Bosch Appliances NES 730 UC, NES 930 UC manual Troubleshooting, HOW to Obtain Service

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NES Cooktop Use and Care Manual

Cooktop Care and Maintenance

Troubleshooting

Before calling for service, check these suggestions to avoid unnecessary service charges.

	QUESTION		SUGGESTED SOLUTIONS

	Element cycles on the highest	• This is normal. The temperature limiter operates
	Element cycles on the highest		automatically to protect the glass ceramic surface
	setting		automatically to protect the glass ceramic surface
	setting		from extreme high temperature damage.
			from extreme high temperature damage.

		• Pan base is warped and not making full contact with
	Element cycles more than usual		the heating surface.
	Element cycles more than usual	• Base diameter of pan is too small for the size of the
		• Base diameter of pan is too small for the size of the
			element.
		• Pan ingredients have boiled dry.
		• Material of pan is a poor heat conductor; heat
			transfers too slowly

	A slight odor is noticeable when an	•	This is normal with new cooktops and will disappear
	element is turned on		after several uses.

	Cooktop controls will not turn on	• Check the power source to see if a fuse has blown
		• Check the power source to see if a fuse has blown
			or if the circuit breaker tripped.
		•	Check power supply.
		• Cooktop panel is locked. Touch and hold PANEL
			LOCK pad until indicator light turns off.

	Replacement razor blades for the	•	The scraper is packaged with single-edge, stainless
	scraper		steel blades. Use a standard single-edge blade for
			replacement.

	Cooking results are not what was	•	The cooktop is not level.
	expected	•	Cooking pan does not fit the surface being used.
		• Cookware is not the type or size recommended.

	Replacement mTwisT dial for	•	A back-up dial is packaged with the cooktop. If an
	cooktop		additional dial is required, call 1-800-944-2904 and
			order replacement part #5060003783.

HOW TO OBTAIN SERVICE

Call: For authorized service or parts information, call 800/944-2904. We want you to remain a satisfied customer. If you have any questions or concerns, please let us know.

Write: BSH Home Appliances Corp., Customer Support, 5551 McFadden Avenue, Huntington Beach, CA 92649. Whether you write or call, please provide us with the model number, serial number and date of original purchase or installation.

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Contents Bosch Ceramic Glass Cooktops Use and Care ManualDear Bosch Cooktop Owner Table of ContentsRisk of Injury to Read ALL Instructions Before Usingyour CooktopPERSONS, in the Event Grease FIRE, ObserveRead all instructions before using your cooktop NES Cooktop Use and Care Manual Cooktop Models Cooktop ModelsType Size Wattage Cooktop Operating Instructions Before Using the Cooktop for the First TimeElements / Setting the Controls Panel Lock Power OffPot Sizing KeepWarmTo test the flatness of your pans Using Proper CookwareSpecialty pans Cookware TipsHeat Settings Heat Settings for Radiant ElementsType of Food BrothsHow to use a Razor Blade Scraper Cleaning GuideUse Daily Soap-filled scouring pads can scratch the surfacePossible Solution Special Care ChartType of Soil Require Immediate RemovalHOW to Obtain Service TroubleshootingNES Cooktop Use and Care Manual Bosch Cooktop Warranty Statement of Limited WarrantyNES Cooktop Use and Care Manual Cooktop Care and Maintenance Model Number Serial Number Plaque de Cuisson en Vitrifiée Céramique Bosch Guide d’Utilisation et d’EntretienTables des Matières Message Spécial à Nos ClientsLors de l’utilisation de la plaque de cuisson, NE PAS Instructions DE Sécurité ImportantesConcerver ces instructions Modèles de Plaque de cuisson Genre Dimension ConsommationAvant D’UTILISER LA Plaque LA Première Fois Réglages des contrôles élément jumelé Éléments/réglage des commandesRéglages des contrôles élément simple Changer le réglage de chaleur pendant la cuissonRéglages des contrôles Dimensions des casseroles Pot SizingFonctionnement sans le cadran mTwist Verrouillage du panneau Panel LockCasserole appropriée Plats spécialisésType DE Nourriture Réglages DE LA Chaleur Réglages DE LA Chaleur Pour LES Éléments RadiantsAvant L’ENTRETIEN Tableau d’entretien spécial Type DE Saleté Solution PossibleImmédiatement Question Solutions Recommandées Comment Obtenir UN ServiceGuide de Dépannage Garantie limitée standard Énoncé de garantie limitéeRemarque De modèle De série Estufas de Cerámico Vidrio de Bosch Manual de Uso y CuidadoIncluido con la Estufa IndicePrecauciones para una larga vida y ElementoCuando usa la estufa, no Toque EL Área LEA Todas LAS Instrucciones Antes DE Usar SU EstufaGuarde Estas Instrucciones Manual de Uso y Cuidado para Estufa NES Modelos de Estufas Modelos de EstufasTipo Tamaño Antes DE Usar LA Estufa POR Primera VEZ Instrucciones de Operación de la EstufaLos Elementos / Ajustes de los Controles Configurar los Controles Para comprobar lo plano de sus ollas Utilizar Utensilios Apropiados para CocinarAviso de utensilios Ollas EspecialesTipo de Comida Se recomiendan estos ajustes sin precalentar el elementoAjustes DE Calor Cocinar verduras, pescadoGuía de Limpieza Tipo DE Suciedad Tabla de Cuidado EspecialPosible Solución Manchas de comida quemada, rayas oscuras yCómo Obtener Servicio Solución de ProblemasPregunta Soluciones Sugeridas Contrato de limite y garantia Garantía de la Estufa BoschNotas Número de Modelo Número de Serie

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