Lenovo T430, T430I, 23427YU, 2347G5U Problemswiththekeyboardandotherpointingdevices

Solution:
•IfyoursystemisinstalledwithWindows7operatingsystem,ensurethat:
–YourwirelessLANdriveristhelatestversion.ChecktheWebsiteandconrmthatthedriverversion
supportedbytheAccessConnectionsprogr amisthelatestdocumentedinthereadmele.
–Yourcomputeriswithinrangeofawirelessaccesspoint.
–Thewirelessradioisenabledbydouble-clickingtheAccessConnectionsicononthetaskbar.Check
theNetworkName(SSID)andyourencryptioninformation.UsetheAccessConnectionsprogramto
verifythiscase-sensitiveinformation.
•IfyoursystemisinstalledwithWindows8operatingsystem,ensurethat:
–YourwirelessLANdriveristhelatestversion.
–Yourcomputeriswithinrangeofawirelessaccesspoint.
–Thewirelessradioisenabled.
–TheAirplanemodeisoff.
AwirelessWANproblem
Problem:AmessageisdisplayedindicatingthatanunauthorizedWANcardisinstalled.
Solution:TheWANcardisnotsupportedonthiscomputer.Removeit.
Note:Dependingonyourcomputer,somemodelsdonothaveawirelessWANcard.
Bluetoothproblems
Problem:SounddoesnotcomefromtheBluetoothheadset/headphonebutcomesfromthelocalspeaker
eventhoughtheBluetoothheadset/headphoneisconnectedusingaHeadsetproleorAVprole.
Solution:Dothefollowing:
1.Exittheapplicationthatusesthesounddevice(forexample,WindowsMediaPlayer).
2.OpenControlPanel.ClickHardwareandSound➙Sound➙Playback.
3.IfyouareusingaHeadsetprole,selectBluetoothHands-freeAudioandclicktheSetDefaultbutton.
IfyouareusinganAVprole,selectStereoAudioandclicktheSetDefaultbutton.
4.ClickOKtoclosetheSoundwindow.
Problem:PIMitemssentfromtheWindows7operatingsystemcannotbereceivedcorrectlyintothe
addressbookofanyotherBluetooth-enableddevice.
Solution:TheWindows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceivealethrough
Bluetooth,aPIMitemsentfr omWindows7mightbesavedasalewiththeextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
UltraNavpointingdeviceproblems
Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheT rackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.P ointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
Chapter10.Troubleshootingcomputerproblems143