Turbo Chef Technologies 2020, 2620 owner manual Troubleshooting, Issue Possible Causes Resolution

Page 25

Troubleshooting

The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may experience. Please attempt the recommended action before calling Customer Support (800.90TURBO, +1 214.379.6000) or your Authorized Distributor.

If any fault or error message occurs that is not listed below, contact Customer Support (800.90TURBO, +1 214.379.6000).

WARNING: Food and oven cavity are hot! Use extreme caution when troubleshooting the issues below.

Issue

Possible Cause(s)

Resolution

 

 

 

 

No power to oven.

- Oven is not plugged in.

-

Plug oven in.

 

- Main circuit breaker is

- Verify wall circuit breaker is on. Reset breaker

 

tripped.

 

and then power oven back on.

 

 

 

Oven is not warm-

- Oven is in the off state.

- Select a cooking profile.

ing up properly.

- Oven has been switched off at

- Press the back/off key until the oven is in the

 

 

the main circuit breaker.

 

off state – leave for two minutes. Unplug the

 

 

 

oven – leave for two minutes. Re-plug in the

 

 

 

oven, switch on the isolator/main power supply

 

 

 

and select a cooking profile.

 

- Oven display is in Celsius

- Change back to Fahrenheit (page 15).

 

- Problem with the heater.

-

Call customer service.

 

 

 

Oven is not cook-

- Oven is not clean.

- Clean the oven following the weekly cleaning

ing properly

 

 

instructions on pages 6-8.

 

- Cook settings were changed.

- Confirm correct settings (page 12 and 13).

 

- Incorrect cooking profile or

- Ensure that the correct cooking profile is

 

belt speed was selected for the

 

selected for the product.

 

product.

 

 

 

- Product was not cooked from

- Ensure product is in the correct state before

 

correct starting state, e.g.

 

being placed in the oven.

 

chilled, frozen, etc.

 

 

 

 

 

F1: Blower Failure

- Oven power interrupted.

- Verify wall circuit breaker is on. Reset breaker

 

 

 

and then power the oven back on. Press the

 

 

 

back/off key until the oven is in the off mode –

 

 

 

leave for two minutes. Unplug the oven – leave

 

 

 

for two minutes. Re-plug in the oven, switch

 

 

 

on the isolator/main power supply and select a

 

 

 

cooking profile.

 

 

 

 

17

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Contents For the turbochef high h conveyor 2020 and 2620 ovens Page For further information, call Page Table of Contents Oven Modes General Safety Information Important Safety Information Please Read FirstReducing Fire Risk Power Cord ReplacementPreventing Oven Damage Grounding InstructionsElectrical Specifications HhC 2020 DimensionsExterior ConveyorSpecification and Installation HhC 2620 DimensionsPackaging Installation InstructionsCertifications ConstructionVentilation Requirements Installation Near Open Heat SourceApproved cleaner, part number Daily Cleaning InstructionsRemove Outer Oven Components Weekly Cleaning InstructionsRemove Inner Oven Components Clean Oven Components Verify Chain Tension Replace Oven ComponentsOven Controls Mode 2 Belt Speed Select Mode 1 Oven OffCooking Mode 4 Soaking Mode 3 WarmingMode 5 Cooking Mode 6 Cooling DownChanging a Cooking Profile Name Editing a Cooking ProfileAdjusting the Temperature Adjusting the Belt SpeedAdjusting the Top and Bottom Air Setup Mode Config ModeAccessing the Setup Mode Smart Card Screen Loading a MenuChanging the Speaker Volume Changing the Display TemperatureChanging the Belt Direction Edit Options ScreenInfo Screen Updating the FirmwareIssue Possible Causes Resolution TroubleshootingTroubleshooting Part Description Replaceable PartsNorth America Limited Warranty Warranty Service, Exclusive Remedy Disclaimer of Damages International Limited Warranty Warranty Service Er Intnational de y Limitantrra W International Limited Warranty NationalerntI De yimitL antrra W For service or information
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2020, 2620 specifications

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