–If your system is installed with the Windows 8 operating system, use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state.
If the problem persists, have the computer serviced.
•Problem: My screen goes blank while the computer is on.
Solution: Your screen saver or power management might have been enabled. Do either of the following:
–Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.
–Press the power switch to resume from sleep or hibernation.
Beep errors
Table 8. Beep errors
Problem | Solution |
|
|
One short beep, pause, three short beeps, pause, three | Make sure that memory modules are installed correctly. If |
more short beeps, and one short beep | they are, and you still hear the beeps, have the computer |
| serviced. |
|
|
One long and two short beeps | The video function has a problem. Have the computer |
| serviced. |
|
|
Four cycles of four short beeps | The Security Chip has a problem. Have the computer |
| serviced. |
|
|
Five short beeps | The system board has a problem. Have the computer |
| serviced. |
|
|
Three short beeps, pause, one short beep, pause, one | PCI resource allocation failure. Power off and remove |
more short beep, and three short beeps | device from ExpressCard Slot. If the beeps persist, have |
| the computer serviced. |
|
|
Memory module problems
Print these instructions now and keep it with your computer for reference later.
If your memory module is not operating properly, check the following items:
1.Verify that the memory module is installed and seated correctly in your computer.
It might be necessary to remove all added memory modules to test the computer with only the
2.Check for error messages during startup.
Follow the appropriate corrective actions for
3.Verify that the latest UEFI for your model has been installed.
4.Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.
5.Run the Lenovo Solution Center program.
Networking problems
The following are the most common networking problems:
Ethernet problems
Problem: Your computer cannot connect to the network.
