Hearth and Home Technologies 5100I-GD-B, 5100I-NL-B warranty Troubleshooting

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5100-I ACT WOOD INSERT

 

 

 

 

10

 

 

With proper installation, operation, and maintenance your appliance

 

 

 

 

 

 

 

 

provide years of trouble-free service. If you do experience a problem,

 

 

 

Troubleshooting

this troubleshooting guide will assist a qualified service person in the

 

 

 

diagnosis of a problem and the corrective action to be taken.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1. If I can’t get a good fire going, what am I doing wrong?

Diagnostic Question

 

Possible Causes of Condition

 

Solutions

Are the air controls open?

No draft

Open air controls

 

No combustion air

 

 

Is there enough paper?

Insufficient heat to ignite kindling

Use more paper

Is there enough kindling?

Insufficient heat to ignite fuel

Use drier kindling

Is the kindling dry?

 

 

 

 

Is there enough or too much wood?

Insufficient heat to establish draft

Use small split wood that is well

Is it too large?

Insufficient air passage

seasoned (split, covered on top mini-

Is it dry enough?

Insufficient surface area

mum 6 months, preferably a year

 

 

 

 

Ignition temperature high due to

 

 

 

 

moisture

 

 

 

 

 

Are there adequate air spaces

Insufficient combustion air and

Arrange kindling and wood for air

between fuel pieces?

exposed surface area

movement

Is the chimney pre-warmed?

Exposed, cold chimney downdrafting

Use lighted rolled newspaper at flue

 

 

 

opening to start upward air move-

 

 

 

ment

Is there smoke in the house?

Obstruction in chimney

Have chimney checked if it

 

Downdraft from chimney tem-

worked previously

 

 

perature or from negative house

Pre-warm chimney

 

 

pressure

Shut off exhaust devices

 

 

 

Open window slightly

Does the kindling wood not ignite?

Condition, amount, arrangement of

Use more, drier, well-spaced kindling

 

kindling and fuel

and fuel.

Does the kindling ignite, but the fuel

Amount of kindling

Use more kindling

doesn’t?

Condition of fuel

Use smaller, dry wood

Does the fuel ignite, but not burn

Draft problem

Use well-seasoned wood and suf-

well?

Condition of fuel

 

ficient amount

 

 

 

Turn exhaust fans off

 

 

 

Open window slightly

2. I smell smoke in the house after we have had a fire. What is the cause/what can I do?

Diagnostic Question

Possible Causes of Condition

Solutions

Is the chimney clean?

No: Creosote odor

Have chimney cleaned

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438-0380D

September 1, 2008

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Contents Advanced Combustion Technology ACT Hot glass will cause burnsModel Name Location On right side of insert as face the applianceSerial Number Manufactured DateTable of Contents 1Listing and Code Approvals Mobile Home Approved BTU & Efficiency SpecificationsGlass Specifications Appliance CertificationDesign, Installation & Location Considerations Fire SafetyGetting Started Negative Pressure Tools And Supplies Needed Flue Draft ConsiderationsInspect Appliance and Components Appliance Dimensions 3Dimensions and ClearancesPanel Size SideWall Installation Masonry, Heat Circulating and *Zero ClearanceClearance to Combustibles With 8 Mantel Deflector, Part NoHearth Extension Installation ConsiderationsFloor Protection USA & Canada Calculating Alternate Floor Protection MaterialOutside Air Installation Disconnect the appliance from power supply Blower Cord LocationWiring Diagram Optional Offset AdapterVenting Components Chimney RequirementsChimney Systems Ovalizing Round Stainless Steel Liners Installing Chimney ComponentsAir Clearances Chimney Termination Requirements Masonry Fireplace USA Installations only Factory-Built Zero Clearance Fireplace6Mobile Home Installation Requirements for outside combustion air supply toAppliance Set-up Installation Outline Panel & Trim Set InstallationLeveling Bolts Securing Liner to Flue Collar Assembling TrimIncluded in Kit Tools Needed Zero Clearance Adjustable Trim SupportSize 12 d x 50 w, 2-10 h 22.2Wood Selection & Storage 8Operating InstructionsOver-Firing Your Appliance Burning ProcessFinal Stage Air ControlsSecond Stage Start-Up SystemBurn Rates Heat OutputBuilding a Fire Opacity Smoke Blower Operating InstructionsFrequently Asked Questions Issues SolutionsGlass Cleaning General MaintenanceCreosote Chimney Cleaning Maintaining & Servicing Your ApplianceCleaning Plated Surfaces Glass Replacement Door AssemblyFrequency As needed Slide Window In / Out Loosen Remove Bolts Firebrick Replacement Nbr Brick Size QtyBlower Replacement Baffle RemovalCorrect Baffle & Blanket Placement Incorrect PositionsTroubleshooting Diagnostic Question Possible Causes of Condition SolutionsDon’t get enough/any heat. What can I do about it? Exploded Views Reference MaterialsBeginning Manufactured Date November 1 Service Parts & Accessories BRICK-438Accessories Service And Maintenance Log Date of Service Performed By Description of ServiceService And Maintenance Log Cont’d Homeowner’s Notes Warranty Policy Hearth & Home Technologies Limited Warranty CONDITIONS, Exclusions & Limitation of LiabilityHearth & Home Technologies Limited Warranty Cont’d Contact Information Dealer Telephone

5100I-NL-B, 5100I-GD-B specifications

Hearth and Home Technologies has established itself as a leader in the home heating industry, offering a wide range of high-quality fireplaces. Among their standout products are the 5100I-GD-B and 5100I-NL-B models. These two direct vent gas fireplaces not only enhance the aesthetics of a home but also provide efficient heating solutions.

The 5100I-GD-B model boasts a contemporary design that fits well in modern interiors. Equipped with a glass front, it allows for an unobstructed view of the flames, creating a cozy atmosphere in any space. The unit's high-efficiency burner maximizes heat output while minimizing gas consumption, making it an eco-friendly choice for homeowners. Additionally, the electronic ignition system ensures reliable startups, while the integrated control panel offers easy adjustments for flame height and heat settings.

On the other hand, the 5100I-NL-B model presents a more traditional design, featuring a clean face that blends seamlessly with various décor styles. Like its counterpart, this model is also engineered for efficiency, offering an impressive Annual Fuel Utilization Efficiency (AFUE) rating. This makes it an excellent choice for those looking to reduce energy costs without sacrificing comfort. The 5100I-NL-B is also equipped with an advanced combustion system that ensures complete fuel combustion, resulting in fewer emissions and a cleaner burn.

Both models feature optional accessories, including decorative media options like logs or stones, allowing homeowners to customize the look of their fireplaces. The direct vent system allows for easy installation in various locations, as it vents gases directly outside, ensuring indoor air quality is maintained.

Safety is a priority with Hearth and Home Technologies, and both models come with a safety screen and an automatic shut-off feature. This ensures peace of mind while enjoying the warmth and ambiance these fireplaces provide.

Overall, the Hearth and Home Technologies 5100I-GD-B and 5100I-NL-B gas fireplaces exemplify the perfect blend of functionality and style, making them ideal choices for anyone looking to enhance their home's heating options. With their impressive features and efficient performance, these models are designed to keep homes warm and inviting while offering options to match personal tastes.