PROBLEM
Cooking results are not what you expected
POSSIBLE CAUSE
The range is not level.
The oven temperature seems too low or too high.
The oven was not preheated as the recipe calls for.
The recipe has never been tested or is not from a reliable source.
The pans are not the type or size recommended in the recipe.
There is not proper air circulation around pan when baking.
Flame size does not fit the cooking utensil being used.
When broiling, you have not completely closed the broiler drawer.
SOLUTION
Level range. (See Installation Instructions.)
Adjust the oven temperature control. (See “Adjustingthe oven temperature control” on page 12.)
Preheat oven if called for in recipe.
Use only tested recipes from a reliable source.
Refer to a reliable cookbook for recom- mended pan type and size.
Allow 1% to 2 inches
Adjust flame size to fit cooking utensil.
Completely close broiler drawer.
2. If you need assistance . . .
Call our
and talk with one of our trained consultants. The consuftant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
For further information, write to:
Mr. William Clark
Consumer Assistance Representative Roper Brand Appliances
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service . . .
Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our
4.If you are not satisfied with how the problem was solved . . .
lContact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of inde- pendent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.
lContact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
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