Hearth and Home Technologies Tucson (8700) owner manual Troubleshooting

Page 40

HearthStone Quality Home Heating Products Inc

TUCSON Gas-Fired Direct-Vent

TROUBLESHOOTING

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

3. Pilot burning, no

A. Thermostat switch or

A. Check thermostat/wiring for proper

 

gas to main burner,

wires defective.

connections. Place jumper wire across

 

valve knob in the

 

terminals at thermostat. If burner comes on,

 

"ON" position,

B. Thermopile may not be

replace defective thermostat. If not OK, place

 

thermostat and/or

generating sufficient voltage.

jumper across thermostat wires at gas valve.

 

on/off/t'stat switch

 

If burner comes on, tighten connections, or

 

in the "ON"

C. Plugged burner orifice.

replace faulty wires.

 

position.

 

 

 

 

 

B. Check thermopile output, using a milli-volt

 

 

 

meter. Take the readings across generator

 

 

 

terminals of the gas valve. (TPTH and TP).

 

 

 

Milli-volt reading should be greater than 325

 

 

 

mV. If not, replace the pilot assembly. If the

 

 

 

meter reading is OK, but the burner does not

 

 

 

come on, replace the gas valve.

 

 

 

C. Remove and check burner orifice, clean or

 

 

 

replace. Note: do not use any metal cleaning

 

 

 

device, as this may damage the orifice.

 

 

 

 

 

4. Pilot and burner

A. Inconsistent, or

A. Adjust pilot flame size and assure that the

 

come on, but go

insufficient flame on

flame is aimed directly at the thermopile.

 

out after some

thermopile.

 

 

warm-up.

B. Insufficient gas pressure.

B. Check line pressure to ensure that the

 

 

correct inlet pressure is present for the type

 

 

 

of gas being used. If propane pressure is

 

 

 

inconsistent, check for water condensation at

 

 

 

the regulator.

 

 

 

 

 

5. Frequent pilot

A. Pilot flame may be too

A. Clean and/or adjust the pilot flame for

 

outrage problem.

low or blowing, (high),

maximum impingement on the thermopile

 

 

causing the pilot safety to

and thermocouple.

 

 

drop out.

 

 

 

 

 

 

6. Glass fogs

A. A normal result of gas

A. After the heater has warmed up, the glass

 

 

combustion.

 

 

should clear.

 

 

 

 

7. Blue Flames

A. A normal result during the

A. Flames should begin to turn more

 

 

first 20 minutes.

yellowish after 20 minutes of burning.

 

 

 

B. If the blue color stays; adjust the air

 

 

 

shutter for a proper burn.

 

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Contents What to do if YOU Smell GAS QUE Faire SI Vous Sentez UNE Odeur DE GAZTucson Model #8700 Information Sheet What WhenIntroduction Safety Information Service Caution Fire HazardMust be Vented to Outside HOT SurfacesElectrical Hazard Ceramic Fiber LOG Safety InformationDo not Light Pilot or Main Burners by Hand Mobile Home Installations Specifications Routine Maintenance and Care CleaningOWNER’S Information Daily OperationFIREBOX, PILOT, & Burner Tubes Pilot Flame PatternClass Cleaning Replace the Front Door Gasket AS NeededINSTALLER’S Information Items Required for InstallationCodes Packing ListUnpacking and Inspection Hearth REQUIREMENT/FLOOR ProtectionClearance to Combustibles Minimum Venting-Mantle Clearance ToSnorkel-Wall Clearance To Combustibles Acceptable Direct-Vent Termination Cap locations Venting Information Venting ConnectionRestriction Plate Adjustment to Restriction PlateRestriction Plate Position Venting Components Configuration Acceptable DIRECT-VENT Termination CAP LocationsApproved Venting System Components Chimney Liner SystemComponents For a Typical Snorkel Installation Clearances from the pipe to combustibles Approved Venting Configuration for Horizontal Termination 90 0 ElbowApproved Configuration for Fireplace Installation Co-Linear & Chimney as Air InletVenting KIT KIT #97-65001 Remote Control Thermostat PlacementThermostat Wiring Electrical ConnectionsWiring Diagram Tucson Wiring InstructionsGAS Connections GAS Supply ConnectionsGAS Supply LOG Placement Installation of the LOG SETRemoval of LOG SET Log SetBREAK-IN Procedure Lighting the Unit for the First TimeSmoke and Fumes Warning BREAK-IN WarningInitial Adjustments Pilot Light WarningPrepare for Lighting Variable Output ControlLighting Instructions AIR Shutter Adjustments To Turn OFF GAS to AppliancePilot Adjustment Burner Flame AppearanceMaintenance Care Cleaning › Warning do not Clean the Unit When IT’S HOTFirebox Pilot & Burner FlamesCleaning the Glass Parts Lists › WarningTroubleshooting Troubleshooting Troubleshooting Limited Lifetime Warranty Limited FIVE-YEAR WarrantyLimited THREE-YEAR Warranty Limited ONE-YEAR WarrantyQualifying for Warranty Coverage ExclusionsWarranty Registration Remedy

Tucson (8700) specifications

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One of the main features of the Tucson (8700) is its sleek, modern design. Available in a variety of finishes, the fireplace fits seamlessly into a range of decor styles, from contemporary to traditional. Its large viewing area provides an unobstructed view of the flames, creating an inviting ambiance. The glass front is both stylish and functional, enhancing the overall appeal while maximizing heat output without compromising safety.

The Tucson is engineered with advanced technology that prioritizes efficiency and convenience. It utilizes a direct vent system, ensuring that the fireplace draws air from the outside and expels exhaust gases efficiently, improving indoor air quality. This feature allows for installations in a variety of locations within the home without the need for traditional chimney systems.

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