
58Solutions to Common Problems
Before you call for service, review the following list. It may save you time & expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
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Problem | Solution |
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Appliance is not level | • | Be sure floor is level, strong & stable enough to | |
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| adequately support appliance. | |
| • | If floor is sagging or sloping, contact a carpenter to | |
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| correct the situation. | |
| • | Poor installation. Place oven rack in center of oven. | |
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| Place a level on the oven rack. Adjust leveling legs at | |
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| base of appliance until the oven rack is level. | |
| • | Kitchen cabinet alignment may make appliance appear | |
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| not level. Be sure cabinets are square & have sufficient | |
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| room for appliance clearance. | |
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Cannot move appliance easily. | • | Cabinets not square or are built in too tightly. Contact | |
Appliance must be accessible for |
| builder or installer to make appliance accessible. | |
service | • | Carpet interferes with appliance. Provide sufficient | |
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| space so appliance can be lifted over carpet. | |
Surface burners do not light | • | Surface control knob has not been completely turned | |
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| to | (lite). Push in and turn the surface control knob to |
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| lite until burner ignites and then turn control knob to | |
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| desired flame size. | |
| • | Burner ports are clogged. With the burners OFF, use a | |
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| “Cleaning cooktop and parts” in theCare and Cleaning | |
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| section for complete instructions. | |
| • | Appliance power cord is disconnected from outlet. Be | |
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| sure power cord is securely plugged into the electrical | |
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| outlet. | |
| • | Electrical power outage. |
Surface burner flame burns half way around.
•Burner ports are clogged. With the burner OFF, clean ports by using a
•Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly and follow instructions under “Cleaning cooktop and parts” in theCare and Cleaning section.
Questions or for service call: