Hearth and Home Technologies BE-36-C manual Troubleshooting, Standing Pilot Ignition System

Page 48

14 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Standing Pilot Ignition System

Symptom

Possible Causes

Corrective Action

1. After repeated triggering

a. Defective ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

of the red or black piezo

 

wire is properly connected, replace the ignitor.

ignitor button, the spark

 

 

b. Defective pilot or misaligned

Using match, light the pilot. If the pilot lights, turn off the pilot and

ignitor will not light the pilot.

 

electrode (spark at electrode).

trigger the red piezo ignitor button again. If the pilot lights, an im-

 

 

proper gas/air mixture caused the bad lighting and a longer purge

 

 

period is recommended. If the pilot will not light, ensure the the gap

 

 

at the electrode and pilot is one-eighth (1/8) inch to have a strong

 

 

spark. If the gap is OK, replace the pilot.

 

c. No gas or low gas pressure.

Check the remote shut-off valves from the fireplace. Usually, there

 

 

is a valve near the gas main. There can be more than one (1) valve

 

 

between the fireplace and the main.

 

 

 

 

d. No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

 

 

 

2. The pilot will not stay lit

a. Defective thermocouple.

Check that the pilot flame impinges on the thermocouple. Clean

after carefully following the

 

and/or adjust the pilot for maximum flame impingement.

lighting instructions.

 

Ensure that the thermocouple connection at the gas valve is fully

 

 

 

 

inserted and tight (hand tighten plus 1/4 turn).

 

 

Disconnect the thermocouple from the valve, place one millivolt

 

 

meter lead wire on the tip of the thermcouple and the other meter

 

 

lead wire on the thermocouple copper lead. Start the pilot and hold

 

 

the valve knob in. If the millivolt reading is less than 15mV, replace

 

 

the thermocouple.

 

b. Defective valve.

If the thermocouple is producing more than 15 millivolts, replace

 

 

faulty valve.

 

 

 

3. The pilot is burning,

a. ON/OFF switch or wires

Check the ON/OFF switch and wires for proper connections. Place

there is no burner flame ,

defective.

the jumper wires across the terminals at the switch. If the burner

the valve knob is in the ON

 

comes on, replace the defective switch. If the switch is OK, place the

position, and the ON/OFF

 

jumper wires across the switch wires at the gas valve. If the burner

switch is in the ON position.

 

comes on, the wires are faulty or connections are bad.

 

 

 

 

b. Thermopile may not be gener-

If the pilot flame is not close enough physically to the thermopile,

 

ating sufficient millivoltage.

adjust the pilot flame.

 

 

Be sure the wire connections from the thermopile at the gas valve

 

 

terminals are tight and that the thermopile is fully inserted into the

 

 

pilot bracket.

 

 

Check the thermopile with a millvolt meter. Take the reading at

 

 

TH-TP&TP terminals of the gas valve. The meter should read 325

 

 

millivolts minimum, while holding the valve knob depressed in the

 

 

pilot position, with the pilot lit, and the ON/OFF switch in the OFF

 

 

position. Replace the faulty thermopile if the reading is below the

 

 

specified minimum.

 

 

With the pilot in the ON position, disconnect the thermopile leads

 

 

from the valve. Take a reading at the thermopile leads. The read-

 

 

ing should be 325 millivolts minimum. Replace the thermopile if the

 

 

reading is below the minimum.

 

 

 

