Maintenance And Service
Warning: Failure to position the parts in accordance with this manual, or failure to use only parts specifically approved with this appliance, may result in property damage or personal injury.
At least once a year, run through the following procedures to ensure the system is clean and working properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not blocked by anything. The pilot flame should be blue with little or no yellow on the tips.
The venting system must be periodically examined; it is recommended the examination is done by a qualified agency.
CLEANING THE GLASS:
When the fireplace is cool, remove the face of the fireplace along with the glass door. See “DOOR REMOVAL“. Check the gasket material on the back of the glass, making sure that it is attached and intact.
During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all fireplaces. However, this condensation can allow dust and lint to cling to the glass surface. Initial paint curing of the appliance can leave a slight film behind the glass, a temporary problem. The glass will need cleaning after the fireplace has cooled off from the first burn and about two weeks after first burn. Use a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and plated surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three times a season. Do not clean the glass when it is hot.
CLEANING THE FIREBOX:
Remove the logs carefully, as they are very fragile. Gently remove all the embers and rock wool and place on a paper towel. Vacuum the bottom of the firebox thoroughly. Carefully clean any dust off the logs and remove any lint from the burner and pilot. At this time, inspect the burner pan for cracking or severe warping. If a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs and embers as in the “LOG SET AND EMBER INSTALLATION” section. If new/more embers and rock wool are required, contact your nearest ENVIRO dealer.
REPLACING THE GLASS:
The glass in the fireplace is a high temperature ceramic. If the glass is damaged in any way, a factory replacement is required (see “PARTS LIST”). Wear gloves when handling damaged glass door assembly to prevent personal injury. When the glass door assembly is being transported, it must be wrapped in newsprint and tape and/or a strong plastic bag. Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualified service person. The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed.
CLEANING THE PLATED SURFACES:
Painted faces should be wiped with a damp cloth periodically. If a plated face has been purchased, it should be unpacked/unwrapped carefully to avoid getting anything on the surface of the finish, including cleaners, polish and finger prints. It is important to note that fingerprints and other marks can leave a permanent stain on plated finishes. To avoid this, give the face a quick wipe with denatured alcohol on a soft cloth BEFORE lighting the fireplace. Never clean the face when it is hot. Do not use other cleaners as they may leave a residue, which can become permanently etched into the surface.
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