ENGLISH |
| Troubleshooting | |
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Problem | Possible causes | Remedy | |
The machine does not turn on | The machine is not connected to the | Connect the machine to the | |
| power supply | power supply | |
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The pump is very noisy | Water level in tank too low | Add water | |
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| (section 4.4) | |
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The coffee is too cold | The temperature ready light (5) was off | Wait until the light goes on | |
| when you pressed the switch (4) |
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| Filter holder not inserted for pre- | ||
| heating (section 5). |
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The milk does not froth properly | Wrong kind of milk | Check the fat content | |
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The coffee flows out too fast and no | Not enough coffee in the filter holder | Add some coffee (section 5) | |
creamy froth forms on the surface |
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Coffee ground too coarsely | Use a different blend | ||
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| (section 6) | |
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| Stale or unsuitable coffee. | Use a different blend | |
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| (section 6). | |
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No coffee flows out or it just drips | Water level in tank too low | Add water | |
out slowly |
| (section 4.4) | |
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| Coffee ground too finely | Use a different blend | |
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| (section 6) | |
| Coffee compressed too firmly in the | Loosen the ground coffee | |
| filter |
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| Too much coffee in the filter | Reduce the amount of | |
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| coffee in the filter holder | |
| “Hot water/steam” knob (7) open. | Turn the knob (7) clockwise | |
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| to close | |
| Excessive buildup of scale | Descale the machine | |
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| (section 10) | |
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| Filter in filter holder clogged | Clean the filter (section 9) | |
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Coffee leaks outside the rim | Filter holder not properly fit into brew | Fit the filter holder properly | |
| unit | in place (section 5) | |
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| Upper rim of filter holder dirty | Clean the filter holder rim | |
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| Boiler gasket dirty or worn | Clean or replace gasket | |
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| Too much coffee in the filter holder | Reduce the amount of | |
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| coffee. | |
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| Use the measure for the | |
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| right amount. |
Should any problems occur that are not included in the above table or cannot be re- solved using the remedies suggested contact an authorised service centre.
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