Hearth and Home Technologies FB-IN-S Troubleshooting, Symptom Possible Cause Corrective Action

Page 32

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

32

Heat & Glo • FB-IN-S, FB-GRAND-S • 783-910 Rev. G • 11/08

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Contents Models FB-GRAND-S FB-IN-SCongratulations Homeowner Reference InformationTable of Contents Listing and Code Approvals Design and Installation Considerations Getting StartedInspect Appliance and Components Tools and Supplies NeededInspect Firebox Fireplace Size Requirements Minimum Fireplace OpeningLocation Inches MillimetersClearances Clearances to Mantels or other Combustibles above ApplianceTermination Locations Vent Termination Minimum ClearancesFire Risk Asphyxiation Risk Foot minimum in snow regionsVent Information and Diagrams Vent Table KeyHorizontal Venting Measuring StandardsInstallation Preparation Venting Components Installing Vent Pipe and ApplianceConnecting Vent Pipe Placing, Securing and Leveling the Appliance Installing Adaptor and Termination Cap MasonryFactory Built Wood Burning Damper Flashing Kit OptionalGas Information Fuel Conversions Gas ConnectionGas Pressures Minimum inlet pressureHigh Altitude Installations Wiring the Appliance ON/OFF SwitchElectrical Information Appliance RequirementsJunction Box Installation Installation for Fan OptionalOptional Accessories Shock hazardFAN Junction BOX Mantel Projections Installing Trim SurroundsFinishing Appliance Setup Clean the ApplianceAccessories Ember PlacementLogs Locating Tabs Grate Assembly Heat & Glo FB-IN-S, FB-GRAND-S 783-910 Rev. G 11/08 Positioning the Logs Model FB-IN-SLOG Placement InstructionsFlat Spot for Log #4 Glass Assembly Air Shutter SettingRemoving Glass Assembly Replacing Glass AssemblyBefore operating this appliance have a qualified technician Operating InstructionsBefore Lighting Appliance Lighting Appliance Standing Pilot IgnitionInitial Break-in Procedure Check Pilot Flame AppearanceAfter Appliance is Lit Do not operate appliance with glass door removedFrequently Asked Questions Standing Pilot Ignition System TroubleshootingSymptom Possible Causes Corrective Action Maximum flame impingement. Follow lighting instruc TroubleshootingSymptom Possible Cause Corrective Action Risk of injury or property damage Maintenance TasksMaintaining and Servicing Appliance Inspect Maintenance Tasks Appliance Dimension Diagram Reference MaterialsVent Kits Components Direct Vent Flex Liner KitsPart number list on following Log Set AssemblyService Parts At Depot Be ordered from an authorized dealerFB-IN-S GLA-FBIN FB-GRAND-S, FB-IN-S StockedCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Contact Information Important operating

FB-GRAND-S, FB-IN-S specifications

Hearth and Home Technologies has consistently been at the forefront of innovation in the fireplace industry, and their FB-IN-S and FB-GRAND-S models exemplify this commitment to quality, efficiency, and style. Designed for modern living spaces, these products bring both aesthetic appeal and practicality to homeowners looking to enhance their environment with a sleek, efficient heating solution.

The FB-IN-S model is a testament to contemporary design, featuring a minimalist facade that fits seamlessly into any decor. Its built-in installation ensures that homeowners can create a clean and unobtrusive look, making it a great choice for those who prefer a more integrated approach to their heating solutions. The FB-IN-S is equipped with an advanced combustion technology that maximizes heat output while minimizing emissions, leading to a cleaner and more efficient burn. This model also features an easy-to-use electronic ignition system, allowing for quick starts and easy operation.

In contrast, the FB-GRAND-S model offers a grander experience with its expansive viewing area and larger firebox. This fireplace is perfect for those who want to make a statement in their living space. The large glass panel showcases the flickering flames, providing a mesmerizing visual that serves as a focal point in any room. The FB-GRAND-S shares the advanced combustion system with its counterpart, ensuring optimal efficiency and reduced environmental impact.

Both models boast high energy efficiency ratings, meaning they can provide warmth without significantly increasing energy costs. Hearth and Home Technologies has incorporated Smart Technology into these fireplaces, allowing users to control their unit remotely via smartphone apps. This feature adds a layer of convenience, enabling adjustments from anywhere in the home.

Safety is paramount, and both the FB-IN-S and FB-GRAND-S come with built-in safety features, such as a sealed combustion chamber and a safety shut-off system, ensuring peace of mind for users.

In summary, Hearth and Home Technologies' FB-IN-S and FB-GRAND-S fireplaces blend beauty and functionality. With modern designs, advanced heating technologies, and smart features, these models are perfect for anyone looking to elevate their home while enjoying efficient and stylish heating solutions. Whether opting for the subtle elegance of the FB-IN-S or the striking presence of the FB-GRAND-S, homeowners can trust Hearth and Home Technologies to deliver quality and performance.
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