Lanier 5622, 5627 manual When the Error Message Is Displayed on the Computer

Appendix

Message	Possible Cause and Action
Transmission to the server has been failed.	While sending a file to the delivery server, a
To confirm the result, see the Delivered Files	network error has occurred and the file could
	not be sent correctly. Try the operation once
Status.
	more.
	If the message is still shown, the network may
	be crowded and notify the network adminis-
	trator.
	If multiple files were sent, use the Delivery
	Files Status screen to check for which file the
	problem occurred. ⇒ p.49 “Checking the De-
	livery Result”
Transmission to the server has been failed.	A network error has occurred and a file was
The data will be retransmitted later.	not sent correctly to the delivery server. Wait
	until retry is performed automatically after a
	preset interval. If the retry fails again, notify
	the network administrator.

	When the Error Message Is Displayed on the Computer
	This section describes main possible causes and actions for error messages dis-
	played on the computer when the TWAIN driver is used.
	Note
7	❒ If an error message that is not contained in this section appears, turn off the
	main power switch of the machine, and then turn it on again. If the message
	is still shown after scanning is executed again, note the content of the message
	and the error number (if listed in the table), and contact your service repre-
	sentative. For information about how to turn off the main power switch, see
	p.73 “Powering Off the Machine”.
	Message	Cause and Action
	[Cannot connect to the scanner. Check the network	The access mask is set. Notify the network or
	Access Mask settings in User Tools.]	scanner administrator.
	[Cannot detect the paper size of the original. Specify	• Place the original correctly.
	the scanning size.]	• Specify the scan size.
		• When placing an original directly on the
		exposure glass, the opening/closing action
		of the ADF triggers the automatic original
		size detection process. Raise the ADF by
		more than 30 degrees.
	[Cannot find the scanner. Check if the scanner main	• Check whether the machine is connected to
	power is on.]	the network correctly.
	[Cannot find the scanner used for the previous scan.	Check whether the power switch of the previ-
	Another scanner will be used instead.]	ously used scanner is turned on. Reselect the
		scanner.

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