Breville BES840XL manual Pagetroubleshootingheader

PAGETROUBLESHOOTINGHEADER.....

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
Machine does not	• STEAM/HOT WATER dial	Turn the STEAM/
heat up.	is not in the STANDBY	HOT WATER dial to
STEAM/HOT WATER	position.	the STANDBY position.
		Machine will commence
light flashes when the
		heating.
machine is turned
On.
Water does not flow	• Machine has not reached	Allow time for the machine
from the group head.	operating temperature.	to reach operating
No hot water.		temperature. The POWER
		button light will stop
		flashing and all button lights
		on the control panel will
		illuminate when ready.
	• Water tank is empty.	Fill tank.
	• Water tank is not fully	Push water tank down
	inserted and locked into	completely to lock into
	position.	place.
	• Machine needs to be	Refer to “Decalcifying”,
	decalcified.	page 26.
	• Coffee is ground too finely	See below, “Espresso only
	and/or too much coffee in	drips from the portafilter
	filter basket and/or over	spouts.”
	tamping.
Espresso only drips	• Coffee is ground too finely.	Use slightly coarser grind.
from the portafilter
	• Too much coffee in the filter	After tamping, trim the
spouts.
	basket.	coffee dose using the Razor™
		dose trimming tool.
	• Coffee tamped too firmly.	Tamp between 30-40lbs or
		15-20kg of pressure.
	• Water tank is empty.	Fill tank.
	• Water tank is not fully	Push water tank down
	inserted and locked into	completely to lock into
	position.	place.

PAGETROUBLESHOOTINGHEADER.....

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
	• The filter basket may be	Use the pin on the end of
	blocked.	the provided cleaning tool
		to unblock the hole(s). If
		the hole(s) remain blocked,
		dissolve a cleaning tablet
		in hot water and soak filter
		basket and portafilter in
		solution for approx. 20
		minutes. Rinse thoroughly.
	• Machine needs to be	Refer to “Decalcifying”,
	decalcified.	page 26.
Espresso runs out too	• Coffee is ground too	Use slightly finer grind.
quickly.	coarsely.
	• Not enough coffee in the	Increase dose of coffee.
	filter basket.	Tamp then use the Razor™
		dose trimming tool to trim
		off excess coffee.
	• Coffee tamped too lightly.	Tamp between 30-40lbs or
		15-20kg of pressure.
Drip tray fills too	• Immediately after the	No action required as this is
quickly.	espresso, hot water and	the normal operation of the
	steam functions, the	machine.
	machine will purge water
	into the drip tray. This
	ensures the thermocoil is
	at the optimal temperature.

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