Allstar Products Group Comprehensive Troubleshooting for Allstar Garage Door Openers
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TROUBLESHOOTING GUIDE

USE EXTREME CAUTION AT ALL TIMES WHEN ATTEMPTING TO DIAGNOSE WARNING AND RECTIFY PROBLEMS WITH YOUR GARAGE DOOR OPENER. BEFORE ATTEMPTING ANY SERVICE ON UNIT, DISCONNECT OPENER FROM POWER SUPPLY. YOUR GARAGE DOOR IS THE LARGEST MOVING

OBJECT IN YOUR HOUSE, AND THE SPRINGS, PULLEYS, CABLES AND MOUNTING HARDWARE UTILIZED TO BALANCE ITS OPERATION ARE UNDER EXTREME TENSION AT ALL TIMES AND CAN CAUSE SERIOUS PERSONAL INJURY, EVEN DEATH, IF DISTURBED. CALL AN EXPERIENCED SERVICE PERSON TO MOVE, LOOSEN OR ADJUST DOOR SPRINGS OR HARDWARE.

SYMPTOM:

PROBABLE CAUSE/SOLUTION:

Opener does not activate

(1)

(2)

(3) (4) (5) (6) (7) (15)

Operates with Push Button but not with radio control

(8)

(9)

(21) (12) (23)

Stops before reaching full Open or Closed position

(3)

(5)

(6) (10) (11) (13) (14) (23)

Reverses before reaching Full Close position

(6)

(11)

(14)

Reverses after door closes and contacts floor

(16)

(17)

Door opens and closes by itself

(3)

(18)

(23)

Light will not come on

(19)

(7)

 

Light will not turn off after Opener runs

(20)

(7)

 

Transmitter has short range

(8)

(21)

(12) (23)

PROBABLE CAUSE:

1.Mechanical door lock enabled

2.120 Volt power not present at outlet

3.Broken or shorted Push Button, wiring or radio receiver

4.Grid lock on Motor Control Board

5.Motor Thermal Overload Protector opened

6.Door jammed due to broken or incorrectly adjusted spring

7.Defective Motor Control Board

8.Weak Battery in Transmitter

9.Radio Coding Switches mismatched

10.Improper placement of Limit Stops on Chain

11.Door obstructed

12.Defective Transmitter or Receiver

13.Up sensitivity force improperly adjusted

14.Down sensitivity force improperly adjusted

15.Bottom of door frozen to ground

16.Ice and snow built up under door

17.Floor risen or sunk from weather change

18.Someone in area with identical code

19.Defective or burned out lamp bulb

20.Radio Receiver not receiving signal

21.Transmitter location in car

SOLUTION:

1.Disable or remove all door locks.

2.Check wall switch, fuse box, circuit breaker, etc.

3.Remove Push Button wiring and Radio Receiver from the terminal strip on the back panel of the operator. Activate Opener by momentarily connecting Terminals 1 & 2 with a test wire. If Opener runs, reconnect items one at a time to find defective circuit. Replace.

4.Unplug Opener, then reconnect.

5.Wait 30 minutes for Motor to cool, try again.

6.Ensure that door is in a closed position. Activate Emergency Release Mechanism. If Opener will run without door attached, contact your Allstar garage door professional to repair door.

7.Contact your local Allstar garage door professional.

8.Replace Battery.

9.Reset Switches to identical codes (See instructions).

10.See instructions for proper placement of Limit Stops.

11.Remove all obstructions from door area.

12.Contact your Allstar garage door professional.

13.Adjust sensitivity. See instructions.

14.Adjust sensitivity. See instructions.

15.Activate Emergency Release, clear away ice.

16.Clear away ice and snow to allow door to close.

17.See instructions to reset Down Limit Cam.

18.Reset all radio controls to new code.

19.Replace with rough service bulb (60W max.)

20.Ensure that antenna wire from Opener is pointing straight down toward the floor.

