Whirlpool GY397LXUQ, GY399LXUQ, GY399LXUS, GY399LXUB Assistance or Service, IntheU.S.A, InCanada

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Is the proper oven temperature calibration set? See “Oven Temperature Control” section.

Was the oven preheated? See “Bake” and “Broil” sections.

Is the proper bakeware being used? See “Bakeware” section.

Are the racks positioned properly? See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan? Check that batter is level in the pan.

Is the proper length of time being used? Adjust cooking time.

Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times.

Are baked items too brown on the bottom? Move rack to higher position in the oven.

Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts in your area, call us or your nearest Whirlpool designated service center.

IntheU.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories

Broiler Pans: www.whirlpool.com/broilerpan

Additional Accessories: www.whirlpool.com/cookingaccessories

InCanada

Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:

Customer eXperience Centre

Whirlpool Canada LP

200 - 6750 Century Ave.

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

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GY397LXUB, GY397LXUQ, GY399LXUB, GY399LXUS, GY399LXUQ specifications

Whirlpool's GY399LXUQ, GY399LXUS, GY399LXUB, GY397LXUQ, and GY397LXUB models represent a sophisticated blend of design, technology, and functionality in the realm of kitchen appliances. These ranges are engineered to accommodate the needs of both casual cooks and culinary enthusiasts, providing a versatile cooking experience that combines ease of use with high-performance features.

One of the standout features of these models is the innovative Precise Clean Technology. This self-cleaning option is designed for efficiency, using high temperatures to eliminate stubborn grease and grime, allowing users to maintain a pristine oven with minimal effort. The intuitive design streamlines the cleaning process, making it easy to keep your kitchen looking immaculate.

Another key characteristic is the addition of the SpeedHeat Burner, which offers rapid boiling capabilities, perfect for quick meals. This burner, coupled with the powerful 18,000 BTUs output, delivers high heat when it's needed most, ensuring that whether you are searing meat or boiling pasta, you achieve optimal results in record time.

Additionally, the models feature a unique TimeSavor Convection Cooking system, which circulates hot air throughout the oven for even cooking and baking. This ensures that dishes are evenly browned and cooked to perfection, whether you're baking cookies or roasting a chicken. Moreover, this technology significantly reduces cooking time, making it easier for users to prepare meals efficiently.

The GY399LXUQ, GY399LXUS, GY399LXUB, GY397LXUQ, and GY397LXUB also come equipped with a convenient touch control panel. This user-friendly interface allows for precise temperature adjustments and cooking times, enhancing the overall cooking experience. The sleek design not only complements modern kitchens but also ensures that navigating settings is intuitive.

Safety features such as the Control Lock and the oven door cool-to-the-touch feature enhance usability and safety, particularly in homes with children.

In terms of versatility, these ranges feature multiple cooking modes, including bake, broil, and preheat features, catering to a wide array of culinary techniques.

In summary, the Whirlpool GY399LXUQ, GY399LXUS, GY399LXUB, GY397LXUQ, and GY397LXUB models offer a comprehensive suite of features that make cooking and baking an enjoyable and efficient process. Through advanced technologies and thoughtful design, these ranges elevate the standards of home cooking while ensuring user safety and satisfaction.