Samsung MR5491G, MR5493G, MR7491G, MR7492W, MR5494W, MR7494W Troubleshooting Guide, Care and Cleaning

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APPENDIX

Troubleshooting Guide

Before you call a repair person for your oven, check this list of possible problems and solutions.

Neither the oven’s display nor the oven operate.

Properly insert the plug into a grounded outlet.

If the outlet is controlled by a wall switch, make sure the wall switch is turned on.

Remove the plug from the outlet, wait ten seconds, then plug it in again.

Reset the circuit breaker or replace any blown fuse.

Plug another appliance into the outlet; if the other appliance doesn’t work, have a qualified electri- cian repair the outlet.

Plug the oven into a different outlet.

The oven’s display works, but the power won’t come on.

Make sure the door is closed securely.

Check to see if packing material or other material is stuck to the door seal.

Check for door damage.

Press Cancel twice and re-enter all cooking instructions.

The power goes off before the set time has elapsed.

If there has not been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, the time indicator will display “SAMSUNG SO SIMPLE” Reset the clock and any cooking instructions.

Reset the circuit breaker or replace any blown fuse.

The food is cooking too slowly.

Make sure the oven is on its own 20 amp circuit line. Operating another appliance on the same cir- cuit can cause a voltage drop. If necessary, move the oven to its own circuit.

You see sparks or arcing.

Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

The turntable makes noises or sticks.

Clean the turntable, roller ring and oven floor.

Make sure the turntable and roller ring are positioned correctly.

Using your microwave causes TV or radio interference.

This is similar to the interference caused by other small appliances, such as hair dryers. Move your microwave further away from other appliances,

like your TV or radio.

Care and Cleaning

Follow these instructions to clean and care for your oven.

Keep the inside of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently.

Wipe up spills immediately. Use a damp cloth and mild soap. Do not use harsh detergents or abra- sives.

To help loosen baked on food particles or liquids, heat two cups of water (add the juice of one lemon if you desire to keep the oven fresh) in a four-cup measuring glass at High power for five minutes or until boiling. Let stand in the oven for one or two minutes.

Remove the glass tray from the oven when clean- ing the oven or tray. To prevent the tray from breaking, handle it carefully and do not put it in water immediately after cooking. Wash the tray carefully in warm sudsy water or in the dishwash- er.

Clean the outside surface of the oven with soap and a damp cloth. Dry with a soft cloth. To prevent damage to the operating parts of the oven, don’t let water seep into the openings.

Wash the door window with very mild soap and water. Be sure to use a soft cloth to avoid scratch- ing.

If steam accumulates inside or outside the oven door, wipe with a soft cloth. Steam can accumu- late when operating the oven in high humidity and in no way indicates microwave leakage.

Never operate the oven without food in it; this can damage the magnetron tube or glass tray. You may wish to leave a cup of water in the oven when it is not in use to prevent damage if the oven is acci-

If you have a problem you cannot solve, please call our service line:

1-800-SAMSUNG

APPENDIX 21

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Contents Four à micro-ondes ’utiliser l’appareil Installez cet appareil conformément auxInstructions d’installation fournies Veuillez lire toutes les instructions avantGardez le cordon éloigné de toute surface chaude IMPORTANTES, suiteGardez l’intérieur du four propre. Les particules Utilisation d’une rallonge Directives DE Mise À LA TerreFonctionnement Table des matièresDirectives de cuisson AnnexeNuméro de série Date d’achat Concessionnaire Installation de votre four à micro-ondesVérification des pièces Merci d’avoir choisi un produit SamsungTouches du panneau de commande Clock Utilisation de la touche Pause/CancelRéglage de l’horloge Appuyez sur la touche CLOCK. L’afficheur montreraAliment Poids Directive Utilisation des touches de cuisson instantanéeTableau de cuisson instantanée Poids Directives Utilisation de la touche One Minute+Réchauffage automatique Tableau de réchauffage automatique=chaud =mijotage =minimal Réglage de la durée de cuisson et du niveau de puissanceNiveaux de puissance Cuisson à un stadeStart Utilisation de la touche More/LessRéglage de la durée de cuisson, suite Cuisson à plusieurs stadesPar la suite, vous ne pouvez pas vous servir du four Mode de démonstrationUtilisation de la minuterie Activation du verrouillage de sécuritéVerre et vitrocéramique Non recommandéUstensiles de cuisson Test de résistance aux micro-ondesTechniques de cuisson Bacon Guide de cuisson de la viandeGuide de cuisson de la volaille Rôti de boeuf, sans osCrevettes Guide de cuisson de fruits de merDarnes FiletsGuide de cuisson des légumes Guide de cuisson des oeufsNota Guide de décongélation automatiqueCocotte de brocoli et fromage 6 portions Ragoût de boeuf et d’orge 6 portions2 cuillerées à soupe de vinaigre de cidre de pomme Salade de pommes de terre chaude 6 portionsSoupe aux haricots noirs Environ 2 litres Cuiller à thé de farineLes aliments cuisent trop lentement Dépannage’afficheur fonctionne mais le four ne se met pas en marche Le four s’arrête avant que le temps réglé se soit écouléTion Entretien et nettoyageExclusions de la garantie Obligation de l’acheteur initialAux États-Unis 1-800-SAMSUNG Au Canada 1-800-SAMSUNG Samsung ElectronicsInstantanée Fonction Operation Réglage de l’horlogeCuisson à un stade Touches de cuissonMicrowave Oven Read all safety instructions before using the appliance Precautions to Avoid Possible Exposure to ExcessiveDishes and containers can become hot. Handle with care Important Safety InstructionsUse of Extension Cords Important Grounding InstructionsBack Cover Manual Block WarrantyOperation Your New Microwave OvenModel Number Serial Number Date Purchased Dealer Setting Up Your Microwave OvenChecking Parts Thank You for Choosing SamsungControl Panel Buttons Press the Clock button. The display will show Setting the ClockUsing the Pause/Cancel Button Weight Remarks Using the Instant Cook ButtonsInstant Cook Chart Reheating Automatically Using the One Minute+ ButtonAuto Reheat Chart = warm = simmer = low Power LevelsOne-stage Cooking Use the number buttons to set a second cooking time Setting Cooking TimesUsing the More/Less Button Multi-stage CookingDemonstration Mode Using the Kitchen TimerSetting the Child Protection Lock Wax paper Use as a cover to prevent spatter- ing Testing UtensilsCooking Utensils Cooking Techniques Whole Guide for Cooking Meat in Your MicrowaveGuide for Cooking Poultry in Your Microwave Pork Boneless or bone-inGuide for Cooking Vegetables in Your Microwave Guide for Cooking Seafood in Your MicrowaveGuide for Cooking Eggs in Your Microwave Auto Defrosting Guide Tsp. pepper Pkg -10 oz. frozen peas, thawed Beef and Barley StewBroccoli and Cheese Casserole 2 Tbs. apple cider vinegar Warm Potato SaladBlack Bean Soup Care and Cleaning Troubleshooting GuideLimited Warranty for Original Purchaser United States 1-800-SAMSUNG Canada 1-800-SAMSUNG North American Limited Warranty StatementInstant Cook Buttons Feature Operation Set ClockPower Levels One Stage Cooking