI-AUE 2089-902 Rev. B 6/06 Heat & Glo SL-350TRSI-AUE 2089-902 Rev. B 6/06 Operating Cautions Trol Wiring System of this UnitOperating Instructions With Solid FuelSafety & Lighting Information Do not Connect 220/240 VAC to the Control ValveServicing and Maintenance FAN OperationAdjustments and Replacement Parts Removal of Components for ServiceParts Replacement Removal of Covers for ServicingTroubleshooting Electronic Ignition SystemReplacement Parts Log set assemblySL-350TRSI-AUE Service Parts List Heat & Glo SL-350TRSI-AUE 2089-902 Rev. B 6/06 Melbourne

SL-350TRSI-AUE specifications

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