3.ClickDeviceManager.Ifyouarepromptedforanadministratorpasswordorconrmation,typethe
passwordorprovideconrmation.
4.Double-clickSound,videoandgamecontrollers.
5.Makesurethatthefollowingdeviceisenabledandconguredcorrectly:
ConexantCX20671SmartAudioHD
Problem:Recordingsmadeusingthemicrophoneinputarenotloudenough.
Solution:MakesurethattheMicrophoneBoostfunctionisturnedonandsetbydoingthefollowing:
1.GotoControlPanel.
2.ClickHardwareandSound.
3.ClickSound.
4.ClicktheRecordingtabintheSoundwindow.
5.SelectMicrophone,andclickthePropertiesbutton.
6.ClicktheLevelstab,andmovetheMicrophoneBoostsliderupwards.
7.ClickOK.
Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisx edbythehardwareand
cannotbechanged.
Problem:Thevolumeslidersdonotstayinplacewhensomeaudioprogramsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundprogramsareused.The
programsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.Ane xampleistheWindowsMediaPlayer.Usuallytheprogramhasslidersavailablet o
controlthesoundfromwithintheprogram.
Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMix erwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
Problem:ThesoundcannotbeturnedoffcompletelyevenifyousettheVolumeMixeratminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheVolumeMixeratminimum.T oturn
offthesoundcompletely,gototheVolumeMix erbyclickingthespeakericoninthetaskbar,thenclick
Mixer.ClicktheMutespeakericon.
Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesoundintheMULTI-STREAMmodeatSmartAudio.
Solution:Oncetheheadphoneisattached,thestreamingisaut omaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.GotoControlPanelandclickHardwareandsound.
2.ClicktheSmartAudioicon.TheSmartAudiowindowopens.
Chapter9.Troubleshootingcomputerproblems137