GE J2B918 Fan noise, Convection fan, Not working, Drawer does not slide, Smoothly or drags

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Fan noise	The convection fan may turn on	• This is normal. The convection fan will run until the
	and off automatically.	function is over or the door is opened.
Convection fan	Preheat temperature	• Fan will start automatically once the preheat
not working	not reached.	temperature is reached.
Drawer does not slide	The drawer is out of alignment.	• Fully extend the drawer and push it all the way in.
smoothly or drags		See the Care and cleaning of the range section.
	Drawer is overloaded or load	• Reduce weight. Redistribute drawer contents.
	is unbalanced.
Lower oven drawer or	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
warming drawer will	blown or the circuit breaker
not work	tripped.
	The upper oven is self-cleaning.	• Wait for the self-clean cycle to finish and the oven
		to cool.
	Controls improperly set.	• See the Lower oven drawer section.
Excessive condensation	Liquid in drawer.	• Remove liquid.
in the drawer
	Uncovered foods.	• Cover food with lid or aluminum foil.
	Temperature setting too high.	• Reduce temperature setting.
Food dries out in the	Moisture escaping.	• Cover food with lid or aluminum foil.
lower oven drawer or
	Oven drawer not fully closed.	• Push drawer in until latch engages.
warming drawer

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