Alto-Shaam MN-29245 manual Err O R Cod Es

			I NST ALLATIO		N
ERR O R COD ES
This section is provided for the assistance of qualified technicians only and is not intended for use b y
untrained or unauthori zed service personn el. If your Alto-Shaam					® unit is not operating properly, check the
following before calling you r Authorized Alto-Shaam Servi ce Agent:
☛	Check the power flo w to the unit. Pl ug in outl et?
	Do not attempt to repa ir or service the Com biOven™ bey ond thi s point. Contact Alto-Shaam for the
	nearest authorized service agent. Repairs made by any other serv ice agents without prior authorization
	by Alto-Shaam will void the warranty on the u nit.
Error		Displa y Sho ws	When do es th e e rror		Possible reason
Code			occ ur?
E01		Low Water Boiler	Low water level in boiler	— Water supply is shut off.
				— Low water pressure.
				— Generator drain cap missing or loose.
				— Generator drain pump is not sealing.
				— Generator Drain pump elbow leaking.
				— Faulty or scaled water level probe.
				— Faulty or plugged dual solenoid valve assembly.
				— Wiring or connection issue.
				— No output to dual solenoid from relay board.
E02		Control Temperature High	Relay board surface temperature	— Cooling fan on Relay board assembly is not operating.
			too high	— Cooling Fan on display board is not operating.
				— Main Cooling fan is not operating.
				— Cooling Fan on motor drive is not operating.
				— Unit is less than 20" from a heat producing source on
				its left hand side.
E03		Fan Motor Error	Fan motor does not work	— Exhaust hood is not operating properly.
				— Check LED flashes on the Motor Control.
				— See Motor Control Error Code list.
				— Connection Issue.
E11		Convection Temperature High	Excess oven temperature	Convection Mode & Combi Mode.
				— Convection Oven contactor(s) stuck closed.
				— N6 Oven Cavity Temperature probe defective.
				— N6 Cavity Probe connection problem.
				Combi Mode Only
				— Insufficient water supply into oven for steam
				production.
E13		Boiler Temperature High	Boiler temperature overheats	— Scale build up inside steam generator.
				— B4 Probe connection problem.
				— B4 probe faulty.
E15		Condensor Temperature High	Excess condensor temperature	— Untreated Water Supply Line is shut off.
				— Untreated water supply line is connected to warm
				water.
				— B3 probe connection problem.
				— B3 probe is faulty.
				— Single solenoid valve Y2 obstructed or faulty.
				— Wiring or connection problem.
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COMBITOUCH™ ES SERIES • ELECTRIC INSTALLATION MANUAL • 28 .