48

Hearth & Home Technologies • BE-36-C, BE-36-CIPI • 397-981 Rev. V 1/07

Page 47 Page 49
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Page 47 Page 49
Contents BE-36-CIPI What to do if you smell gasCongratulations Homeowner Reference InformationTable of Contents Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Design and Installation Considerations Getting StartedInspect Appliance and Components Tools and Supplies NeededFraming and Clearances Selecting Appliance LocationModels Constructing the Appliance Chase ClearancesMantel Projections Clearances to Mantels or other Combustibles above ApplianceTermination Locations Vent Termination Minimum ClearancesSee .4 for specific clearances Alcove Applications Minimum Clearances for TerminationVent Information and Diagrams Vent Table KeyUse of Elbows Measuring StandardsUse of Flex Vent Vent Diagrams Top Vent Horizontal Termination One ElbowTwo Elbows Top Vent Horizontal Termination Three Elbows Top Vent Vertical Termination No Elbows V1 = 44 ft. Max .4 m Baffle InstructionTop Vent Vertical Termination Two Elbows Three Elbows Minimum H1 MaximumPage Rear Vent Horizontal Termination- Two elbows Rear Vent Horizontal Termination- Three elbowsRear Vent Horizontal Termination- One elbow Rear Vent Horizontal Termination Two elbowsRear Vent Horizontal Termination- Three elbows Vent Clearances and Framing Pipe Clearances to Combustibles Wall Penetration FramingCombustible Wall Penetration Non-Combustible Wall PenetrationInstalling the Ceiling Firestop Installing Attic ShieldVertical Penetration Framing 10 IN. X 10Appliance Preparation Choosing the Top or Rear VentRear Vent Cut the metal retaining band and fold the sides outSecuring and Leveling the Appliance Fire Risk Prevent contact with sagging, loose insulationInstalling Vent Pipe Assembly of Vent Sections DVP Pipe onlyAttaching Vent to the Firebox Assembly Assembling Pipe SectionsAssembling Minimum Installations MI Sections Assembling DVP-12A Slip SectionsDisassembly of Vent Sections DVP Pipe onlySecuring the Vent Sections Vertical Sections Horizontal SectionsAssembly of Vent Sections SL Series Pipe only Install Support BracketsAttach the First Vent Component to Starting Collars Continue Adding Vent ComponentsInstalling the Horizontal Termination Cap Heat Shield Requirements for Horizontal TerminationFire Risk. Explosion Risk Installing Roof Flashing and Vertical Termination Cap Assembling and Installing Storm Collar 20 Assembling the Storm Collar Around the PipeGas Information Fuel Conversions Gas ConnectionGas Pressures Pressure Natural Gas PropaneHigh Altitude Installations Recommendation for Wire Connecting to the ApplianceElectrical Information Standing Pilot Ignition System Wiring Intellifire Ignition System WiringJunction Box Installation Wall Switch Installation for Fan OptionalFinishing Facing MaterialSee for combustible/non-combustible definitions Appliance Setup Clean the ApplianceAccessories Remove Shipping MaterialsLog Set Assembly LOGS-BE-36-C Models BE-36-C Positioning the LogsGlass Assembly Removing Glass AssemblyReplacing Glass Assembly Shutter SettingsOperating Instructions Before Lighting ApplianceTurn on all electric power to the appliance Lighting ApplianceFor Your Safety Read Before Lighting Instructions Standing Pilot IgnitionFrequently Asked Questions Initial Break-in ProcedureAfter Appliance is Lit Troubleshooting Symptom Possible Causes Corrective ActionStanding Pilot Ignition System Troubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Sympton Possible Cause Corrective ActionSure must not exceed 14 in. W.C Maintaining and Servicing Appliance Inspect Maintenance Tasks Recommend addition of screen if one is not presentAppliance Dimension Diagram Reference MaterialsVent Components Diagrams DVP45 45 ElbowDVP-TRAP 24-5/8 625 mm 13-1/4367 mm 13-7/8 352 mm 241 mm98 mm 10-1/2Vertical Termination Cap 184 mm 12-1/2 318 mm 133 mm Vertical Termination Cap High windSL Series Vent Components Pipe Length/InchesService Parts Log Set AssemblyÎC. Service Parts List BE-36-C Additional service part numbers may appear on the followingStanding Pilot IPI SystemService Parts BE-36-C Standing Pilot Valve AssemblyIPI Valve Assembly BE-36-CIPILimited Lifetime Warranty Hearth & Home TechnologiesContact Information
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BE-36-C specifications

Hearth and Home Technologies, a leader in innovative heating solutions, offers two remarkable gas fireplaces: the BE-36-CIPI and BE-36-C. Both models are designed to deliver efficient heating, aesthetic charm, and user-friendly features, making them ideal for modern living spaces.

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