Samsung Oven Troubleshooting: Common Issues and Solutions
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APPENDIX

Troubleshooting Guide

Before you call a repair person for your oven, check this list of possible problems and solutions.

Neither the oven’s display nor the oven operate.

•Properly insert the plug into a grounded outlet.

•If the outlet is controlled by a wall switch, make sure the wall switch is turned on.

•Remove the plug from the outlet, wait ten seconds, then plug it in again.

•Reset the circuit breaker or replace any blown fuse.

•Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualified electri- cian repair the outlet.

•Plug the oven into a different outlet.

The oven’s display works, but the power won’t come on.

•Make sure the door is closed securely.

•Check to see if packing material or other material is stuck to the door seal.

•Check for door damage.

•Press Cancel twice and re-enter all cooking instructions.

The power goes off before the set time has elapsed.

•If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, the time indicator will display “SAMSUNG SO SIMPLE” Reset the clock and any cooking instructions.

•Reset the circuit breaker or replace any blown fuse.

The food is cooking too slowly.

•Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same cir- cuit can cause a voltage drop. If necessary, move the oven to its own circuit.

You see sparks or arcing.

•Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

The turntable makes noises or sticks.

•Clean the turntable, roller ring and oven floor.

•Make sure the turntable and roller ring are positioned correctly.

Using your microwave causes TV or radio interference.

•This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances, like your TV or radio.

Care and Cleaning

Follow these instructions to clean and care for your oven.

•Keep the inside of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.

•Wipe up spills immediately. Use a damp cloth and mild soap. Do not use harsh detergents or abra- sives.

•To help loosen baked on food particles or liquids, heat two cups of water (add the juice of one lemon if you desire to keep the oven fresh) in a four-cup measuring glass at High power for five minutes or until boiling. Let stand in the oven for one or two minutes.

•Remove the glass tray from the oven when clean- ing the oven or tray. To prevent the tray from breaking, handle it carefully and do not put it in water immediately after cooking. Wash the tray carefully in warm sudsy water or in the dishwash- er.

•Clean the outside surface of the oven with soap and a damp cloth. Dry with a soft cloth. To prevent damage to the operating parts of the oven, don’t let water seep into the openings.

•Wash the door window with very mild soap and water. Be sure to use a soft cloth to avoid scratch- ing.

•If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumu- late when operating the oven in high humidity and in no way indicates microwave leakage.

•Never operate the oven without food in it; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water in the oven when it is not in use to prevent damage if the oven is acci- dentally turned on.

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Contents Microwave Oven Precautions to Avoid Possible Exposure to Excessive Read all safety instructions before using the applianceImportant Safety Instructions Dishes and containers can become hot. Handle with careVent FAN Cooking Instructions Your New Microwave OvenOperation AppendixThank You for Choosing Samsung Setting Up Your Microwave OvenChecking Parts Optional KitControl Panel Buttons Using the Pause/Cancel Button Turning on the Power and Selecting a Display LanguageSetting the Clock SPANISH/LBS, or SPANISH/KGInstant Cook Chart Using the Instant Cook ButtonsWeight Remarks Auto Reheat Chart Using the One Minute+Reheating Automatically Defrosting Automatically Using the Custom Cook buttonProgramming the Custom Cook button Power Levels Adjusting the VolumeUsing the Help system One-stage CookingMulti-stage Cooking Setting Cooking TimesUsing the More/Less Button Use the number buttons to set a second cooking timeDemonstration Mode Using the Kitchen TimerSetting the Child Protection Lock Using the Vent FanCooking Utensils Testing UtensilsWax paper Use as a cover to prevent spatter- ing Cooking Techniques Guide for Cooking Meat in Your Microwave Guide for Cooking Poultry in Your MicrowaveGuide for Cooking Eggs in Your Microwave Guide for Cooking Seafood in Your MicrowaveGuide for Cooking Vegetables in Your Microwave Auto Defrosting Guide Broccoli and Cheese Casserole Beef and Barley StewTsp. pepper Pkg -10 oz. frozen peas, thawed Black Bean Soup Warm Potato Salad2 Tbs. apple cider vinegar Troubleshooting Guide Care and CleaningHow to Clean the Outside Light Bulb ReplacementExhaust Feature Limited Warranty for Original Purchaser Samsung Electronics United States 1-800-SAMSUNG Canada 1-800-SAMSUNGOne Stage Cooking Feature Operation Set ClockPower Levels Instant Cook ButtonsFour à micro-ondes Conservez ces directives Consignes DE Sécurité IMPORTANTES, suiteDirectives DE Mise À LA Terre Quand il y a de la fumée, allumez le ventilateurGuide à consultation rapide Plat verso Directives de cuissonAnnexe FonctionnementMerci d’avoir choisi un produit Samsung Installation de votre four à micro-ondesVérification des pièces Numéro de série Date d’achat ConcessionnaireTouches du panneau de commande Réglage de l’horloge Utilisation de la touche Pause/CancelBranchement et sélection d’une langue d’affichage SPANISH/LBS ou SPANISH/KGTableau de cuisson instantanée Utilisation des touches de cuisson instantanéeAliment Poids Directive Tableau de réchauffage automatique Utilisation de la touche One Minute+Réchauffage automatique Poids DirectivesProgrammation de la touche Custom Cook Décongélation automatiqueActivation et utilisation de la touche Custom Cook Utilisation de la touche Custom CookRéglage de la durée de cuisson et du niveau de puissance Réglage du niveau sonoreUtilisation du système d’affichage d’aide Niveaux de puissanceCuisson à plusieurs stades Utilisation de la touche More/LessRéglage de la durée de cuisson, suite Suivez les étapes 1 et 2 dans la sectionUtilisation du ventilateur Mode de démonstrationUtilisation de la minuterie Activation du verrouillage de sécuritéTest de résistance aux micro-ondes Non recommandéUstensiles de cuisson Verre et vitrocéramiqueTechniques de cuisson Guide de cuisson de la volaille Guide de cuisson de la viandeRôti de boeuf, sans os Guide de cuisson de fruits de mer Guide de cuisson des oeufsGuide de cuisson des légumes Guide de décongélation automatique NotaRagoût de boeuf et d’orge Cocotte de brocoli et fromageCuiller à thé de farine Salade de pommes de terre chaudeSoupe aux haricots noirs 2 cuillerées à soupe de vinaigre de cidre de pommeDépannage Entretien et nettoyageComment nettoyer l’extérieur Changement des ampoulesLes caractéristiques du ventilateur Filtre à charbonObligation de l’acheteur initial Exclusions de la garantieGarantie Limitée Pour L’AMÉRIQUE DU Nord Aux États-Unis 1-800-SAMSUNG Au Canada 1-800-SAMSUNGCuisson à une touche Fonction Operation Réglage de l’horlogeCuisson à un stade Touches de cuisson
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