21.Ensure Transmitter is clipped to sun visor. If it is clipped to dashboard or in ashtray, etc., range will be diminished.

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Contents Challenger AC9000 Series Table of Contents Standard Features Product FeaturesOptional Features Component Identification Tools RequiredAssembly Instructions Important Installation Instructions Installing the Operator Reinforce the Header WallHigh ARC Rise Horizontal Line Step Return to the Rail/WallConnecting Door Arm to Trolley 110054-2Step 9 Connecting the Door Arm to the DoorConnecting the Door Arm to the Door ONE Piece Doors Using Optional ONE Piece Door ARM AssemblyControl and Auxiliary Equipment FLOOR, OUT of Reach of ChildrenFinal Installation of Photosystem Units Safe Finish Photosystem InstallationWire Connect the Photosystem Control and Auxiliary EquiipmentInstallation of Radio Controls TransmitterTurning on Power to the Operator Basic Operating Parameters Operation and Adjustment InstructionsHOW to Activate the Opener HOW to Operate the Door Manually Manual Release Disconnect HOW the Door Moves When the Opener is ActivatedHOW the Light Works and What IT Means When IT Flashes No ONE should Cross the Path of a Moving DoorAdjustment #2 Opening and Closing Force Adjustment #1 Opening TravelOptional Three Function Deluxe Wall Station Adjustment #4 Obstruction Sensing Closing Direction Adjustment #3 Setting Door Close LimitRepeat this Test Monthly Adjustment #7 Resetting the Travel Timer Adjustment #6 Positive Mechanical Lock AdjustmentImportant Test Photoelectric Obstruction Test Safe Finish Wiring Diagram / Maintenance Schedule Maintenance of Your OpenerInstallation Checklist Solution Troubleshooting GuideSymptom Probable CAUSE/SOLUTION Probable CauseParts Breakdown & Listing Allstar Corporation Downingtown, PA

AC9300, AC9500, ACJ9500 specifications

Allstar Products Group has established a strong reputation in the field of automotive accessories, and their line of ACJ9500, AC9500, and AC9300 models exemplifies this commitment to quality and functionality. These units are designed to cater to a wide range of needs, enhancing vehicle performance and user convenience.

The ACJ9500 is particularly noteworthy for its impressive power output and versatility. It is equipped with a robust motor that delivers efficient performance, making it suitable for various applications, from automotive work to home improvement tasks. One of its standout features is the adjustable speed setting, allowing users to customize the airflow according to their specific needs. This model also includes a durable construction that ensures longevity, even under demanding conditions.

Moving on to the AC9500, this unit is celebrated for its compact design, which does not compromise on power or efficiency. It is lightweight and portable, making it an ideal choice for individuals who require a reliable tool that can be easily transported. The AC9500 is equipped with user-friendly controls that simplify operation, ensuring that even those with minimal experience can quickly get the hang of it. Its noiseless operation is another significant advantage, perfect for environments where quiet is essential.

The AC9300 model rounds out the lineup with its emphasis on energy efficiency. This unit utilizes cutting-edge technology, which minimizes power consumption while maintaining optimal performance. It is specifically designed to reduce energy waste, making it an environmentally friendly option for customers who are conscious of their ecological footprint. The AC9300 also features a unique ventilation system that enhances airflow, promoting better circulation and cooling, which is especially valuable in automotive applications.

In summary, the Allstar Products Group models ACJ9500, AC9500, and AC9300 deliver a combination of power, efficiency, and user-friendly features that cater to diverse needs. Their innovative technologies and durable designs showcase Allstar’s commitment to providing high-quality automotive accessories. Each model stands out for its specific strengths, making them suitable for different tasks and environments. Whether for professional or personal use, these models continue to meet the demands of consumers looking for reliability and performance in automotive tools. The combination of functionality and practicality ensures that Allstar's offerings remain competitive in the market.
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