GE 49-8780, 164D3333P034 manual Surface units, Not functioning, Properly, Cooktop feels hot

Page 54

Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Electric Coil Models

 

 

 

 

 

 

 

Surface units

 

The surface units are

• With the controls off, check

not functioning

 

not plugged in solidly.

to make sure the surface

properly

 

 

unit is plugged completely

 

 

 

into the receptacle.

 

 

 

 

 

 

The surface

• Check to see the correct

 

 

unit controls

control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

The drip pans are

• With the controls off, check

 

 

not set securely in

to make sure the drip pan is

 

 

the cooktop.

in the recess in the cooktop

 

 

 

and that the opening in the

 

 

 

pan lines up with the

 

 

 

receptacle.

 

 

 

 

Cooktop feels hot

 

Large pans hold heat

• Choose a pan that matches

 

 

close to the cooktop.

the size of the surface unit

 

 

 

you are using.

 

 

 

 

 

 

The oven vent is blocked.

• Pans on the right rear

 

 

 

surface unit block air flow

 

 

 

from the oven vent and

 

 

 

cause the cooktop to

 

 

 

get hot.

 

 

 

 

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Contents GE Answer Center Write the model and serial numbers here Staple sales slip or cancelled check hereCongratulations You Are Now Part of the GE Family You can find them on a label behindGE & You Service Partnership All ranges can tip and injury could result Fiberglass insulation in self-clean ovens gives off a verySmall amount of carbon monoxide during the cleaning cycle California Safe Drinking Water and Toxic EnforcementSafety Precautions Safety Information When Cooking PORK… Oven SELF-CLEANING Oven Surface Cooking Units Troubleshooting Tips Customer Service Radiant Surface UnitsREMEMBER… Using the surface units How to SetWok Cooking About the radiant surface units… glass cooktops only Do not use the surface as a cutting boardSelecting types of cookware. glass cooktops only Using the oven controls Clock and Timer FeaturesOven Control Settings Using the self-cleaning oven sectionUsing the oven Before you begin…Aluminum Foil Preheating and Pan PlacementHow to Set the Oven for Broiling HI Broil. To change from HI Broil to LO BroilBroiling guide CommentsUsing the clock and timer Using the timed baking and roasting features How to Set an Immediate Start Automatic StopHow to Set a Delay Start and Automatic Stop Make sure the oven clock shows the correct time of dayAdjust the oven thermostat-Do it yourself To Adjust the ThermostatUsing the self-cleaning oven Before a Clean CycleHow to Set the Oven for Cleaning Press the Auto Self Clean padHow to Delay the Start of Cleaning After a Clean CycleCare and cleaning of the range Control Panel and KnobsPainted Surfaces Sure Grip HandleOven Shelves Lift-Off Oven Door To clean the inside of the doorTo clean the outside of the door Do not lift the door by the handleTo remove the cover Oven Light ReplacementOven Heating Elements Do not remove any screws to remove the coverOperating Instructions Safety Information To remove a surface unit To replace a surface unitCooktop Surface Light To removeTo replace To remove the storage drawer How to Remove the Storage Drawer to Clean Under the RangeBroiler Pan & Grid To replace the storage drawerFor heavy, burned-on soil Cleaning the glass cooktopDaily Cleaning National Parts CenterSpecial Care Installation of the range Wiring must conform to National Electric CodesPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Strain relief, they can be removed for better fitWire Power Cord Installation Do not remove ground strap connectionBefore After Wire Conduit Installation Connector block terminal Bare wire Anti-Tip Bracket Installation Leveling the RangeFinal Check Oven will not work Before you call for service…Control signals after Entering cook timeFood does not Broil properly At Broil Broil HI/LO padSee the Broiling guide Food does not bake Oven temperatureClock and timer Or roast properlyWhen you wanted Self-cleanSelf-clean cycle Oven will notExcessive smoking Oven not cleanAfter a clean cycle Oven door willLock light is on When you wantPower outage To cookSurface units Surface units will not Frequent cyclingOff and on Maintain a rolling boilProperly Surface unitsNot functioning Cooktop feels hotWe Will Replace, At No Charge To You GE Electric Range WarrantyFive Years Replacement glass cooktop if it should crack due What GE Will Not CoverService Telephone Numbers In-Home Repair Service 800-GE-CARESTDD 800-TDD-GEAC
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