Hearth and Home Technologies Tucson (8700) owner manual Troubleshooting

Page 39

HearthStone Quality Home Heating Products Inc

TUCSON Gas-Fired Direct-Vent

TROUBLESHOOTING

 

 

 

 

 

Symptom

Possible Cause

Corrective Action

 

1. Pilot will not

A. Insufficient gas pressure,

A. Using the piezo sparker, try to light the

 

light.

air in the pilot line, or dirty or

pilot. If it will not light, check the inlet gas

 

 

kinked gas line.

pressure.

 

 

B. Pilot orifice plugged.

B. Clean or replace the pilot assembly.

 

 

C. Defective or misaligned

C. If a match lights a pilot, check the

 

 

electrode at pilot.

electrode gap and location. Should be a 1/8"

 

 

D. Defective ignitor.

gap in the flame area.

 

 

D. Check for a good connection between

 

 

 

 

 

E. After sitting for "off"

ignitor and electrode. Check wire insulation.

 

 

season (summer), pilot

If properly connected and no spark, replace

 

 

assembly may be dirty.

ignitor.

 

 

 

E. Clean or replace the pilot assembly.

 

2. Pilot will not stay

A. Low or too high gas

A. Check for proper inlet pressure for the gas

 

lit after carefully

pressure

being used.

 

following lighting

 

 

 

instructions.

B. Faulty connections.

B. Measure voltage between valve body and

 

 

 

solder connection on the rear of the valve

 

 

C. Defective thermocouple.

(where the blue wire connects). It should be

 

 

D. Pilot dirty or plugged.

no less than 7 mV.

 

 

C1. Ensure that the thermocouple connection

 

 

 

 

 

 

at the gas valve is tight.

 

 

 

C2. Check thermocouple output using milli-

 

 

 

volt meter. Disconnect from valve and read

 

 

 

voltage across wire ends. If the reading is

 

 

 

less than 15 mV, replace the pilot assembly.

 

 

 

C3. If burning NG, check pilot flame to see

 

 

 

that it is impinging on the top of the

 

 

 

thermocouple. Clean or replace pilot for

 

 

 

maximum flame impingement.

 

 

 

D. Clean or replace the pilot assembly.

 

 

 

 

 

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Contents QUE Faire SI Vous Sentez UNE Odeur DE GAZ What to do if YOU Smell GASTucson Model #8700 What When Information SheetIntroduction Safety Information HOT Surfaces Service CautionFire Hazard Must be Vented to OutsideCeramic Fiber LOG Safety Information Electrical HazardDo not Light Pilot or Main Burners by Hand Mobile Home Installations Specifications Daily Operation Routine Maintenance and CareCleaning OWNER’S InformationPilot Flame Pattern FIREBOX, PILOT, & Burner TubesReplace the Front Door Gasket AS Needed Class CleaningPacking List INSTALLER’S InformationItems Required for Installation CodesHearth REQUIREMENT/FLOOR Protection Unpacking and InspectionMinimum Venting-Mantle Clearance To Clearance to CombustiblesSnorkel-Wall Clearance To Combustibles Acceptable Direct-Vent Termination Cap locations Venting Connection Venting InformationAdjustment to Restriction Plate Restriction PlateRestriction Plate Position Chimney Liner System Venting Components ConfigurationAcceptable DIRECT-VENT Termination CAP Locations Approved Venting System ComponentsComponents For a Typical Snorkel Installation Clearances from the pipe to combustibles 90 0 Elbow Approved Venting Configuration for Horizontal TerminationCo-Linear & Chimney as Air Inlet Approved Configuration for Fireplace InstallationVenting KIT KIT #97-65001 Electrical Connections Remote ControlThermostat Placement Thermostat WiringWiring Instructions Wiring Diagram TucsonGAS Supply Connections GAS ConnectionsGAS Supply Installation of the LOG SET LOG PlacementLog Set Removal of LOG SETBREAK-IN Warning BREAK-IN ProcedureLighting the Unit for the First Time Smoke and Fumes WarningVariable Output Control Initial AdjustmentsPilot Light Warning Prepare for LightingLighting Instructions To Turn OFF GAS to Appliance AIR Shutter AdjustmentsBurner Flame Appearance Pilot AdjustmentPilot & Burner Flames Maintenance CareCleaning › Warning do not Clean the Unit When IT’S HOT FireboxCleaning the Glass › Warning Parts ListsTroubleshooting Troubleshooting Troubleshooting Limited ONE-YEAR Warranty Limited Lifetime WarrantyLimited FIVE-YEAR Warranty Limited THREE-YEAR WarrantyExclusions Qualifying for Warranty CoverageRemedy Warranty Registration

Tucson (8700) specifications

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The Tucson is engineered with advanced technology that prioritizes efficiency and convenience. It utilizes a direct vent system, ensuring that the fireplace draws air from the outside and expels exhaust gases efficiently, improving indoor air quality. This feature allows for installations in a variety of locations within the home without the need for traditional chimney systems.

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Safety is a key consideration in the design of the Tucson (8700). Equipped with an automatic shutoff feature, the fireplace will turn off if it detects any irregularities, ensuring peace of mind for users. The glass front remains cool to the touch, minimizing the risk of burns.

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