Troubleshooting

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

Cooktop cooking results not what expected

■Has a household fuse blown, or has a circuit breaker tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Surface burners will not operate

■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.

■Is the control knob set correctly? Push in knob before turning to a setting.

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow and/or noisy

■Are the burner ports clogged?

On sealed burner models, see “Sealed Surface Burners” section.

■On models with caps, are the burner caps positioned properly?

See “Sealed Surface Burners” section.

■Is propane gas being used?

The range may have been converted improperly. Contact a trained repair specialist.

Surface burner makes popping noises

■Is the burner wet? Let it dry.

Burner sparks but does not light

■Is there continuous sparking, but the burner does not light?

Discontinue use of the surface burner and contact a service technician.

Excessive heat around cookware on cooktop

■Is the cookware the proper size?

Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ¹⁄₂" (1.3 cm) outside the cooking area.

■Is the proper cookware being used? See “Cookware” section.

■Is the control knob set to the proper heat level? See “Cooktop Controls” section.

■Is the range level?

The range must be level for the griddle to operate properly. See the Installation Instructions for leveling instructions.

Oven will not operate

■Is the electronic oven control set correctly? See “Electronic Oven Control” section.

■Has a delay start been set?

See “Timed/Delay Cooking” section.

■Is the Control Lock set? See “Control Lock” section.

■Is the Sabbath Mode set? See “Sabbath Mode” section.

Oven temperature too high or too low

■Does the oven temperature calibration need adjustment? See “Temperature Calibration” in the “Setup Menu” section.

Display shows messages

■Is the display showing a letter followed by a number? Clear the display. See “Display(s)” section. If a letter followed by a number reappears, call for service. See “Assistance or Service” section.

Self-Cleaning cycle will not operate

■Is the oven door open?

Close the oven door all the way.

■Has the function been entered? See “Self-Cleaning Cycle” section.

■On some models, has a delay start Self-Clean cycle been set?

See “Self-Cleaning Cycle” section.

■Has a delay start been set?

See “Timed/Delay Cooking” section.

■On 48" (121.9 cm) ranges, is one oven self-cleaning? When one oven is self-cleaning, the other oven cannot be set to self-clean.