R V I C E, Troubleshooting | Alto-Shaam 1200-SK/III, 1000-SK/III

		S E R V I C E

TROUBLESHOOTING

Error
Code	Description	Possible Cause

E-10	Cavity air sensor shorted	Cavity air sensor reading < 5°F. Verify sensor integrity.
		See sensor test instructions below.
E-11	Cavity air sensor open	Cavity air sensor reading > 517°F. Verify sensor integrity.
E-11	Cavity air sensor open	See sensor test instructions below.
		See sensor test instructions below.
E-20	Product probe is shorted	Product probe reading < 5°F. Verify sensor integrity.
E-20	Oven will cook in time only	See sensor test instructions below.
	Oven will cook in time only	See sensor test instructions below.
E-21	Product probe is open	Product Probe reading > 517°F. Verify sensor integrity.
E-21	Oven will cook in time only	See sensor test instructions below.
	Oven will cook in time only	See sensor test instructions below.
E-30	Under temperature	Unit has not reached set-point for more than 90 minutes.
		Unit has been higher than 25°F above the maximum cavity set-point for
E-31	Over temperature	more than 2 minutes. Note: Holding Cabinets with this error code are
		more than 145°F higher than the maximum set-point.
E-50	Temp. measurement error	Contact factory.
E-51	Temp. measurement error	Contact factory.
E-60	Real time clock error	Data set to factory default. Ensure that date and time are correct if applicable.
E-61	Real time clock error	Contact factory.
E-78	Voltage low	Voltage below 90 VAC on a 125 VAC unit, or below 190 VAC on a
		208-240 VAC unit. Correct voltage.
E-79	Voltage high	Voltage over 130 VAC on a 125 VAC unit, or over 250 VAC on a
		208-240 VAC unit. Correct voltage.
E-80	EEPROM Error	Ensure that all temperatures and times are properly set.
		Contact factory if problem persists.
E-81	EEPROM Error	Contact factory.
E-82	EEPROM Error	Contact factory.
E-83	EEPROM Error	Contact factory.
E-85	EEPROM Error	All timers, if previously on, are now off. Possible bad EEPROM.
E-86	EEPROM Error	Stored HACCP memory corrupted. HACCP Address reset to 1. Possible bad
		EEPROM. Contact factory if problem persists.
E-87	EEPROM Error	Stored offsets corrupted. Offsets reset to 0. Control may need a recalibration.
		Possible bad EEPROM. Contact factory if problem persists.
E-88	EEPROM Error	All timer set-points are reset to 1 minute. Timers, if previously on, are now
		off. Possible bad EEPROM.
E-90	Button stuck	A button has been held down for >60 seconds. Adjust control. Error will
		reset when the problem has been resolved.
E-dS	Datakey error	Datakey digital signature incompatible. Cycle power, and install compatible
		Datakey if error persists.
E-dT	Datakey error	Datakey incompatible with control. Install compatible Datakey.
E-dU	Datakey unplugged	Install Datakey and cycle power to control to clear error.

Note: If in doubt, always cycle the power to the control and contact factory if the problem persists.

To test probe and air sensor:

Test probe and air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs to be replaced.

deluxe control smokers • installation/operation/service manual - pg. 22

1000-SK/III, 1200-SK/III specifications

Alto-Shaam 1200-SK/III and 1000-SK/III are innovative cooking solutions designed for food service operations seeking efficiency, versatility, and quality. These heated holding cabinets are uniquely constructed to manage food temperature and quality, ensuring that meals remain hot and fresh for extended periods without compromising taste or texture.

One of the standout features of the Alto-Shaam 1200-SK/III is its patented Halo Heat technology. This technology provides consistent heat distribution throughout the cabinet, minimizing the risk of overcooking or drying out food. Halo Heat creates a gentle, even warmth that preserves food quality by maintaining the natural moisture levels. Additionally, it eliminates the need for water pans, simplifying the operating process and reducing maintenance tasks.

On the other hand, the 1000-SK/III model showcases similar capabilities but in a more compact size, making it ideal for establishments with limited space. Both models are designed with a digital control panel that allows for precise temperature adjustments from 80°F to 200°F, accommodating various food holding requirements and settings. This control feature not only streamlines operation but also enhances user experience, making it easy to monitor and maintain optimal food temperatures.

The construction of both models emphasizes durability and ease of use. They are built with stainless steel exteriors and interiors, ensuring long-lasting performance and easy cleaning. The accessibility of the interior space also allows for convenient loading and unloading of food pans, enhancing workflow in busy kitchen environments.

Energy efficiency is another important characteristic of the Alto-Shaam 1200-SK/III and 1000-SK/III. They are designed to consume less electricity while delivering exceptional performance. This not only helps businesses save on energy costs but also aligns with the growing emphasis on sustainability within the food service industry.

In summary, the Alto-Shaam 1200-SK/III and 1000-SK/III boast an array of essential features including innovative Halo Heat technology, adjustable temperature controls, durable construction, and energy efficiency. Together, these models provide a reliable solution for food service operators looking to maintain the integrity of their dishes while enhancing overall operational efficiency. Whether for high-capacity operations or smaller kitchens, these heated holding cabinets are valuable assets in delivering high-quality dining experiences.

S E R V I C E

TROUBLESHOOTING

Error

Code

Description

Possible Cause

208-240 VAC unit. Correct voltage.

EEPROM Error

Button stuck

Datakey error

To test probe and air sensor:

1000-SK/III, 1200-SK/III specifications