Solution:TheWANcardisnotsupportedonthiscomputer.Removeit.
Note:Dependingonyourcomputer,somemodelsdonothaveawirelessWANcard.

Bluetoothproblems

•Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocal
speakereventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetproleorAVprole.
Solution:Dothefollowing:
1.Exittheprogramthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.GotoControlPanelandclickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefault
button.IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
•Problem:PIMitemssentfromtheWindows7operatingsystemscannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfromtheWindows7mightbesavedasalewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.

ThinkPadpointingdeviceproblems

•Problem:Thepointerdriftswhenthecomputeristurnedonorafteritr esumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheT rackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
–Whenthecomputeristurnedon
–Whenthecomputerr esumesnormaloperation
–WhentheTrackPointpointingdeviceiskeptpressedforalongtime
–Whenthetemperaturechanges
•Problem:TheTr ackPointpointingdeviceortouchpaddoesnotwork.
Solution:MakesurethattheTrackP ointpointingdeviceortouchpadisenabledintheThinkPadpointing
devicesettingwindow.
Note:ToopentheThinkPadpointingdevicewindow,gotoControlPanelandclickHardwareand
Sound➙Mouse,andthenclicktheThinkPadtab.

Keyboardproblems

•Problem:Allorsomek eysonthekeyboarddonotwork.
Solution:Ifanexternalnumerickeypadisconnected:
1.T urnoffthecomputer.
2.Removetheexternalnumerickeypad.
3.T urnonthecomputerandtryusingthekeyboardagain.
132UserGuide