Quick consultation table, Possible Causes

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10. Quick consultation table

Possible			Causes	What to do?
problems

The coffee is not			The coffee machine has not reached	Wait until the on pilot light has
hot.			he proper temperature. Cold	switched off.
			accessories (cup, filter holder)	See general advice. Point 3
				See thermometer		14 (Dream)

T h e c o f f e e			The grind is too thick, and/or it is not	Use special espresso coffee.
comes out very			properly tamped.	Experiment with greater or lesser
			There is insufficient ground coffee.	tamping.
				Fill the filter basket up to the edge.

The coffee is not			The grind is too thick.	Use special espresso coffee.
creamy.			The coffee has not been tamped	Experiment	with	greater or
			enough.	lessertamping.
			The coffee is stale or not of good	Change the coffee type.
			quality.	Use fresh and recently-ground coffee.
The coffee does			There is no water in the reservoir or it	Fill the reservoir or position it properly.
not come out or			is badly positioned.	Turn steam switch off.
it comes out			Steam switch on.	Use special espresso coffee.
very slowly.			The grind is very fine or has been	Experiment with greater or lesser
			tamped too much or/and shower.	tamping. Clean the filter basketor/and
			The filter basket is obstructed.	shower. Clean the appliance. See
			The appliance has limescale buildup.	point 7.

A lot of water is			The coffee has not been properly	Tamp properly.
left in the filter			tamped.	See point 3.
basket		after	There is insufficient coffee in the filter	Increase the amount of coffee in the
m a k i n g		t h e	basket.	filter basket,	up	to the edge.
Coffe

Coffee comes			The filter holder is not positioned	Follow the filter holder adjustment
over the edges			properly.	procedure. Point 3.
of	the	filter	There are remains of ground coffee	Clean the remains of coffee from the
basket			on the edge of the filter basket.	edge of the filter basket before
			The joint of the head is dirty.	positioning it.
			The joint of the head is defective.	Clean the joint with a damp cloth.
				Call the service centre.

The milk is not			The steam tube is blocked.	Clean the steam tube. Use fresh, cold
creamy.			The milk is off .	milk (fridge temperature).
			The milk is hot or lukewarm.	See thermometer		14 (Dream)

The	machine		There is no water in the reservoir. The	Fill the reservoir with water.
makes a lot of			reservoir is not positioned properly.	Adjust the reservoir.
noise.			The water intake is not immersed in	Immerse the tube in the reservoir.
			the reservoir. The coffee is stale or	Use fresh coffee.
			very dry.

*There are no grind, coffee amount or tamping problems with the pod or pod system. Call your technical service for any anomaly.

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Basic, Arc, Dream, Elipse specifications

Ascaso, a renowned Spanish manufacturer, is recognized for its dedication to craftsmanship and innovation in the world of espresso machines. Among its impressive lineup, the Elipse, Dream, Arc, and Basic models stand out, each featuring unique characteristics and technologies that cater to both novice and professional baristas alike.

The Ascaso Elipse is an elegant machine designed with both aesthetics and performance in mind. It features a compact design and an aluminum body that adds a touch of sophistication to any kitchen. With an advanced PID temperature control system, the Elipse ensures that water temperature remains stable, allowing for a consistent extraction of espresso. The machine's 100% stainless steel boiler not only enhances durability but also guarantees excellent thermal stability. Additionally, the Elipse incorporates a straightforward interface with illuminated LED indicators for easy operation.

Next in the lineup is the Dream model, known for its retro-futuristic design that appeals to traditionalists and modernists alike. The Dream machine is equipped with a built-in pressure gauge that provides real-time feedback during brewing, ensuring optimal extraction pressure. Its powerful brass boiler heats up quickly, providing steam and hot water at the same time—perfect for creating creamy lattes and cappuccinos. Customization is a key feature, as users can choose from a variety of colors and finishes, making the Dream a versatile option for any aesthetic.

The Arc model takes a more minimalist approach, offering a sleek design with user-friendly functionality. This machine features a stainless steel body and a brass boiler, ensuring durability and efficiency. With its easy-to-use rotary switch for steam and coffee brewing, the Arc simplifies the espresso-making process. Additionally, the Arc offers an impressive steam production system, allowing for quick frothing of milk for various coffee drinks.

Finally, the Basic model might be simple in its nomenclature, but it offers robust performance without compromising on quality. This model is tailored for those who are just starting their coffee journey, featuring a user-friendly interface and an efficient thermoblock system that heats water quickly. The Basic is designed with a small footprint, making it perfect for limited kitchen spaces, yet it still provides the quality and reliability expected from Ascaso.

In conclusion, the Ascaso Elipse, Dream, Arc, and Basic models each bring unique features and technologies to the table, catering to diverse preferences and needs in the world of espresso. With a strong emphasis on quality, durability, and design, Ascaso continues to innovate and inspire coffee enthusiasts globally. Whether for home use or professional environments, these machines lay the foundation for a remarkable coffee experience.