Lenovo E431, E531 Problemswithdrivesandotherstoragedevices

Ifthesystemstilldoesnotreturnfromsleepmode,yoursystemmightstoprespondingandyoumightnot

beabletoturnoffthecomputer.Inthiscase,youneedtoresetthecomputer.Ifyouhavenotsavedyour

data,itmightbelost.Toresetthecomputer,pressandholdthepowerbuttonfor4secondsormore.If

thesystemisstillnotreset,removetheacpoweradapterandthebattery.

•Problem:Yourcomputerdoesnotentersleeporhibernationmode.

Solution:Checkwhetheranyoptionhasbeenselectedtodisableyourcomputerfromenteringsleep

orhibernationmode.

Ifyourcomputertriestoentersleepmodebuttherequestisrejected,thedeviceattachedtotheUSB

connectormighthavebeendisabled.Ifthisoccurs,doahot-unplug-and-plugoperationfortheUSB

device.

•Problem:Thebatterydischargesslightlywhilethecomputerisinhibernationmode.

Solution:Ifthewakeupfunctionisenabled,thecomputerconsumesasmallamountofpower.Thisisnot

adefect.Fordetails,referto“Power-savingmodes”onpage32.

Problemswithdrivesandotherstoragedevices

Thissectionincludesharddiskdriveproblems,solid-statedriveproblems,andopticaldriveproblems.

•Problem:Theharddiskdrivemakesar attlingnoiseintermittently.

Solution:Therattlingnoisemightbeheard:

–Whentheharddiskdrivebeginsornishesgettingaccesstodata.

–Whenyoucarrytheharddiskdrive.

–Whenyoucarryyourcomputer.

Thisisanormalcharacteristicofaharddiskdriveandisnotadefect.

•Problem:Theharddiskdrivedoesnotwork.

Solution:OntheBootmenuofThinkPadSetup,makesurethattheharddiskdriveisontheBootpriority

orderlist.IfitisontheExcludedfrombootorderlist,itisdisabled.Selecttheentryforitonthelistand

presstheShift+1key.ThismovestheentrytotheBootpriorityorderlist.

•Problem:Aftersettingaharddiskpasswordontheharddiskdriveofthecomputer,youmovedthedrive

toanothercomputer.Nowyoucannotunlockthehar ddiskpassword.

Solution:Yourcomputersupportsanenhancedpasswordalgorithm.Computersolderthanyoursmight

notsupportsuchasecurityfunction.

Problem:WhenyoucompresslesorfoldersbyuseofthedatacompressionfunctioninWindows,andthen

decompressthem,theprocessofwritingtoorreadingfromthelesorfoldersisslow.

Solution:ApplythediskdefragmentationtoolinWindowsforfasteraccesstothedata.

•Problem:Theopticaldrive,suchasaCD,DVD,orCD-RWdrive,doesnotwork.

Solution:MakesurethatthecomputeristurnedonandaCD,DVD,orCD-RWisproperlyloadedonthe

centerpivotofthedrive.(Y oushouldhearaclick.)

Makesurethatthedriveconnectorisrmlyconnectedtothecomputer.Ifyouuseanoptionthathasabay

forinstallingthedrive,makesurethattheoptionisrmlyconnectedtothecomputerandworksproperly.

Chapter9.Troubleshootingcomputerproblems141