Genie 1024, 1022 manual Limited Warranty, For Answers Call

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The Genie Company Professional Access Systems

LIMITED WARRANTY

What is covered: Any defect in material and product workmanship from personal, normal household use in accordance with the Owner’s Manual.

For how long: Limited 1 year warranty on parts, 5 years on motor.

Who gets the warranty: This warranty is limited to the consumer who originally purchased the product.

Geographic scope: This warranty applies only to Genie products purchased and installed in the United States and Canada.

What we will do: If your Genie product is defective, we will send replacement parts or, at our option, repair or replace it at no charge to you. If we send replacement parts or repair your Genie product, we may use new or reconditioned replacement parts. If we choose to replace your Genie product, we may replace it with a new or reconditioned one of the same or similar design.

We suggest that you retain your original packing material in the event we choose to repair or replace your Genie product and request that you ship it to us. Be sure to include your name, address, telephone number, proof of date and place of purchase and a description of the operating problem. After repairing or replacing your Genie product, we will ship it to your home at no cost to you for parts and labor, but you will have to pay a minimum of $8.00 for shipping and handling charges.

Limitations:

IMPLIED WARRANTIES, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSEANDMERCHANTABILITY (AN UNWRITTEN WARRANTY THAT THE PRODUCT IS FIT FOR ORDINARY USE), ARE LIMITED TO ONE YEAR FROM THE DATE OF PURCHASE. GENIE WILL NOT PAY FOR: LOSS OF TIME; INCONVENIENCE; LOSS OF USE OF YOUR GENIE PRODUCT OR PROPERTY DAMAGE CAUSED BY YOUR GENIE PRODUCT OR ITS FAILURE TO WORK; ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES; OR ANY DAMAGES RESULTING FROM MISUSE OR MODIFICATION OF YOUR GENIE PRODUCT.

Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty is the only one we will give on your Genie product, and it sets forth all our responsibilities regarding your Genie product. There are no other express warranties.

State and province rights: This warranty gives you specific legal rights,and you may also have other rights which vary from state to state and province to province.

How to get warranty service: To obtain warranty service for your Genie product, you must provide proof of the date and place of purchase of the product.

1.Do-It-Yourself-Service.Call the Genie Consumer Connection toll free at 1.800.354.3643 to speak in person to a trained Genie representative for assistance in diagnosing the problem and arranging to supply you with the required parts for do-it-yourself repairs. Trained service representatives are available Monday-Friday, 8:00 a.m. - 11:00 p.m., Eastern Time, and on Saturday, 11:00 p.m. to 8:00 p.m., Eastern Time (subject to holidays) You may also get the information you need at www.geniecompany.com.

2.Service From Authorized Dealers.

You also may obtain warranty service from Genie authorized dealers. We recommend that you verify the dealer’s status by calling the Genie Consumer Connection at 1.800.654.3643 or by visiting www.geniecompany.com before scheduling warranty service. If warranty service is provided by an authorized dealer, Genie will provide all required parts under warranty at no charge to you, but the dealers are independent businesses and may charge for their services. Genie will not reimburse you or otherwise be responsible for those charges.

Your choice of either one of the above-described service options is your exclusive remedy under this warranty.

What this warranty does not cover: This warranty does not cover batteries (which are considered replaceable parts), installation, commercial use, defects resulting from accidents, damage while in transit to our service location or damage resulting from alterations, misuse or abuse, lack of proper maintenance, unauthorized repair or modification of the product, affixing of any attachment not provided with the product, programming of the Remote Control Devices, Safety Beam adjustment/cleaning, staples through wiring, pinched or broken wires, Carriage disengaged, Force Control adjustments, door out of balance, broken springs or cables, power outages, use of extension cords, missing or damaged parts on discounted, clearanced, final sale or taped cartons, phantom operation, fire, flood, or acts of God, or other failure to follow the Owner’s Manual.

FOR ANSWERS: CALL 1.800.354.3643

Manufactured under one or more of the following U.S. patents: 3,898,582 4,041,259 4,048,630 4,064,487 4,103,238 5,222,403 Other Patents applied for.

CORRESPONDENCE WITH FACTORY MUST INCLUDE DATE / MFG . NO.

(LOCATED UNDER LENS OF POWER HEAD)

FILL THIS IN AT TIME OF INSTALLATION FOR YOUR OWN RECORDS, SO THAT IT WILL

BE AVAILABLE IF YOU EVER NEED TO CALL US.

Date Purchased MO / D / YR Serial Number WK / YR / PI

Operator Model _________________________________________________________________________

Remote Control Model____________________________________________________________________

Store Purchased ________________________________________________________________________

Store Address __________________________________________________________________________

or

Dealer Name ____________________________________________________________________________

Dealer Address _________________________________________________________________________

City ___________________________________________________________________________________

State __________________________________________________________________________________

Zip _____________________

Visit Our Website at: www.geniecompany.com

SAVE THESE INSTRUCTIONS

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PN# 3642036212, 8/09/2007

 

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Contents Model 1022/1024 Safety Information Moving DoorElectrical Shock High Spring TensionOperator Features Table of ContentsSafety Features Do not USE AN Extension Cord Do not USE Alternate Power SuppliesSection Approx Typical Sectional Door InstallationMAX MIN Recommended Tools Parts Identification Not Shown Full SizeDo not Return to Point of Purchase Piece Rail Hardware Assembled View Chain tensionerOperator Assembly Box Label Example Internal boxesSplit Rail assembly Split Rail sectionsInstallation Header and Door Mounting Brackets Finding header bracket mounting locationDo not move door spring Mounting the header bracket ExtendMounting the assembly Mounting the OperatorAngle Iron on Finished Ceiling Unfinished or Open BeamInstall Door Arms Door BracketWall Control Installation 2a. Wiring If pre-wired2b. Wiring If not pre-wired Wall Control locationSecurely fasten wires Do not install rear cover yetPower Head With Rear Cover Removed -3 Insert wires Mounting3a. Wiring If not pre-wired Mounting Safety Beam Source Red LED and Sensor Green LEDAs you go -6 on next 3b. Wiring pre-wired Route wire from ceiling to power headDo not install the white lamp cover at this time Power Head With Rear Cover Not Shown Cover clipsConnecting to Power With Permanent WiringWith Power Supplied With Grounded PlugLimit Controls location on power head Door LimitsEngage Chain to Carriage Close Travel LimitCarriage Lock UP/DOWN ForceErase OPEN/CLOSE Travel Limit Contact Reverse TestProgramming Remote Controls Lost or Stolen RemoteLight BULB/LENS Installation Battery replacementVisor clip Light bulbMaintenance Routine Monthly MaintenanceSafety Beam System Door balancePower Cord Circuit Wiring DiagramTroubleshooting Guide Operation Troubleshooting Guide Power Head LED Possible Problem SolutionTransmitter Compliance Statement Limited Warranty For Answers Call
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