Lanier 5622, 5627 manual Troubleshooting, When Scanning Is Not Performed as Expected

Appendix

Troubleshooting

This section contains advice on what to do if you have problems scanning an original or if the network delivery scanner function does not work. Various mes- sages that may appear on the control panel or computer are listed, along with causes and suitable countermeasures.

When Scanning Is Not Performed as Expected

	Status	Possible Cause and Action
	The image cannot be scanned.	The original was placed with the front and
		back reversed. Make sure that the original ori-
		entation is correct. When placed directly on
		the exposure glass, the side to be scanned
		must face down. When fed via the ADF, the
		side to be scanned must face up. ⇒ p.33 “Set-
		ting Originals”
	The image is distorted or out of position.	• The original was moved during scanning.
		Do not move the original during scanning.
		• The original was not pressed flat against
		the exposure glass. Make sure that the
		original is pressed flat against the exposure
		glass.
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	The image is scanned upside down.	The original was placed upside down. Place
		the original in the correct direction.
	The scanned image is dirty.	The exposure glass or the exposure glass cover
		is dirty. Clean these parts. ⇒Copy Reference
	Delivery Function Does Not Work
	Status	Possible Cause and Action
	The Delivery Scanner Function screen is not	• If the network TWAIN scanner screen ap-
	displayed.	pears when the machine is switched to
		scanner operation, press [Cancel] to switch
		to the Network Scanner screen.
		• If the display does not switch from net-
		work TWAIN scanner to network delivery
		scanner, the network delivery Scanner Set-
		tings are not correct. See p.12 “Default Set-
		tings” and make the appropriate settings.

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