GE JCBP83, JCBP67, JCBP65 Glass surface-potential for permanent damage, Troubleshooting Tips

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www.GEAppliances.ca

Metal Marks and Scratches

Safety

Be careful not to slide pots and pans across your cooktop. It will leave metal markings on the cooktop surface.

These marks are removable using the Ceramic Cooktop Cleaner with the Cleaning Pad for Ceramic Cooktops.

If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop.

This should be removed immediately before heating again or the discoloration may be permanent.

WARNING: Carefully check the bottom of pans for roughness that would scratch the cooktop.

Instructions Operating

Cooktop Seal

To clean the cooktop seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with nonabrasive cleaners.

Glass surface—potential for permanent damage.

Instructions Care and Cleaning

Sugary spillovers (such as jellies, fudge, candy, syrups)

Damage from Sugary Spills and Melted Plastic

or melted plastics can cause pitting of the surface of your cooktop (not covered by the warranty) unless the spill is removed while still hot. Special care should be taken when removing hot substances.

Be sure to use a new, sharp razor scraper.

Do not use a dull or nicked blade.

Turn off all surface units. Remove hot pans.

Wearing an oven mitt:

a.Use a single-edge razor blade scraper to move the spill to a cool area on the cooktop.

b.Remove the spill with paper towels.

Any remaining spillover should be left until the surface of the cooktop has cooled.

Don’t use the surface units again until all of the residue has been completely removed.

NOTE: If pitting or indentation in the glass surface has already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.

Troubleshooting Tips

To Order Parts

To inquire about purchasing a part or an accessory for your appliance, please call our toll-free number:

National Parts Centre

1.800.661.1616

www.GEAppliances.ca

Ceramic Cooktop Cleaner . . . .# WX10X300

Ceramic Cooktop Scraper . . .# WX10X302

Kit . . . . . . . . . . . . . . . . . . . . . . . . . .# WB64X5027 (Kit includes cream and cooktop scraper)

Cleaning Pads for

Ceramic Cooktops . . . . . . . . . .# WX10X350

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Consumer Support

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Contents Write the model and serial numbers here Model # Serial #ANTI-TIP Device Consumer Support TroubleshootingTo reach items could be seriously injured SupportRadiant Surface Units Safety InstructionsOven CleaningAbout the radiant surface units Temperature LimiterInstructions Consumer SupportSafetyInstructions Operating Instructions Care and Cleaning Troubleshooting TipsConsumer Support Troubleshooting Using the surface unitsHow to Set Using the Bridge Burner on some modelsUsing the Warming Zone on some models SafetyInstructions Operating Food TypeOperating Instructions Safety Instructions Using the oven controls. on some modelsConsumer Support Troubleshooting Tips Care and CleaningTemperature Conversions Instructions Operating Instructions Care and CleaningPower Outage Tips ConsumerCare and Cleaning Using the ovenTroubleshooting Tips Consumer SupportInstructions Care Cleaning Troubleshooting Tips Consumer SupportSafety Instructions Operating Lobster Tails Broiling Guide 4 Pass Broil ElementCleaning Troubleshooting Using the clock and timerCare Tips ConsumerHow to Set an Immediate Start and Automatic Stop Safety InstructionsHow to Set a Delayed Start and Automatic Stop CareHour Shut-Off Special features of your oven controlHow to Set for Regular Baking/Roasting Using the Sabbath FeatureConsumer Support Troubleshooting Tips Cleaning Troubleshooting Tips Adjust the oven thermostat-Do it yourselfType of margarine will affect baking performance Instructions OperatingInstructions Safety Instructions Using the warming drawer. on some modelsWhen Using the Warming Drawer To Use the Warming DrawerTo Warm Serving Bowls and Plates Temperature Selection ChartTo Crisp Stale Items Consumer Support Troubleshooting Tips Care Using the self-cleaning ovenBefore a Clean Cycle How to Set the Oven for CleaningHow to Delay the Start of Cleaning Troubleshooting Tips Consumer SupportTo Stop a Clean Cycle After a Clean CycleTips Care Care and cleaning of the rangeCleaning the Oven Door Care and Cleaning Troubleshooting Tips Consumer SupportInstructions Operating Instructions Lift-Off Oven DoorTo remove the storage drawer To remove the coverTo replace the cover Instructions Care Cleaning TroubleshootingInstructions Operating Normal Daily Use Cleaning Cleaning the glass cooktopBurned-On Residue Heavy, Burned-On ResidueGlass surface-potential for permanent damage Troubleshooting TipsProblem Possible Causes What To Do Before you call for service…Or delay start Surface units Control signals afterSee the Adjust the oven thermostat-Do it yourself Clock and timer doUnlock Oven not clean after During a clean cycleClean cycle Hot or too coldConsumer Support Difficult to slide Oven racks areWarming drawer Will not workOwnership Registration Page Looking For Something More? 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