Frequently asked questions
Poor cleaning results
Problem | Possible fault | Solution |
The dishes are not | The dishes were not | See "Loading the |
clean. | loaded correctly. | dishwasher". |
| The program was not | Select a more intensive |
| powerful enough. | program (see "Program |
|
| Guide"). |
| Stubborn but normal | Use the function "Adjust |
| soiling (e.g. coffee, tea). | Sensor Wash" (depending on |
|
| model, see "Settings"). |
| Not enough detergent was | Use more detergent, or |
| dispensed. | change the detergent. |
| The spray arms are | Turn the spray arms and |
| blocked. | rearrange the dishes if |
|
| necessary. |
| The triple filter in the wash | Clean the filter and insert it |
| cabinet is clogged or not | correctly. Clean the spray |
| correctly inserted. | arm jets, if required (see |
| The spray arm jets might | "Cleaning and care"). |
| be clogged as a result. |
|
| The | Clean the drain pump and the |
| stuck open and blocked. | |
| Wash water will run back | "Cleaning and care"). |
| into the wash cabinet. |
|
Glasses and cutlery | The rinse aid dosage is | Reduce the dosage (see |
show streaks. The | set too high. | "Settings - Rinse aid"). |
glasses take on a |
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|
bluish shimmer; the |
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|
deposits can be |
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|
wiped off. |
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