Whirlpool MH9115XB If You Need Assistance or Service, Before calling for assistance, Problem

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If You Need Assistance or Service

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for assistance .. .

Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.

PROBLEM

Nothing will operate

The microwave oven will

not run

Microwave cooking times seem too long

POSSIBLE CAUSE

The unit is not wired into a live circuit with the proper voltage.

A household fuse has blown or a circuit breaker has tripped.

The electric company has experienced a power failure.

You are using the oven as a timer.

If you are using the Tempera- ture Probe, probe is not plugged tightly into its socket.

The door is not firmly closed and latched.

You did not touch START/ ENTER.

You did not follow directions exactly.

An operation that was program- med earlier is still running.

The electric supply to your home or wall outlets is low or lower than normal.

SOLUTION

Contact a qualified Whirlpool service technician to wire unit into a live circuit with the proper voltage. (See Installa- tion Instructions.)

Replace household fuse or reset circuit breaker.

Check electric company for a power failure.

Touch TIMER OFF to cancel the Minute Timer.

Plug Temperature Probe tightly into its socket.

Firmly close and latch door.

Touch START/ENTER.

Check instructions for the function you are operating.

Touch OFF/CANCEL to cancel previous programming.

Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low. See page 7.

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Contents UseAndCare Your safety is important to us Thank you for buying a WHIRLPOOL@ applianceMicrowave Oven Safety Important Safety InstructionsPage Precautionstoavoid Operating safety precautions General information Getting to Know Your Microwave-Convection Hood Combination How microwave cooking works e&aThis Radio interference Microwave oven features Smoke deflector accessory kitControl panel features Page Audible signals Using the demonstration featureUsing the safety lock Interrupting cookingUsing the exhaust fan Touch OFFUsing the cooktop/countertop light YOU see Using the bi-level cooking rack Inserting the rackSetting the clock To set time Choose setting Enter time of dayComplete entry Touch YOU see ClockUsing the Minute Timer Touch Timer SET Enter time to be counted downTo cancel Minute Timer IAlMicrowave Cooking Getting the best cooking resultsAuto Start Sensor CookCooking at high cook power Put food in oven and close the door Set cooking timeStart oven Changing instructionsCooking at lower cook powers Cook PowerWhen to USE IT Set Cook Power LzlSet Cook Power for First Cycle Set Cooking time and Cook Power ForCooking with more than one cook cycle RepeatUsing Auto Defrost Enter food’s weight in pounds and tenths of a pound Restart oven.TOUCHYOU seeAuto defrost chart Meat settingFood Special InstructionsPoultry Food AT Pause Special InstructionsFood AT Pause Weight conversion chart Equivalent Ounce WeightDefrosting tips Number After DecimalUsing To make Warm Hold auto- matically follow another cycleCooking with the temperature probe Close the door Choose settingInsert probe into food Place food in oven and plug probe into socket on oven wallSet desired final food temperature optional To change final food tempera- ture after oven has startedITI Touch Temperature Probe cooking tips Removing and cleaning Temperature ProbeDon’t Using Auto Roast Roast Chart Food Special InstructionsUsing Auto Start Choose setting Set start Time Enter cooking instructions for the function you wantUsing Sensor Cook Sensor cook chartStar& oven Using Beverage Place food in oven and close the door Choose Reheat ReheatUsing Popcorn Place bag on rack and close the door Choose PopcornUsing ADD Minute Adding or subtracting cook timeMake sure food is in the oven Choose ADD Minute Convection Cooking How convection cooking worksHelpful hints for convection cooking Set baking temperature optional Convection baking without preheatingSet preheat/cooking temperature Convection baking with preheatingSet cooking Cooking TimeChoose setting Set cooking cycle cooking time Convection broilingPreheating, open the door Put food in oven, and close DoorDisplay shows oven is preheating Convenience foods cooking chart Convection cooking with the temperature probe SettingClose the door Choose ProbeSet convection cooking temperature Convection TouchProbe convection cooking First Stage SecondTime Oven First Stage Second Food Temp Time Special NotesCombination Cooking How combination cooking worksThis Section Helpful hints for combination cookingPut food in oven and close the door Choose setting Set baking/roasting temperature OptionalCombination baking/roasting without preheating YOU see TouchTemperature Combination baking/roasting with preheatingSet preheat/cooking CombinationEach Time temperature Goes up by five Degrees With the temperature Close the door Choose temperature ProbeCombination cooking probe Set combination cooking temperature Combination TouchTemperature probe combination cooking chart Min Per lb 150F Fat-side down Cleaning the microwave oven C3Zning the bi-level cookingCaring for the filters Replacing the cooktop and oven lights Cooktop lightOven light Reheating chart Cooking GuideMicrowave cooking chart Microwave cooking tips Using aluminum foil Arranging foodCooking you should not do Your microwave oven Oven utensils guide Metal Baking PanQuestions AnswersIf You Need Assistance or Service ProblemSolution Before calling for assistanceConventional broiling If you need service If you are not satisfied with how the problem was solvedIf you need assistance Microwave Oven Warranty WarrantyPAY for Full ONE-YEAR Limited FOUR-YEAR