Whirlpool ED2GTKXNQ00 Troubleshooting, RefrigeratorOperation, TemperatureandMoisture, IceandWater

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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

RefrigeratorOperation

The refrigerator will not operate

Power cord unplugged? Plug into a grounded 3 prong outlet.

Is outlet working? Plug in a lamp to see if the outlet is working.

Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker.

Are controls on? Make sure the refrigerator controls are on. See “Using the Controls.”

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

Buzzing - heard when the water valve opens to fill the ice maker.

Pulsating - fans/compressor adjusting to optimize performance.

Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator.

Sizzling/Gurgling - water dripping on the heater during defrost cycle.

Popping - contraction/expansion of inside walls, especially during initial cool-down.

Water running - may be heard when water melts during the defrost cycle and runs into the drain pan.

Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

The doors will not close completely

Door blocked open? Move food packages away from door.

Bin or shelf in the way? Push bin or shelf back in the correct position.

TemperatureandMoisture

Temperature is too warm

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

Large load of food added? Allow several hours for refrigerator to return to normal temperature.

Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

Humid room? Contributes to moisture build-up.

Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

IceandWater

The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.

New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.

Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.

Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.

Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

The doors are difficult to open

Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

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Contents Refrigerator USE & Care Guide AccessoriesBefore you throw away your old refrigerator or freezer Refrigerator SafetyElectrical Requirements Installation InstructionsUnpacktheRefrigerator LocationRequirementsConnecttheWater Supply Water Supply RequirementsReverse Osmosis Water Supply Style UsingtheControlsConvertible DrawerTemperature Control CONDITION/REASON AdjustmentChilledDoorBin CleaningRefrigerator Care CrisperHumidityControlIceandWater TroubleshootingTemperatureandMoisture RefrigeratorOperationCall Whirlpool Refrigerator WarrantyONE-YEAR Full Warranty on Refrigerator Whirlpool Corporation will not pay forLimpiador de Acero Inoxidable Pida la pieza No Seguridad DEL RefrigeradorAccesorios Para pedir el limpiador de acero inoxidableDesempaqueelrefrigerador Instrucciones DE InstalaciónAntes de tirar su viejo refrigerador o congelador Método de conexión a tierra recomendado Requisitos delocalizaciónRequisitoseléctricos Requisitosdelsuministro de aguaConexión a la línea de agua Conexióndelsuministro de aguaSuministro de agua de ósmosis inversa Presión del aguaEstilo Uso delos controlesControldetemperaturadelcajón convertible Control dehumedaddel cajón paraverdurasPara limpiar su refrigerador Depósito enfriadordelapuertaLimpieza CómocambiarlosfocosHieloyagua Solución DE ProblemasFuncionamientodel refrigerador Temperaturay humedadWhirlpool Corporation no pagará por Garantía DEL Refrigerador WhirlpoolNota Esto es una indicación de baja presión de agua Garantía Total POR UN AÑO Para EL Refrigerador30 à 16 h 30 HNE, ou écrire à AccessoiresAu Canada, pour installation et service, appeler le Sécurité DU RéfrigérateurEnlever les portes Instructions DinstallationDéballagedu réfrigérateur Avant de jeter votre vieux réfrigérateur ou congélateurSpécifications del’alimentationen eau EmplacementdinstallationMéthode recommandée de mise à la terre Spécifications électriquesRaccordement à une canalisation d’eau Raccordementdelacanalisation deauAlimentation en eau par osmose inverse Pression de leauCONDITION/RAISON Ajustement Utilisationdes commandesCommandedetempératuredutiroirconvertible Réglagedelhumiditédanslebacà légumesNettoyage Remplacementdes ampoules d’éclairageEntretien DU Réfrigérateur CompartimentfraîcheurGlaçons eteau DépannageFonctionnementduréfrigérateur TempératureethumiditéWhirlpool Corporation ne paiera pas pour Garantie DU Réfrigérateur WhirlpoolLa valve de la canalisation deau nest-elle pas Garantie Complète DE UN AN DU Réfrigérateur