Whirlpool Expert Troubleshooting for Ice Makers
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TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Ice Maker Operation

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

PROBLEM

RECOMMENDED SOLUTIONS

Ice Maker Will Not Operate

Check that it is plugged into a grounded 3 prong outlet. Check that the control is turned on. See “Using the Controls.” Replace the fuse or reset the circuit breaker.

NOTE: If problems continue, contact an electrician.

Room temperature must be above 55°F (13°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it does shut off.

If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to clear. If there is still water in the bin, check to see whether the drain hose is kinked.

For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A.

Ice Maker Seems Noisy

Is the water in the reservoir overflowing? This is normal. This overflow helps to purge minerals that

 

were removed from the water during the ice making process.

 

Is there a “whooshing” sound? Check the following things:

 

■ Check that the water supply is hooked up and turned on.

 

■ Check that the drain cap is tight and the water drain pan pump is securely attached to the water

 

pan.

 

Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level.

 

See “Leveling.” If the ice maker is level, and the problem persists, run a cleaning cycle. See

 

“Cleaning.”

 

If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud

 

sound during water filling associated with the flow of water through the inlet valve. Call a licensed,

 

qualified plumber to determine the best method to reduce the supply water pressure (50 psi is

 

recommended).

 

 

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Contents W10518926B ICE MakerTable DES Matières Table of ContentsÍndice Installation Instructions ICE Maker SafetyCleaning Before Use Unpack the Ice MakerElectrical Requirements Location RequirementsWater Supply Requirements Recommended Grounding MethodVacation or Extended Time Without Use Rear View Connecting the Water LineConnect Water Supply Tools NeededIf Ice Maker Is Currently Installed Ice Maker Drain Pump InstallationKit Contains Drain CapDrain Pump Installed Drain Pump InstallationRear Panel Drain TubeGravity Drain System Drain ConnectionVent Tube Ice Maker Door Reversal Side Swing Only Connecting the DrainSide View Drain Pump System on some modelsReverse Hinges Door Stop and End-Cap ReversalReplace Door Replace Door Wrap on some modelsLeveling Install the Water FilterWater Filtration System Reverse Door CatchHow Your Ice Maker Works ICE Maker USEWater Filter Status Light Replace the Water FilterFast Ice Mode Using the ControlsClean Door Ajar AlarmICE Maker Care CleaningExterior Surfaces Ice Maker SystemInterior Components To Shut Down the Ice Maker For Ice Makers with a Drain Pump InstalledVacation and Moving Care Ice Maker Operation TroubleshootingIce Maker Will Not Operate Ice Maker Seems NoisyIce Maker Runs But Produces No Ice Ice ProductionIce Quality U.S.A If you need replacement partsCanada Our consultants provide assistance withAccessories Performance Data SheetThis limited warranty does not cover Whirlpool Corporation Major Appliance WarrantySu seguridad y la seguridad de los demás es muy importante Seguridad DE LA Fábrica DE HieloDesempaque la fábrica de hielo Instrucciones DE InstalaciónRequisitos de ubicación Requisitos eléctricosConexión del suministro de agua Requisitos del suministro de aguaVacaciones o tiempo prolongado Sin uso El juego contiene Instalación de la bomba de desagüe de La fábrica de hieloVista posterior Tapa de desagüe Si la fábrica de hielo ya está instaladaLínea de suministro de agua Instalación de la bomba de desagüeRanura de la lengüeta de montaje de la bomba de desagüe Tubo de desagüeUbicaciones de las piezas Bomba de desagüe instaladaTubo de ventilación Conexión del desagüeSistema de desagüe por gravedad Vista lateralConexión del desagüe Sistema de la bomba de desagüe en algunos modelosBisagra superior Inversión de las bisagrasCómo volver a colocar la puerta Cómo invertir el seguro de la puerta NivelaciónBisagra inferior Instalación del filtro de agua Sistema de filtración de aguaUso de los controles USO DE LA Fábrica DE HieloCómo funciona su fábrica de hielo Limpieza Cuidado DE LA Fábrica DE HieloSonidos normales Bandeja de agua Tapón de desagüe Condensador Un condensador sucio u obstruidoTornillo Espaciador de plástico Rejilla de corte Componentes interioresPara apagar la fábrica de hielo Cuidado durante las vacaciones y mudanzasLa fábrica de hielo no funciona Solución DE ProblemasFuncionamiento de la fábrica de hielo La fábrica de hielo funciona pero no produce hielo Producción de hieloCalidad del hielo En los EE.UU Problemas de plomeríaAyuda O Servicio Técnico Accesorios Hoja DE Datos DEL RendimientoFiltro de agua LimpiadorEsta garantía limitada no cubre Garantía LimitadaVotre sécurité et celle des autres est très importante Sécurité DE LA Machine À GlaçonsExigences d’emplacement Instructions D’INSTALLATIONDéballage de la machine à glaçons Enlèvement des matériaux d’emballageSpécifications de l’alimentation en eau Spécifications électriquesVacances ou longue période ’inutilisation Raccordement à la canalisation d’eauVue arrière Outillage nécessaireRaccordement du tuyau d’eau Installation de la pompe de vidange Si la machine à glaçons est installéeContenu de l’ensemble Bouchon de vidangeTube de vidange Panneau arrièreEncoche de patte de montage de la pompe de vidange Position des piècesTube de ventilation Pompe de vidange installéeVidange par gravité Raccordement de vidangeVue latérale Système avec pompe de vidange sur certains modèlesClé de ¹⁄₄ Tournevis Phillips Réinstallation du revêtement de porte sur certains modèles Réinstallation de la porteInversion du sens de montage des charnières Charnière inférieureSystème de filtration d’eau Installer le filtre à eauNivellement Utilisation DE LA Machine À Glaçons Remplacement du filtre à eauFonctionnement de la machine à glaçons Témoin lumineux de l’état du filtre à eauMode Fast Ice glaçons rapides Utilisation des commandesAlarme de porte entrouverte Bruits normauxNettoyage Entretien DE LA Machine À GlaçonsSurfaces extérieures Système de la machine à glaçonsComposants intérieurs Machine à glaçons avec pompe de vidange Précautions à prendre avant les vacances ou un déménagementArrêt de la machine à glaçons La machine à glaçons ne fonctionne pas DépannageQualité des glaçons Production de glaçonsProblèmes de plomberie Assistance OU ServiceAux États-Unis Si vous avez besoin de pièces de rechangeAu Canada AccessoiresSystème de filtration d’eau de la machine à glaçons Feuille DE Données SUR LA PerformanceW10518926B Garantie DES Gros Appareils Ménagers Whirlpool CorporationLa présente garantie limitée ne couvre pas

GI15NDXZS, GI15NDXZQ, GI15NDXZB specifications

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