KitchenAid W10417002A manual Temperature and Moisture, Problem Possible Causes

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES
Rattling/Banging	Movement of the water lines against the refrigerator cabinet,
	or of items placed on top of the refrigerator cabinet

SOLUTIONS

Move excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet. See “Connecting the Water,” or remove items from the top of the refrigerator.

Sizzling	Water dripping on the heater during defrost cycle		This is normal.
Water running/Gurgling	May be heard when ice melts during the defrost cycle and		This is normal.
	water runs into the drain pan
Buzzing and Clicking	Heard when the water valve opens and closes to dispense		If the refrigerator is connected to a
	water and/or fill the ice maker.		water line, this is normal.
			If the refrigerator is not connected to a
			water line, turn OFF the ice maker.
Repetitive Clicking	Dual evaporator valve regulating the cooling operation		You may hear rapid repetitive clicking
			sounds as the unit switches from
			cooling one compartment to cooling
			the other. This sound is normal.
Creaking/Cracking/Grinding	May be heard as ice is being ejected from the ice maker		This is normal.
	mold
Ker-plunk	May be heard when the ice falls into the ice storage bin		This is normal.
Temperature and Moisture
PROBLEM	POSSIBLE CAUSES	SOLUTIONS
Temperature is too warm	The refrigerator has just been	Allow 24 hours following installation for the refrigerator to
	installed.	cool completely.
	Cooling is turned off.	Turn on cooling. See “Using the Control(s).”
	The controls are not set correctly for	Adjust the controls a setting colder. Check the temperature in
	the surrounding conditions.	24 hours. See “Using the Control(s).”
	The door(s) are opened often or not	Allows warm air to enter refrigerator. Minimize door openings
	closed completely.	and keep doors fully closed.
	A large load of food was recently	Allow several hours for refrigerator to return to normal
	added.	temperature.
Temperature is too cold in	The refrigerator air vent(s) are blocked. If the air vent located in the top, left, rear corner of the
the refrigerator/crisper		refrigerator compartment is blocked by items placed directly
		in front of it, the refrigerator will get too cold. Move items
		away from the air vent.
	The controls are not set correctly for	Adjust the controls a setting warmer. Check the temperature
	the surrounding conditions.	in 24 hours. See “Using the Control(s).”
	The ice storage bin is not in the	See “Ice Maker and Ice Storage Bin.”
	correct position.
Temperature is too cold in	The control is not set correctly for the	Adjust the temperature setting. See “Temperature Controlled
the pantry drawers	items stored in drawer.	Drawer” in the “Refrigerator Features” section.

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